Monie Chan

Operational Specialist at QooApp Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Kowloon, Hong Kong SAR, HK
Languages
  • English Native or bilingual proficiency
  • Chinese Native or bilingual proficiency
  • Cantonese Native or bilingual proficiency
  • Japanese Limited working proficiency

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Experience

    • Hong Kong
    • Computer Games
    • 1 - 100 Employee
    • Operational Specialist
      • Mar 2023 - Present

    • Senior Operation Executive
      • Jan 2022 - Mar 2023

      Propose and operate projects based on the latest trend and to reach the company KPIs.Analyze and keep track of data to ensure the projects meet the goal and review effectiveness for the new project.Manage English communities and encourage user engagement on the SNS platforms such as Facebook, Twitter, Discord and Reddit.Reach out to potential stakeholders to seek business connection and cooperation opportunities.Translate Japanese to English/Chinese or vice versa content.Operate and associate local and overseas conventions or exhibitions.Monitor teammates to ensure the team is working on the right path and on schedule. Show less

    • Global Community Operation Executive
      • Jan 2021 - Jan 2022

      Propose and operate projects based on the latest trend and to reach the company KPIs.Analyze and keep track of data to ensure the projects meet the goal and review effectiveness for the new project.Manage English communities and encourage user engagement on the SNS platforms such as Facebook, Twitter, Discord and Reddit.Reach out to potential stakeholders to seek business connection and cooperation opportunities.Translate Japanese to English/Chinese or vice versa content.Operate and associate local and overseas conventions or exhibitions. Show less

    • Global Community Executive Assistant
      • Mar 2019 - Jan 2021

      Manage English communities and encourage engagement on the SNS platforms such as Facebook, Twitter, Discord and Reddit.Reach out to potential stakeholders to seek business connection and cooperation opportunities.Translate Japanese to English/Chinese or vice versa content.Operate and associate local and overseas conventions or exhibitions.

    • English Community Operation Intern
      • Sep 2018 - Mar 2019

      Manage English communities and encourage engagement on the SNS platforms such as Facebook, Twitter, Discord and Reddit.Generate content to draw in UGC content and user engagement.Translate Japanese to English/Chinese or vice versa content.Photo and video editing.

    • Printing Services
    • 1 - 100 Employee
    • Merchandising Clerk
      • Aug 2018 - Dec 2018

      Follow up orders and keep track of shipping of products. Data entry and material ordering. Contact different parties and provide support to other departments. Follow up orders and keep track of shipping of products. Data entry and material ordering. Contact different parties and provide support to other departments.

    • After-school Tutors
      • Oct 2017 - Nov 2017

      Responsible for 8 elementary school students' tutorials. Responsible for 8 elementary school students' tutorials.

Education

  • The Hong Kong Polytechnic University
    Bachelor of Arts - BA, Bilingual and Multilingual Education
    2014 - 2018
  • The Hong Kong Polytechnic University

Community

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