Client Account Manager

• Jun 2021 - Present

Sales Representative

• Mar 2015 - Oct 2020

Partnering with customers to help them define their goals, blending strategic insights, creativity and business acumen to overcome their business challenges. Identify customer needs through the use of effective selling practices, exploratory information gathering, analytical skills and empathetic listening; Negotiates prices and delivery times within limits of authority; Resolves client issues as they arise directly and/or by coordinating with other functional areas of the organization Manage a caseload of over 100 accounts in 3 states with proprietary CRM. Show less

Business Development Manager

• Nov 2013 - Feb 2015

Develop and implement a marketing and sales plan for an IT Managed Service company. Develop and implement client referral program, design and deploy multiple email and direct mail/direct response campaigns for the company. Manage and maintain a database of over 6,000 potential accounts covering Western PA with proprietary CRM. Attend tradeshows, chamber meetings and other various association meetings to promote brand development and increase lead generation. Develop and implement a marketing and sales plan for an IT Managed Service company. Develop and implement client referral program, design and deploy multiple email and direct mail/direct response campaigns for the company. Manage and maintain a database of over 6,000 potential accounts covering Western PA with proprietary CRM. Attend tradeshows, chamber meetings and other various association meetings to promote brand development and increase lead generation.

Territory Sales Rep

• Sep 2009 - Mar 2013

Built a scratch territory by developing new accounts and maintaining existing relationships within dental practices, dental labs, universities and hospitals. Provided accounts with service and solutions in technology, software, disposables, capital equipment and financial services. Managed a caseload of over 140 accounts in 3 states with proprietary CRM. Built a scratch territory by developing new accounts and maintaining existing relationships within dental practices, dental labs, universities and hospitals. Provided accounts with service and solutions in technology, software, disposables, capital equipment and financial services. Managed a caseload of over 140 accounts in 3 states with proprietary CRM.

Assistant Director, Conferences & Events

• Feb 2006 - Apr 2009

Negotiated department contracts with both clients and vendors for meetings and events using University housing and meeting facilities. Coordinated and executed all logistics for assigned events and finalized all accounts payable and receivable related to those events. Negotiated department contracts with both clients and vendors for meetings and events using University housing and meeting facilities. Coordinated and executed all logistics for assigned events and finalized all accounts payable and receivable related to those events.

National Sales Director

• 1999 - 2005

Convention Services Coordinator

• Mar 1991 - Oct 1999

Supported and serviced conventions and meetings that were meeting in Allegheny County. Managed a part time staff of 50. Completed invoice, budgeting and forecasting for all assigned groups. Supported and serviced conventions and meetings that were meeting in Allegheny County. Managed a part time staff of 50. Completed invoice, budgeting and forecasting for all assigned groups.