Experience

Tensoft

• United States
• Software Development
• 1 - 100 Employee

• ERP Business Systems Support Consultant

  • Oct 2019 - Present

  • Supported smooth launch. and user experience through functional end user testing and interface testing • Assisted customers with assessing and defining key business processes, policies and procedures. • Met project goals on time and within budget constraints by managing implementation project activities, adhering to deployment standards and monitoring project schedules. • Taught 10+ end users to navigate ERP system by developing and presenting training sessions. • Aided marketing initiatives by contributing technical and marketing content. • Delivered individualization by working with clients to gather business requirements. • Managed customer expectations and relationships through easily understood explanations and clear communication. • Collaborated with upper management to drive strategy and implement new processes Show less



Enterprise

• United States
• Travel Arrangements
• 700 & Above Employee

• Assistant Manager

  • May 2017 - Oct 2019

  Helped with planning schedules and delegating assignments for 20+ employees • Monitored payment intake and deposit records, increasing accuracy and reducing discrepancies. • Completed regular inventory counts to verify stock levels, and plan for customer demand • Exceeded 100% of sales goals. for. 2017 and accomplished business objectives by inspiring staff and promoting target products. • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency. Show less



Starbucks

• United States
• Retail
• 700 & Above Employee

• Shift Lead

  • Jul 2016 - May 2017

  Oversaw product merchandising and distribution of marketing materials Provided feedback and on-going training to maximize team performance Provided training on cash-handling skills, OSHA safety standards and new product preparation Tracked store inventory on a daily basis and placed inventory orders Oversaw product merchandising and distribution of marketing materials Provided feedback and on-going training to maximize team performance Provided training on cash-handling skills, OSHA safety standards and new product preparation Tracked store inventory on a daily basis and placed inventory orders