Experience

BreakThrough Physical Therapy

• United States
• Physical, Occupational and Speech Therapists
• 1 - 100 Employee

• Client Care Coordinator

  • 2020 - Present



Claims Resource Services

• Call Center Representative

  • Aug 2013 - 2020

  - Responsible for processing automobile accident claims for various insurance companies (Geico, AAA, etc.) - Handle and negotiate settlements and payment plans for uninsured motorist claims - Make revenue and billing spreadsheets - Provide quality customer service by answering phone calls from customers, entering their information into the database and making outbound calls to gather additional information (i.e. email address, auto insurance information, etc.) - Responsible for processing automobile accident claims for various insurance companies (Geico, AAA, etc.) - Handle and negotiate settlements and payment plans for uninsured motorist claims - Make revenue and billing spreadsheets - Provide quality customer service by answering phone calls from customers, entering their information into the database and making outbound calls to gather additional information (i.e. email address, auto insurance information, etc.)



Keller Williams Realty, Inc.

• United States
• Real Estate
• 700 & Above Employee

• Front Desk Receptionist

  • Feb 2018 - Apr 2018

  - Served as administrative support - Answered incoming calls and redirected customers to correct departments or personnel - Faxed/emailed documents - Printed and scanned information upon request - Handled complex calendar scheduling, conference calls and meetings - Served as an extra hand for new tasks - Served as administrative support - Answered incoming calls and redirected customers to correct departments or personnel - Faxed/emailed documents - Printed and scanned information upon request - Handled complex calendar scheduling, conference calls and meetings - Served as an extra hand for new tasks