Monica Louis
Case Management Specialist at Baptist Health- Claim this Profile
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Bio
Experience
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Baptist Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Case Management Specialist
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May 2022 - Present
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Instacart
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United States
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Technology, Information and Internet
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700 & Above Employee
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Personal Shopper
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Jan 2019 - Present
Understand the specific needs and requirements of clientsTake orders via telephone of clients and cater to their needs accordingly Shop for specific items in large grocery stores Communicate directly with customers to ensure exceptional service Keep records of purchases, sales and requisitions Select the correct products or assist customer in making product selections, based on customers’ needs and product specifications Deliver products to customers home or business Understand the specific needs and requirements of clientsTake orders via telephone of clients and cater to their needs accordingly Shop for specific items in large grocery stores Communicate directly with customers to ensure exceptional service Keep records of purchases, sales and requisitions Select the correct products or assist customer in making product selections, based on customers’ needs and product specifications Deliver products to customers home or business
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LA Fitness
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Front Desk Receptionist
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Sep 2019 - Mar 2020
Greet and check in all guests upon entry Enroll guests in membership and loyalty programs Sales Speak with guests on the phone to answer questions Educate guests on related classes and membership options Update members account information Greet and check in all guests upon entry Enroll guests in membership and loyalty programs Sales Speak with guests on the phone to answer questions Educate guests on related classes and membership options Update members account information
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Sunrise Community, Inc
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United States
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Non-profit Organizations
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300 - 400 Employee
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Direct Support Professional
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Mar 2017 - Jun 2019
-Interact with a diverse group of people with intellectual disability.-One-to-one interaction with individuals to build report and provide a safe and supportive relationship. -Assist individuals with daily tasks and provide supervision and guidance. -Document daily case notes -Interact with a diverse group of people with intellectual disability.-One-to-one interaction with individuals to build report and provide a safe and supportive relationship. -Assist individuals with daily tasks and provide supervision and guidance. -Document daily case notes
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Bamboo Nails
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United States
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Consumer Services
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1 - 100 Employee
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Front Desk Receptionist
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Feb 2016 - Dec 2016
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Sears Stores
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United States
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Retail
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700 & Above Employee
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Cashier Customer Service
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Aug 2014 - Feb 2015
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Education
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Florida International University
Bachelor's degree, Psychology -
Miami Dade College
Associate's degree, Psychology -
Robert Morgan Educational Center And Technical College
High School Diploma, Pre-Physical Therapy Studies