Monika Galantai

Senior Product Manager at Liberis
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK
Languages
  • English Full professional proficiency
  • German Professional working proficiency
  • Polish Native or bilingual proficiency
  • Hungarian Native or bilingual proficiency
  • French Elementary proficiency

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5.0

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Ben Parish

I worked as a developer whilst Monika was a product owner for Vodafone’s eCare self-service customer portal. Telecomms is a particularly challenging business domain and Vodafone is a very large and complex business organisation and eCare had many stakeholders. I was very impressed at how Monika was able to absorb and understand all the complexities of the business domain, interpret and manage all the stakeholder expectations and very effectively manage the delivery of multiple projects constrained within a complex deployment lifecycle spanning onshore and offshore teams. Monika has excellent communication and interpersonal as well as analytical skills. As well as a highly accomplished product owner, Monika was a very valued and respected colleague and a pleasure to work with. I highly recommend Monika.

Sarah Griesler

I was lucky enough to work with Monika on a project for a small London startup whilst at General Assembly, London. Her work ethics, managing skills, ability to synthesise complex ideas and identify key problems, as well as creative ideas to solve them, were instrumental in the success of our project. She is a natural team player and extremely fun to work with, whilst always focused on delivering high quality work at all times. I would absolutely work with Monika again.

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Credentials

  • Prince2 Practitioner (Certified)
    -
    Apr, 2013
    - Nov, 2024
  • ITIL v3 Foundation for IT Service Management (Certified)
    -
    Oct, 2009
    - Nov, 2024
  • Agile Prince2 Practitioner (Certified)
    -
    Mar, 2017
    - Nov, 2024

Experience

    • United Kingdom
    • Financial Services
    • 100 - 200 Employee
    • Senior Product Manager
      • Oct 2022 - Present

    • United States
    • Software Development
    • 700 & Above Employee
    • Senior Program Manager - Freight
      • May 2020 - Jan 2022

      Rolling out new tech for Less Than Truck Load (LTL) and Full Truck Load (FTL) freight products across Europe. Owning the program and change roadmap for AF Operations (covering product launches, tech feature launches, RPA launches and new process launches) and the Operational Excellence strategy. Building and leading a team of Program Managers, driving operational excellence and scalability improvements for AF Operations. Managing workforce supply and demand planning area and Learning & Development programs. Partnering with technology, daily operations and the wider transportation organisation at Amazon to ensure efficient and successful program implementation, scale-up and expansion across Europe. Show less

    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • Product Owner
      • Feb 2019 - Apr 2020

      Vodafone UKIdentifying opportunities and steering the product roadmap for eCare service areas (4m visits/month) of billing, roaming, help & support, account management, authentication, login, sim swap and other service journeys on desktop and mobile channels, including the improvement of the knowledge platform of our contact centres. Examples of projects delivered by our squad are the simplification of switching of mobile network provider; dealing with lost or stolen devices, allowing sim swap, checking call charges and improving the visibility and control over granular billing information via self-serve journeys. Show less

    • IT Delivery Manager - Finance Lead
      • Oct 2016 - Jan 2019

      Vodafone Group Services Ltd.Leading the Group Finance IT Delivery Team, managing enterprise system projects in the areas of Travel & Expense, Accounts Payable, Accounts Receivable, Order to Cash, Record to Report and Finance Governance, Roles and Compliance. My team was responsible for an 8000 Man days worth portfolio per year. For major projects, I prepared the IT business case, set target KPIs, and monitored the performance against them. I built, communicated and executed the E2E IT delivery plan including design, build, product and user acceptance and regression testing and made sure release management and product deployment is on track for launch. I was also the Service Manager for in-house finance developers (30 developers based in India) monitoring their capacity and productivity. Driving process transformation within ERP (Enterprise Resource Planning) and RPA (Robotics and Process Automation) areas. Show less

    • Product Manager Supply Chain Analytics
      • Jan 2014 - Sep 2016

      Vodafone Procurement Company SARLManaging product delivery within Global Supply Chain focusing on mobile apps and cloud platforms for information management, analytics and data integration. I owned the selection of platform as IT Lead (setting up evaluation matrix, success criteria) and resource planning. I gathered requirements across the business, ran the ideation process, organised design workshops, prepared business cases, worked with SaaS providers, internal solution architects and third-party developers to design and build products. I organised product tests, user acceptance tests and regression tests as appropriate, monitored product deployment and managed product launch via internal and VIP communication channels. - Executive Briefing Mobile App: Logistic & Supply Chain Awards in 2016 in the category of Technology for replacing the analogue executive supplier briefings with an interactive, secure, mobile channel to store and share delicate supplier information- Global Commercial Contract Management (SaaS): improved visibility and transparency over contractual obligations, KPIs, SLAs and related financial information of top suppliers allowing to maximise contractual benefits. Project shortlisted for the World Procurement Awards- Fraud Management (SAP): identifying and overcoming transactional leakages Show less

    • Supply Chain Enablement Project Team Leader
      • Jan 2013 - Dec 2013

      Vodafone Operation Centre HungaryResponsible for managing a team of 8 functional and technical experts supporting system and process transformation projects related to eSourcing, Contract Management and Spend Analytics within Global Supply Chain. The team was responsible for demand management and requirement gathering across all the markets, driving continuous system improvement and global testing enablement of new business products, liaising with cross-functional teams and working closely with external system integrators and developers.- 5m EUR savings generated via decommissioning the suite for eSourcing, Contract Management and Spend Analytics and implementing the new SAP suite across all Vodafone markets Show less

    • Supply Chain Enablers Lead - Spend Analytics
      • May 2012 - Dec 2012

      Vodafone Operation Centre HungarySupporting system transformation programs within global Supply Chain related to Spend Analytics and Business Intelligence. Managing tool enhancement and global data quality improvement projects resulting in 30% improved visibility over unclassified spend achieving world class standards.Supporting the global rollout of SAP Spend Performance Management across Vodafone in 15+ markets, providing onsite training and coaching sessions to 300+ local and global Category Managers at the Vodafone Procurement Company. Show less

    • Supply Chain Spend Analytics Specialist
      • Apr 2010 - May 2012

      Transitioning and stabilising the Global Spend Analytics process in the Vodafone Shared Services. Driving data quality improvement initiatives involving 11 Local Markets which resulted in reducing uncategorised spend globally from 40% to 10%, leading to improved visibility over spending globally. Managing and executing spend data integration process in Business Objects Data Integrator across 25 markets and preparing executive insights to support better decision making.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Junior UX Designer
      • Dec 2017 - Mar 2018

      Delivering a high fidelity responsive website design for a startup client as part of a UX Design Team at GA. The client wanted to improve its conversion rate. Using agile and lean working methods combined with the Double Diamond UX process, our final solution has provided a UX Design proposal of a new Sign Up flow that: - Explains the benefits of becoming a member - Explains why data is being asked for - Explains the types of activities users can do - Makes the experience more personal Methods applied: Interviewing & User Research, Comparative Analysis, Concept & Affinity Mapping, Card Sorting, Site Mapping and IA, User Experience and Journey Mapping, Wire-framing, Prototyping, Usability Testing, Visual Design Delivered also 3 concept projects: [1] End to end UX Design of a Mobile App based on a specific user’s needs, [2] End to end Mobile App design for an existing brand (Whole Foods) and a [3] Mid-fidelity UX Design for an eCommerce website for a local art supplies store. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Software License Management Consultant
      • Sep 2008 - Nov 2009

    • Research Assistant
      • Feb 2008 - Jul 2008

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Junior Helpdesk Coordinator
      • Jun 2006 - Aug 2006

Education

  • General Assembly
    User Experience Design Immersive
    2017 - 2018
  • Corvinus University of Budapest
    Master of Science - MS, International Studies
    2003 - 2008
  • Universiteit Maastricht
    ERASMUS completion, Business Administration
    2007 - 2007

Community

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