Experience

Imerman Angels

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Mentor

  • 2017 - Present

  Provide one-on-one support to cancer fighters. Provide one-on-one support to cancer fighters.



St. Charles Chamber of Commerce

• United States
• Nonprofit Organization Management
• 1 - 100 Employee

• Event and Program Manager

  • Apr 2019 - May 2019



Sabbatical Break

• 200 - 300 Employee

• Family Sabbatical

  • Aug 2016 - Mar 2018

  Oversight and management of financial, medical and social needs for two elderly family members. Oversight and management of financial, medical and social needs for two elderly family members.



CJE SeniorLife

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Director, Volunteer Services

  • Jan 2014 - Jul 2016

  Oversight and management of volunteer department. CJE SeniorLife network includes housing, health care, community services, health & wellness,education,life enrichment programs and research. -Served as "change agent" for Volunteer Services Department in developing and integrating processes and procedures resulting in more efficient, effective and accountable programs. Key iniatives included introducing decentralization of volunteer supervision; online communication tools; and management toolbox. -Introduced and developed a variety of volunteer engagement tools including newsletter, volunteer team meetings, and inaugural CJE Volunteer Week. Show less



Museum of Science and Industry, Chicago

• United States
• Museums, Historical Sites, and Zoos
• 200 - 300 Employee

• Administrative Services Volunteer Coordinator (Consultant)

  • Oct 2013 - Dec 2013

  Project and volunteer management of iconic "Christmas Around The World and Holidays of Light" exhibit and performances. Project and volunteer management of iconic "Christmas Around The World and Holidays of Light" exhibit and performances.



AMITA Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Director Volunteers/Guest Relations

  • Jun 2007 - Jun 2013

  Oversight and management of 500 volunteers and 7 paid associates. -Increased volunteer department membership over 200% to meet growing needs of medical center. -Orchestrated 25% increase in volunteer base in 3 month period in direct response to needs of new Alexian Women and Children's Hospital. -Recruited volunteers with focus on their talents/preferences to match needs of medical center. -Re-engineered departments by development and implementation of structured framework/processes meeting medical center needs while maximizing financial and associate efficiencies. -Planned and implemented volunteer recognition events including theme creation and vendor negotiation. Achieved increased participation within budget parameters. -Developed volunteer education programs to encourage on-going learning of medical center. Resulted in doubling of participation within year of inception. -Conferred with associates across departments to consistently meet medical center needs while providing volunteer engagement and retention. -Effectively led Hospitality Leadership Team providing families and guests with information and way finding during "Move Day" of patients to new Alexian Women and Children's Hospital. -Accomplished re-branding of service recovery practice via associate education, outreach and events while serving as team lead of "Service Discovery Team". Show less



AMITA Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Corporate Manager, Marketing Communications

  • 2002 - 2007

  Responsible for management of marketing and physician programs for hospital network, offsite facilities and individual centers of excellence. Oversight of $4 million budget and management of the services of creative and media agencies. Served as advisor to Alexian physicians for co-op marketing program. -Launched award-winning integrated "Alexian Advanced Medicine" multi media marketing campaign for Alexian Brothers Hospital Network based upon strategic objectives set forth in business plan. Netted positive consumer results for awareness, in addition to various attributes as measured by consumer tracking studies (Source: Synovate & Opinion Research Corporation). -Introduced Alexian 24 Hour Care facilities in 4 communities. utilized market and competitive data to determine community/creative/media selections. Volume goals achieved within first year of operation. -Advisor to Alexian Brothers Hospital Network physicians for co-op program by assisting physicians in growing their practices. Provide doctors with creative and media advice; legal guidelines; costs and creative /media resources; as well as tracking information. -Managed "Alexian Connects" physician appointment service conversion from operations to communication. Incremental revenue generated over first six months of operation $1.2 million. Show less



Tribune Media

• Broadcast Media Production and Distribution
• 400 - 500 Employee

• Manager, Consumer Branding

  • 2000 - 2001

  Responsible for synthesizing consumer insights and brand positioning into effective consumer communications. Oversight of $6 million budget and management of the services of 8 professionals including advertising agency. Key liaison for integration between editorial, circulation, and marketing functions. -Managed integrated marketing campaign "Chicago Tribune. Beyond Words." to brand the Chicago Tribune as the news source for perspective, relevance, and insight to increase readership among occasional readers. Campaign aided in 2 % increase in readership in first 6 months of inception. (Source: Gallup and Scarborough). -Developed brand standards for company-wide branding efforts to establish consistency and maintain integrity of Chicago Tribune Company brand. -Oversight of Tribune retail store featuring historical and branded merchandise. Store posted 5% sales increase vs. prior year. Show less



National Cattlemen's Beef Association

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Director, Advertising & Marketing Services

  • 1989 - 2000

  Responsible for managing the planning, development, budgeting, implementation and evaluation of consumer advertising/marketing programs. Oversight of $25 million budget and managed the activities of 10 professionals including marketing agency team. Accountable to state executive leaders and volunteer stakeholder marketing committee on management/coordination of national and local programs. -Launched the award-winning "Beef. It's Whats For Dinner" integrated marketing campaign. Over 70% of consumer awareness of campaign resulting in tagline as part of American vernacular. Significant increases in consumer attitudes toward beef resulting in purchase intent . (Source: Gallup, Inc.) -Served as industry marketing spokesperson featured in various media including Wall Street Journal, New York Times, Chicago Tribune, local television and radio generating positive press for beef. -Managed volunteer stakeholder committees for consensus-building on marketing beef. Show less



J. Walter Thompson Worldwide

• United States
• Advertising Services
• 700 & Above Employee

• Media Supervisor

  • 1982 - 1989

  Developed media plans for household brands such as Oscar Mayer, S.C. Johnson, and Coors. Managed 2 associates. Developed media plans for household brands such as Oscar Mayer, S.C. Johnson, and Coors. Managed 2 associates.



Bozell

• United States
• Advertising Services
• 1 - 100 Employee

• Assistant Media Planner

  • 1981 - 1982

  Assisted with creation of media plans for variety of local clients including WMAQ, Chicago White Sox and Speedy Muffler King. Assisted with creation of media plans for variety of local clients including WMAQ, Chicago White Sox and Speedy Muffler King.