Experience

Optimise Health
• United Kingdom
• Medical Practices
• 1 - 100 Employee
• Operations Manager

  • May 2023 - Present

King Living
• Assistant Manager

  • Dec 2021 - May 2023

Molecule Health & Wellness
• United Kingdom
• Wellness and Fitness Services
• General Manager

  • Jul 2021 - Dec 2021


Perricone MD

• Personal Care Product Manufacturing
• 1 - 100 Employee

• Retail Stores Manager

  • Mar 2018 - Mar 2020

  I progressed to this role to lead business counters at Harrods (flagship for Perricone MD), Selfridges and John Lewis stores. In addition, I led the opening and management of a pop-up boutique store in Bicester Village in 2019.Primarily, I drove business development across each store/area, recruiting and leading high-performance teams and driving realisation of sales targets/KPIs, in alignment with business objectives. I maximised sales and new business opportunities and ensured delivery of first-class customer service. To support this, I led staff training and development, held regular meetings and monitored performance. I initiated the establishment of a brand ambassador in each store to drive product specialism and spearheaded marketing and new product launches. Show less

• Business Manager

  • Jul 2015 - Mar 2018

  In this role, I managed a flagship account Harrods, optimising counter sales to exceed targets, decreasing account deficit and developing an under performing account. I led and monitored a team and their performance, improved brand awareness, monitored competitors, optimised merchandising to reach specific client groups at specific times throughout the year (Middle East, Asia, Russia), and maintained continuous growth. During my tenure, I completed a ‘Train the Trainer’ course to support career development of team members and continued to deliver various product/service training. Show less

• Brand Promoter

  • Feb 2014 - Jul 2015

  I transitioned into this role to promote one of the world’s leading beauty brands in London’s prestigious department store, delivering the highest levels of customer service and managing Perricone MD accounts in Space NK across the UK. This included training staff, monitoring performance, increasing sales/brand awareness, and developing sustainable customer relationships.

• Counter Manager

  • Dec 2011 - Feb 2014



Dr Brandt

• Sales manager

  • Jan 2011 - Dec 2011

  I introduced the brand to Selfridges in 2011 and successfully set up and managed the new concession, turning Selfridges into the most successful Dr Brandt counter in London. I managed all aspects of the business, including sales, purchasing, stock management and marketing. I conducted product training for staff and associates in adjacent areas on an ongoing basis, monitoring inventory and meeting suppliers to keep up to date with new products. I introduced the brand to Selfridges in 2011 and successfully set up and managed the new concession, turning Selfridges into the most successful Dr Brandt counter in London. I managed all aspects of the business, including sales, purchasing, stock management and marketing. I conducted product training for staff and associates in adjacent areas on an ongoing basis, monitoring inventory and meeting suppliers to keep up to date with new products.


House of Fraser
• United Kingdom
• Retail
• 700 & Above Employee
• Sales Assistant

  • Feb 2010 - Jan 2011