Experience

IOC Construction

• United States
• Construction
• 1 - 100 Employee

• Senior Production Project Manager

  • Jul 2022 - Present



Contract Alliance Ltd Inc

• United States
• Hospitality
• 1 - 100 Employee

• Project Manager

  • Jan 2018 - Jul 2022



Ex-Cell Kaiser, LLC

• United States
• Environmental Services
• 1 - 100 Employee

• Sales Support Manager

  • Sep 2016 - Jan 2018

  • Drive account acquisition and revenue growth while managing and supporting existing territory. • Design and manage marketing campaigns to drive product placements and grow new accounts. • Maintain competitor and market insights, trends, assisting management in developing a SWOT analysis. • Develop an annual budget in support of company objectives, including forecast projections. • Support customer interactions including presentations, training, and shows. • Maintain excellent product knowledge and value proposition required for handling customer issues related to product performance, value add options and services, and aesthetic quality for returned goods authorizations. • Manage pipeline and open opportunities in Customer Resource Management (CRM). Prepare overview details for monthly management reporting, which includes won/loss analytics and cold call statistics. • Prepare and present quotes to prospective customers or updates to sales contracts for orders won. • Analyze the financial capacity of each customer, establishing program attributes that support their sales activities and credit worthiness. • Maintain the integrity of the data in CRM for all customer interactions and market intelligence. • Promote the growth and management of the General Services Advantage (GSA) activities • Travel to support trade shows and exhibitions, customer sales training • Produce reports to Management regarding sales trends, rebates, and customer feedback. • Maintain customer records in Business System (ERP and CRM) • Serves as a backup for daily invoicing. • Support Accounting in the collection of past due accounts Show less



Wilson Sporting Goods Co.

• United States
• Sporting Goods Manufacturing
• 700 & Above Employee

• Strategic Planning Specialist

  • Jul 2015 - Aug 2016

  • Protected Brand Image by managing Wilson's MAP Policy across all sport segments • Investigated online listings of Sellers distributing Wilson products below MAP on various e-commerce platforms including eBay, Amazon, Google Shopping and Walmart • Created and distributed weekly MAP Violation report to Sales and Commercial teams in all sports segments • Coordinated with sales and commercial management to identify and advise on accounts not aligned with Wilson's MAP Policy; recommended account suspensions and termination • Administrator for Sugar CRM; set up new users, audit CRM database for incorrect information; set up reports as requested by Sales Team • Audited major websites to confirm Wilson brand image was presented to align with the MAP Policy in all sports segments • Coordinated with third party channel management Account Manager to set up new product SKUs monthly and remove old product SKUs • Created and reviewed ad hoc reports to confirm all product reported by third party channel management partner was accurate • Implemented and oversaw Secret Shop program to identify grey market Sellers advertising Wilson product below MAP • Supported Sales Planning Team as needed to set-up new product SKUs on Dicks.com; utilized SAP to identify and submit information need for set-up • Trained Channel Management Specialist in winter/outdoor brands on MAP Policy implementation • Proactively coordinated with Sales and Commercial Directors in order to recommend improvements to Wilson's MAP Policy Show less



ifm

• Germany
• Automation Machinery Manufacturing
• 700 & Above Employee

• Sales Support Specialist

  • Apr 2010 - Jul 2015

  • Provide strategic sales and operational support to 2 Branch Managers and 18 Field Sales Engineers in the Midwest • Participated in the qualification and execution of new leads, and assisted in market development initiatives to ensure all customer base growth and sales goals were met • Increased productivity and selling time for Field Sales Engineers by mastering ERP software systems to produce and process quotations and purchase orders, and work as liaison between Engineers and their customer base of over 600 accounts • Generate standard and custom quotes, set up special pricing, place orders, generate direct mail, update contact information and add new accounts • Assists Branch Sales Managers in preparing branch performance reports and facilitating meetings/conference calls. • Follow up with customers on quotes, handle any RMA issues, further qualify potential accounts and promote online purchasing • Dictating call reports into electronic format into a CRM program Show less