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Experience

    • United Kingdom
    • Staffing and Recruiting
    • 700 & Above Employee
    • Senior Recruitment Consultant
      • Dec 2022 - Present

    • Recruitment Consultant
      • Mar 2021 - Dec 2022

    • Sales Associate & Purchasing Administrator
      • May 2019 - Mar 2021

      Sales Activities: -Teleselling of Food&Bevarage products -Upselling&Cross-selling -Sales Support and Purchasing Management, working closely with the Sales Director/Owner -Fair Sales Promoter (Since 2017 as a freelancer then employed) -Buyer/Purchasing: Requesting and Analysing Vendor’s Quotation -Collaboration and Support to “SFT” warehouse -Dealing with Customer queries and complaints -Using English and Italian to manage the business activity Admin and Back Office Activities: -Tracking Orders and ensuring time delivery -Freight Management, Inventory and Stock Management -Dealing with Customers and Suppliers Orders using Sage Account 50 and Microsoft Office -Daily, Weekly and Monthly Reporting -Billing, which involve Invoices Creation and Payment Allocation via Sage Account 50 -Dealing with Transport Companies -Maintaining effective document filling -Dealing with the daily admin task

    • Food and Beverage Services
    • Sales Associate & Admin Assistant
      • Oct 2018 - Apr 2019

      Sales Activities: -Phone sales of Food&Bevarage products -Upselling&Cross-selling -Sales Support -Collaboration and Support to the warehouse -Order Administrator -Dealing with Customer queries and complaints -Using English and Italian to manage the business activity Admin and Back Office Activities: -Tracking Orders and ensuring time delivery -Freight Management, Inventory and Stock Management -Dealing with Customers and Suppliers Orders using Sage Account 50 and Microsoft Office -Daily, Weekly and Monthly Reporting -Billing, which involve Invoices Creation and Payment Allocation via Sage Account 50 -Dealing with Transport Companies -Maintaining effective document filling -Dealing with the daily admin task

    • United Kingdom
    • Food and Beverage Services
    • 1 - 100 Employee
    • Store Manager
      • Oct 2016 - Oct 2018

      -Face to face & Teleselling of Food&Bevarage products -Customers care -Managing and training of new junior waiters -Dealing with Customer queries and complaints -Cash manager, responsible for opening and closing the shop -Maintaining effective invoice filing -Face to face & Teleselling of Food&Bevarage products -Customers care -Managing and training of new junior waiters -Dealing with Customer queries and complaints -Cash manager, responsible for opening and closing the shop -Maintaining effective invoice filing

    • Telemarketer
      • Aug 2015 - Sep 2016

      -Cold calling aimed at the sale of products -Sales of beauty products -Upselling and Cross-selling of the various services and products -Targets oriented: 30 calls a day, sale at list one product a day, 5 full calls with customers ( with minimum duration of 2 minutes). -Cold calling aimed at the sale of products -Sales of beauty products -Upselling and Cross-selling of the various services and products -Targets oriented: 30 calls a day, sale at list one product a day, 5 full calls with customers ( with minimum duration of 2 minutes).

    • Sales Operations Assistant
      • Apr 2012 - Jul 2015

      -Upselling&Cross-Selling -Retaining calls -Recruiting: CVs Screening in order to Recruit New Sales -Calling clients in order to verify the quality of contract proposed by the sales team and adjusting, upselling products, committing the client and closing the deal -Arranging business meetings and trips -Managing customers expectations -Daily, Weekly and Monthly Reporting -Management of the sales database -Checking and Entering sales contracts using Prisma -Upselling&Cross-Selling -Retaining calls -Recruiting: CVs Screening in order to Recruit New Sales -Calling clients in order to verify the quality of contract proposed by the sales team and adjusting, upselling products, committing the client and closing the deal -Arranging business meetings and trips -Managing customers expectations -Daily, Weekly and Monthly Reporting -Management of the sales database -Checking and Entering sales contracts using Prisma

    • Sales Associate
      • Jan 2011 - Mar 2012

      -Face to face sales of stationery -Sales and Management of customers and suppliers -Responsible for creating quotes for new customers (majority in the public sector) -Face to face sales of stationery -Sales and Management of customers and suppliers -Responsible for creating quotes for new customers (majority in the public sector)

    • Senior Sales & Owner – Sport Retail
      • Sep 2005 - Dec 2010

      -Face to face sales -Sales activity forecast -Dealing with customers and suppliers -Responsible for creating quotes for new customers (schools, gyms etc) -Maintaining effective invoice filing -Cost analysis & Budgeting -Accounting Management and Billing -Face to face sales -Sales activity forecast -Dealing with customers and suppliers -Responsible for creating quotes for new customers (schools, gyms etc) -Maintaining effective invoice filing -Cost analysis & Budgeting -Accounting Management and Billing

Education

  • Brentwood Open Learning College
    Business Management, Business Management
    2020 -
  • EA Edgware Academy Language School -London
    CEFR: C1
    2016 - 2017
  • Liceo Scientifico A. Volta
    1999 - 2005

Community

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