Experience

Rang Group SA

• Switzerland
• Health, Wellness & Fitness
• 1 - 100 Employee

• Associate Partner

  • Mar 2020 - Present

  Publishers of three Print and Digital Magazines that have been in the market for over twenty years, being distributed to more than a thousand different medical and healthcare channels across Switzerland. Articles are written by well-known Doctors and Health professionals who are the references in their domain in Switzerland and abroad.  What is interesting is that each publication is coming out once a year and that can promote the sales of your products during the whole year.  We have an annual print run forecast per guide of 60,000 copies, distributed regularly to doctors, office practices, hospitals, pharmacies and drugstores, vets, physios, senior and allergy associations in the whole of Switzerland with an estimate of more than 350,000 readers per magazine!  Available in French and German. www.rang-group.ch www.magazine50plus.ch www.swissallergy.ch



Grand Hôtel du Lac, Relais & Châteaux

• Switzerland
• Hospitality
• 1 - 100 Employee

• Sales Manager

  • Feb 2020 - Jun 2021

  • Responsible for prospecting for new business while maintaining and nurturing old customers and accounts. Continuously following up with key accounts working hard to build and maintain a relationship over time. • Negotiate preferred rates based on a minimum number of bookings per year, sending them special deals, calling and emailing to personally ensuring they have a fantastic stay at the hotel, or an in-person visit. • Responding to Request For Proposals from Tourism Bureaus, Convention Visitor’s Bureaus and other buyers as well as weekly meeting with the rest of the sales and marketing team to discuss and plan strategies. • Empathic and creative, identifying my target audience through prospecting with a disciplined strategy and focusing on large multinationals and the luxury sector.



Le Mirador Resort & Spa

• Switzerland
• Hospitality
• 1 - 100 Employee

• Sales Manager

  • Mar 2018 - Feb 2020

  • Business development and responsible for the expansion of sales, as well as existing and future customers, in the geographic area in charge • Studying markets to meet the demand, increase revenue and grow the business • Seeking new partnerships, prospecting for new companies and negotiating contracts • Creative and autonomous, always meeting a diverse clientele, with a particular focus on the luxury, watchmaking, banking, sports federations, intergovernmental organizations and large multinationals



Inplenion

• Switzerland
• Business Consulting and Services
• 1 - 100 Employee

• Shared Services Coordinator

  • Feb 2017 - Feb 2018

  • Processed monthly invoices within tight deadlines and resolved invoice discrepancies • Following up with customers for overdue invoices to ensure cash flow • Worked proactively in activities designed to support the CFO • Organized pre-sales appointments as well as events and travel arrangements for the management team • Structuring customer satisfaction studies for 2017 using the existing Odoo platform. • Processed monthly invoices within tight deadlines and resolved invoice discrepancies • Following up with customers for overdue invoices to ensure cash flow • Worked proactively in activities designed to support the CFO • Organized pre-sales appointments as well as events and travel arrangements for the management team • Structuring customer satisfaction studies for 2017 using the existing Odoo platform.



Adhoc Events

• Nyon

• Sales Manager

  • Feb 2016 - Jan 2017

  www.adhoc-events.ch adhoc events is a B2B event management company with over twenty years of industry practice, providing: design & communication, logistics and project management services for corporate and associations events worldwide such as: incentives, meetings and conferences. www.adhoc-events.ch adhoc events is a B2B event management company with over twenty years of industry practice, providing: design & communication, logistics and project management services for corporate and associations events worldwide such as: incentives, meetings and conferences.



Dolce Hotels & Resorts

• United States
• Hospitality
• 300 - 400 Employee

• International Sales Manager

  • Mar 2011 - Feb 2016

  Ensuring that profitability is achieved according to the hotel´s targets and maximum customer satisfaction and return business is achieved at all times. Responsible for Corporate Sales focusing on the UK market and identifying new corporate accounts with strong emphasis on new business for the hotel. Ensuring that profitability is achieved according to the hotel´s targets and maximum customer satisfaction and return business is achieved at all times. Responsible for Corporate Sales focusing on the UK market and identifying new corporate accounts with strong emphasis on new business for the hotel.



TA DMC SPAIN - Team Action

• Spain
• Travel Arrangements
• 1 - 100 Employee

• Senior Project Leader

  • Mar 2010 - Mar 2011

  Providing expert destination knowledge, creativity and logistical “know how” for groups in the areas of airport meet and greet, transportation, tours and activities, teambuilding and event production from unique venues to entertainment and décor. Mainly looking after English and American markets, but also giving support to the French and Italian ones. Providing expert destination knowledge, creativity and logistical “know how” for groups in the areas of airport meet and greet, transportation, tours and activities, teambuilding and event production from unique venues to entertainment and décor. Mainly looking after English and American markets, but also giving support to the French and Italian ones.



BSL World

• United Kingdom
• Events Services
• 1 - 100 Employee

• Event Manager

  • Aug 2001 - Feb 2010

  Collaborated for 9 years. Working for the Marketing and PR departments of Toyota’s Formula One team being responsible for developing and handling the Japanese VIP programs for management and board members during the worldwide Formula One races. Tasks include arranging the total logistics for the visits with gala dinners, site visits, lodging, the Paddock Club on the circuit as well as managing all event staff and suppliers. Collaborated for 9 years. Working for the Marketing and PR departments of Toyota’s Formula One team being responsible for developing and handling the Japanese VIP programs for management and board members during the worldwide Formula One races. Tasks include arranging the total logistics for the visits with gala dinners, site visits, lodging, the Paddock Club on the circuit as well as managing all event staff and suppliers.



VILLAGE MONTANA HOLIDAYS

• France
• Hospitality
• 1 - 100 Employee

• Front Office Manager

  • Dec 2003 - Dec 2005

  This was to fill up the consulting work over the winter period. Running the reception desk of the Suites, duties included welcoming visitors, giving local advice and information to guests, using my foreign language skills, and also dealing with requests from the guests. Also responsible for assigning rooms and answering inquiries about the company’s products and services. This was to fill up the consulting work over the winter period. Running the reception desk of the Suites, duties included welcoming visitors, giving local advice and information to guests, using my foreign language skills, and also dealing with requests from the guests. Also responsible for assigning rooms and answering inquiries about the company’s products and services.



Orient Lines

• Onboard the vessel

• Assistant Tour Manager

  • Mar 1999 - Jul 2001

  On board a cruise ship with a capacity of 1.200 passengers where the job consisted of promoting, selling and arranging the shore excursions offered in the various ports-of-call. Dealing with day-to-day passenger enquiries and advising them on shore excursions. On board a cruise ship with a capacity of 1.200 passengers where the job consisted of promoting, selling and arranging the shore excursions offered in the various ports-of-call. Dealing with day-to-day passenger enquiries and advising them on shore excursions.



Hotel Okura Amsterdam

• Netherlands
• Hospitality
• 200 - 300 Employee

• Sales Executive

  • Oct 1998 - Mar 1999

  Reported directly to the Director of Sales Europe, creating a client base and generating new business for this Japanese hotel group with 21 members Reported directly to the Director of Sales Europe, creating a client base and generating new business for this Japanese hotel group with 21 members



Millennium Hotels and Resorts

• Singapore
• Hospitality
• 700 & Above Employee

• Receptionist

  • Jan 1998 - Sep 1998

  Welcomed passengers from all over the world, dealt with day-to-day enquiries, check-in and check-out, took reservations and handled complaints or problems Welcomed passengers from all over the world, dealt with day-to-day enquiries, check-in and check-out, took reservations and handled complaints or problems



Hotel du Golf

• Courchevel, France

• Receptionist

  • Dec 1994 - Apr 1995

  Ensured an efficient handling of all inquiries and daily operation of the reception desk, as well as informed guests about services provided in the hotel including the coordination of meetings and seminars Ensured an efficient handling of all inquiries and daily operation of the reception desk, as well as informed guests about services provided in the hotel including the coordination of meetings and seminars



Palais Maeterlinck 4*deluxe

• Nice, France

• Receptionist

  • Mar 1994 - Oct 1994

  Receptionist Trainee Receptionist Trainee