Monica Lee

Customer Success Manager at Oaktech
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Contact Information
Location
US

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Experience

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Customer Success Manager
      • Nov 2017 - Present

      I am responsible for developing customer relationships and promoting retention and loyalty. My job is to work closely with our customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction as well. I provide technical support to customers with the goal to keep customers happy with our products. I am responsible for developing customer relationships and promoting retention and loyalty. My job is to work closely with our customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction as well. I provide technical support to customers with the goal to keep customers happy with our products.

    • United States
    • Education Management
    • Partner
      • Oct 2018 - Aug 2019

      We’re a cross functional team based out of the Silicon Valley, California, with expertise on the local mindset, entrepreneurship and innovation, ranging from startups to large corporations, applied to singularities of international industries and regulations. Carved out from uniting innovative minds with distinct backgrounds, we present 415 Hub, an Innovation Bootcamp that allows you to experience all that in two intense weeks of learning and consolidation. We’re a cross functional team based out of the Silicon Valley, California, with expertise on the local mindset, entrepreneurship and innovation, ranging from startups to large corporations, applied to singularities of international industries and regulations. Carved out from uniting innovative minds with distinct backgrounds, we present 415 Hub, an Innovation Bootcamp that allows you to experience all that in two intense weeks of learning and consolidation.

Education

  • University of California, Berkeley
    Bachelor's degree, Psychology
    2008 - 2012

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