Experience

Focus HR

• Australia
• Human Resources Services
• 1 - 100 Employee

• Human Resources Consultant

  • Jun 2023 - Present

  Interface with clients to provide a broad range of support with employee relations, compliance, onboarding, compensation & benefits, performance management, discipline & termination, policy & procedure development, and strategy. • Independently prioritize and manage daily workflows to meet client needs and maintain high levels of satisfaction. Interface with clients to provide a broad range of support with employee relations, compliance, onboarding, compensation & benefits, performance management, discipline & termination, policy & procedure development, and strategy. • Independently prioritize and manage daily workflows to meet client needs and maintain high levels of satisfaction.



CommonSpirit Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Human Resources Operations Specialist

  • Mar 2019 - Apr 2023

  Hired full-time as escalation point-of-contact for human resources, benefits, and payroll issues for company with 9 staff. Investigated issues raised by employees and submitted via ethics hotline, determined appropriate path forward, and ensured timely resolution, including liaising with HR operations, HRTS, payroll, and time & attendance counterparts as necessary. Advised coached managers on conducting critical conversations and preventing hostile work environments.• Drove improvements to team-wide communication and training by identifying and alerting supervisor to gaps related to unusual or rare issues after expediting successful resolution of escalated case.• Slashed training time from one year to three months to onboard four team members by creating training material, facilitating twice-daily case workshopping meetings, and managing vendor expectations during transition.• Improved cross-functional communication, collaboration, and resolution time by uncovering and resolving process/training misalignment following previous company mergers. Show less

• Human Resources/Payroll Support Center Representative (Contractor)

  • Aug 2018 - Mar 2019

  Initially served in contracted role focused on facilitating healthcare benefits annual enrollment process. Responded to employee questions regarding available plans, including premiums and coverage.



Empire Packing Company LP

• United States
• Food and Beverage Manufacturing

• Human Resources Manager/Payroll (Contractor)

  • Feb 2018 - May 2018

  Oversaw HR operations and processed biweekly payroll for hourly and salaried employees in a union facility. • Boosted clock-in rate from 73% to 97% by implementing Kronos to replace three legacy HRIS (Sheakley, Evolution, and Optimize), including training managers on system features and responsibilities. Oversaw HR operations and processed biweekly payroll for hourly and salaried employees in a union facility. • Boosted clock-in rate from 73% to 97% by implementing Kronos to replace three legacy HRIS (Sheakley, Evolution, and Optimize), including training managers on system features and responsibilities.



Kohl’s E-fulfillment Center

• Human Resources Specialist (Contractor)

  • Sep 2017 - Jan 2018

  Enabled Kohl’s to meet seasonal volume increase by leading hiring events featuring multiple recruitment stations and facilitating onboarding and orientation of 2800 employees. Enabled Kohl’s to meet seasonal volume increase by leading hiring events featuring multiple recruitment stations and facilitating onboarding and orientation of 2800 employees.



DHL Express

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Senior Human Resources Business Partner for 3rd Shift (Contractor)

  • May 2017 - Jul 2017

  Interfaced with leadership to advise on a broad range of tactical and strategic human resources matters. • Instrumental in staffing executive, exempt, and non-exempt roles, partnering with managers to assist with sourcing and interviewing candidates, extending offers, and facilitating onboarding. • Headed implementation of employee relations, compensation and benefits, performance management, and workforce planning functions. Interfaced with leadership to advise on a broad range of tactical and strategic human resources matters. • Instrumental in staffing executive, exempt, and non-exempt roles, partnering with managers to assist with sourcing and interviewing candidates, extending offers, and facilitating onboarding. • Headed implementation of employee relations, compensation and benefits, performance management, and workforce planning functions.



Takumi Stamping, Inc

• United States
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Human Resources, 2nd Shift

  • Feb 2016 - May 2017

  Oversaw recruitment, hiring, onboarding, orientation, management training, employee relations, benefits, safety, drug testing, and recognition for company with 150 employees. • Introduced consistency and objectivity into hiring process by developing standard interview questions and applicant skills comparison tools. • Spearheaded development or revision of 13 policies and procedures, including attendance and medical leave. • Optimized employee engagement and achieved high levels of morale by communicating with all teams and organizing company events, including annual picnic. • Built onboarding process and material for second shift from scratch, ensuring new hires received unforms and safety gear within first two weeks and creating benefits enrollment worksheet to prevent missed deadlines. • Enabled career growth by providing leadership development for assistant managers and sub, team, and group leads. Show less



Lafayette HR Consulting LLC

• Human Resources Consultant

  • Mar 2014 - Feb 2016

  Engaged with clients to provide expert advice and guidance on work standardization, management training, conflict resolution, and associate/labor relations matters. • Optimized 11 policies and processes for Manufacturing Client in South Carolina Engaged with clients to provide expert advice and guidance on work standardization, management training, conflict resolution, and associate/labor relations matters. • Optimized 11 policies and processes for Manufacturing Client in South Carolina



Macy's

• 1 - 100 Employee

• Corporate HR, Associate and Labor Relations Business Partner

  • Jul 2007 - Feb 2014

  Earned two promotions to serve as HRBP for corporate, associate, and labor relations matters. Collaborated with human resources team to analyze key metrics/trends, identify issues, and create solutions, programs, and policies to enact change. • Increased company-wide compliance with new attendance process and cut alerts by 50% by interviewing store employees to identify issues and devising/recommending solution that was deployed nationally. • Successfully resolved complex employee relations, EEOC, and other issues by performing in-depth and objective investigations to determine appropriate corrective actions. • Drove risk mitigation and ensured compliance by applying expertise in regulatory/legal requirements related to management of executives, union employees, and non-union employees. • Promoted from earlier roles as Associate & Labor Relations Manager (Preventive Strategies for Union Avoidance) and Learning & Development Manager. Show less