Monica Raia
Senior Recruitment Consultant at Frank Recruitment Group- Claim this Profile
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Experience
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Frank Recruitment Group
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United Kingdom
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Staffing and Recruiting
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700 & Above Employee
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Senior Recruitment Consultant
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Dec 2022 - Present
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Recruitment Consultant
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Mar 2021 - Dec 2022
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Sales Associate & Purchasing Administrator
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May 2019 - Mar 2021
Sales Activities: -Teleselling of Food&Bevarage products -Upselling&Cross-selling -Sales Support and Purchasing Management, working closely with the Sales Director/Owner -Fair Sales Promoter (Since 2017 as a freelancer then employed) -Buyer/Purchasing: Requesting and Analysing Vendor’s Quotation -Collaboration and Support to “SFT” warehouse -Dealing with Customer queries and complaints -Using English and Italian to manage the business activity Admin and Back Office Activities: -Tracking Orders and ensuring time delivery -Freight Management, Inventory and Stock Management -Dealing with Customers and Suppliers Orders using Sage Account 50 and Microsoft Office -Daily, Weekly and Monthly Reporting -Billing, which involve Invoices Creation and Payment Allocation via Sage Account 50 -Dealing with Transport Companies -Maintaining effective document filling -Dealing with the daily admin task
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R.O.S. MARKETING & SALES LIMITED
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Food and Beverage Services
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Sales Associate & Admin Assistant
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Oct 2018 - Apr 2019
Sales Activities: -Phone sales of Food&Bevarage products -Upselling&Cross-selling -Sales Support -Collaboration and Support to the warehouse -Order Administrator -Dealing with Customer queries and complaints -Using English and Italian to manage the business activity Admin and Back Office Activities: -Tracking Orders and ensuring time delivery -Freight Management, Inventory and Stock Management -Dealing with Customers and Suppliers Orders using Sage Account 50 and Microsoft Office -Daily, Weekly and Monthly Reporting -Billing, which involve Invoices Creation and Payment Allocation via Sage Account 50 -Dealing with Transport Companies -Maintaining effective document filling -Dealing with the daily admin task
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LA PIZZICA
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United Kingdom
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Food and Beverage Services
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1 - 100 Employee
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Store Manager
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Oct 2016 - Oct 2018
-Face to face & Teleselling of Food&Bevarage products -Customers care -Managing and training of new junior waiters -Dealing with Customer queries and complaints -Cash manager, responsible for opening and closing the shop -Maintaining effective invoice filing -Face to face & Teleselling of Food&Bevarage products -Customers care -Managing and training of new junior waiters -Dealing with Customer queries and complaints -Cash manager, responsible for opening and closing the shop -Maintaining effective invoice filing
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Telemarketer
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Aug 2015 - Sep 2016
-Cold calling aimed at the sale of products -Sales of beauty products -Upselling and Cross-selling of the various services and products -Targets oriented: 30 calls a day, sale at list one product a day, 5 full calls with customers ( with minimum duration of 2 minutes). -Cold calling aimed at the sale of products -Sales of beauty products -Upselling and Cross-selling of the various services and products -Targets oriented: 30 calls a day, sale at list one product a day, 5 full calls with customers ( with minimum duration of 2 minutes).
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Sales Operations Assistant
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Apr 2012 - Jul 2015
-Upselling&Cross-Selling -Retaining calls -Recruiting: CVs Screening in order to Recruit New Sales -Calling clients in order to verify the quality of contract proposed by the sales team and adjusting, upselling products, committing the client and closing the deal -Arranging business meetings and trips -Managing customers expectations -Daily, Weekly and Monthly Reporting -Management of the sales database -Checking and Entering sales contracts using Prisma -Upselling&Cross-Selling -Retaining calls -Recruiting: CVs Screening in order to Recruit New Sales -Calling clients in order to verify the quality of contract proposed by the sales team and adjusting, upselling products, committing the client and closing the deal -Arranging business meetings and trips -Managing customers expectations -Daily, Weekly and Monthly Reporting -Management of the sales database -Checking and Entering sales contracts using Prisma
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Sales Associate
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Jan 2011 - Mar 2012
-Face to face sales of stationery -Sales and Management of customers and suppliers -Responsible for creating quotes for new customers (majority in the public sector) -Face to face sales of stationery -Sales and Management of customers and suppliers -Responsible for creating quotes for new customers (majority in the public sector)
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Senior Sales & Owner – Sport Retail
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Sep 2005 - Dec 2010
-Face to face sales -Sales activity forecast -Dealing with customers and suppliers -Responsible for creating quotes for new customers (schools, gyms etc) -Maintaining effective invoice filing -Cost analysis & Budgeting -Accounting Management and Billing -Face to face sales -Sales activity forecast -Dealing with customers and suppliers -Responsible for creating quotes for new customers (schools, gyms etc) -Maintaining effective invoice filing -Cost analysis & Budgeting -Accounting Management and Billing
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Education
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Brentwood Open Learning College
Business Management, Business Management -
EA Edgware Academy Language School -London
CEFR: C1 -
Liceo Scientifico A. Volta