Experience

Cubitts

• United Kingdom
• Retail Apparel and Fashion
• 1 - 100 Employee

• Locum Optometrist

  • Apr 2019 - Present



SOJO

• United Kingdom
• Retail Apparel and Fashion
• 1 - 100 Employee

• Operations and Community Lead

  • Sep 2022 - Aug 2023

  • Designed, built and managed SOJO’s first in-house operations model at re-launch stage, including the procurement and set up of SOJO’s first tailoring studio & HQ, rider logistics integration, on-site process flows and quality control. • Built, launched and managed the entire end-to-end logistics arm of SOJO alongside our Product / Tech Leads including rider and postal logistics for local and national reach, people ops, cargo bike maintenance and packaging. • Recruited, onboarded… Show more • Designed, built and managed SOJO’s first in-house operations model at re-launch stage, including the procurement and set up of SOJO’s first tailoring studio & HQ, rider logistics integration, on-site process flows and quality control. • Built, launched and managed the entire end-to-end logistics arm of SOJO alongside our Product / Tech Leads including rider and postal logistics for local and national reach, people ops, cargo bike maintenance and packaging. • Recruited, onboarded and line managed an operations team of 8, including performance and well-being management, L&D and weekly team reviews to improve efficiencies, lead times and % delays. • Assisted with the design and operational execution of SOJO’s first in-house residency at Selfridges, London. • Led on the operational strategy for the business alongside the CEO and Chief of Staff including logistics and capacity modelling, operational efficiency reviews, unit economic analysis, ops health metrics and KPIs, ops data analysis and pricing strategies. • Executed and strategised on community engagement initiatives for MoM company growth including corporate pop ups and retail engagement. • Managed SOJO’s customer service end-to-end including complex tickets and optimised customer experience post relaunch to drive repeat purchase and retention. Show less • Designed, built and managed SOJO’s first in-house operations model at re-launch stage, including the procurement and set up of SOJO’s first tailoring studio & HQ, rider logistics integration, on-site process flows and quality control. • Built, launched and managed the entire end-to-end logistics arm of SOJO alongside our Product / Tech Leads including rider and postal logistics for local and national reach, people ops, cargo bike maintenance and packaging. • Recruited, onboarded… Show more • Designed, built and managed SOJO’s first in-house operations model at re-launch stage, including the procurement and set up of SOJO’s first tailoring studio & HQ, rider logistics integration, on-site process flows and quality control. • Built, launched and managed the entire end-to-end logistics arm of SOJO alongside our Product / Tech Leads including rider and postal logistics for local and national reach, people ops, cargo bike maintenance and packaging. • Recruited, onboarded and line managed an operations team of 8, including performance and well-being management, L&D and weekly team reviews to improve efficiencies, lead times and % delays. • Assisted with the design and operational execution of SOJO’s first in-house residency at Selfridges, London. • Led on the operational strategy for the business alongside the CEO and Chief of Staff including logistics and capacity modelling, operational efficiency reviews, unit economic analysis, ops health metrics and KPIs, ops data analysis and pricing strategies. • Executed and strategised on community engagement initiatives for MoM company growth including corporate pop ups and retail engagement. • Managed SOJO’s customer service end-to-end including complex tickets and optimised customer experience post relaunch to drive repeat purchase and retention. Show less



Spedal

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage

• Co-Founder & CEO (Acquired by SOJO)

  • Jan 2021 - Dec 2022

  • A circular logistics platform enabling hassle-free zero emission deliveries and returns for businesses within the fast growing circular economy. • Spedal made it easier for businesses to reduce their waste, clean their supply chain and adopt a Send-Use-Return model. • We also employed and supported young people experiencing homelessness into the Spedal family, creating a stepping stone for long term employment. • I led on our sales and business development, partnerships… Show more • A circular logistics platform enabling hassle-free zero emission deliveries and returns for businesses within the fast growing circular economy. • Spedal made it easier for businesses to reduce their waste, clean their supply chain and adopt a Send-Use-Return model. • We also employed and supported young people experiencing homelessness into the Spedal family, creating a stepping stone for long term employment. • I led on our sales and business development, partnerships, fundraising and people operations leading a team of 10 whilst supporting our day-to-day operations and product development with our CPO. • My entrepreneurship journey was supported by Year Here, Village Capital and UnLtd. Show less • A circular logistics platform enabling hassle-free zero emission deliveries and returns for businesses within the fast growing circular economy. • Spedal made it easier for businesses to reduce their waste, clean their supply chain and adopt a Send-Use-Return model. • We also employed and supported young people experiencing homelessness into the Spedal family, creating a stepping stone for long term employment. • I led on our sales and business development, partnerships… Show more • A circular logistics platform enabling hassle-free zero emission deliveries and returns for businesses within the fast growing circular economy. • Spedal made it easier for businesses to reduce their waste, clean their supply chain and adopt a Send-Use-Return model. • We also employed and supported young people experiencing homelessness into the Spedal family, creating a stepping stone for long term employment. • I led on our sales and business development, partnerships, fundraising and people operations leading a team of 10 whilst supporting our day-to-day operations and product development with our CPO. • My entrepreneurship journey was supported by Year Here, Village Capital and UnLtd. Show less



Village Capital

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Green Tech Europe 2022 Entrepreneur

  • Feb 2022 - Jun 2022

  • Accepted onto Village Capital's GreenTech Europe 2022 programme, their first all-female cohort. • Completed an investment readiness curriculum and peer selection rank with 12 start ups, a unique process that democratises investment decision making. • Pitched to peers, angel investors, business leaders and venture capitalists for business feedback and development. • Accepted onto Village Capital's GreenTech Europe 2022 programme, their first all-female cohort. • Completed an investment readiness curriculum and peer selection rank with 12 start ups, a unique process that democratises investment decision making. • Pitched to peers, angel investors, business leaders and venture capitalists for business feedback and development.



Year Here

• United Kingdom
• Higher Education
• 1 - 100 Employee

• Venture Associate

  • Nov 2021 - Jun 2022

  • Supported the CEO and Head of Ventures with Year Here's fundraising strategy, incubator programme design and social venture offering strategy. • Secured £75k grant funding for the business via collaborative outcome agreements and bid writing, and helped manage funder relationships.

• Programme Manager

  • Feb 2021 - Nov 2021

  • Supported social entrepreneurs on their business and impact journey from idea stage through to early stage venture launch by managing a Venture Lab and Incubator programme. • My role created a nurturing environment for founders to thrive, learn and grow - personally and professionally. • Led and facilitated programme design and delivery, session content, operations, partnerships, fundraising strategies and Crowdbacker, our biannual public crowdfunding event.

• Entrepreneur In Residence

  • Oct 2020 - May 2021

• Venture Analyst & Innovation Consultant

  • Jul 2020 - Oct 2020

  • Piloted the UK’s first peer-selected grant fund based on the Village Capital model, a unique and innovative process that democratises investment decision making and has proven to lead to more diverse portfolios. • Financial and commercial analysis of the Year Here venture portfolio during the pandemic. • Designed and developed an ethical consumption strategy for the business alongside the Comms Lead.

• Community Development Facilitator

  • Feb 2020 - Jul 2020

  • NHS EQUIP, Tower Hamlets CCG: Designed and delivered a community engagement strategy to increase patient participation in Quality Improvement within General Practice including a digital time bank and online community workshops.



Bailey Nelson

• Retail
• 300 - 400 Employee

• Managing Optometrist

  • Jul 2017 - Dec 2018

  • Played a central role in launching an Australian eyewear brand in Central London including the set up and management of the first U.K brick and mortar. • Responsible for recruiting the leadership and management teams, training and development, operations and managing the clinical service delivery in the U.K. • Helped lead our commercial strategy through market and UK industry insights, competitive analysis, driving direct customer sales and d2c marketing through strategic… Show more • Played a central role in launching an Australian eyewear brand in Central London including the set up and management of the first U.K brick and mortar. • Responsible for recruiting the leadership and management teams, training and development, operations and managing the clinical service delivery in the U.K. • Helped lead our commercial strategy through market and UK industry insights, competitive analysis, driving direct customer sales and d2c marketing through strategic community engagement initiatives. • As part of the leadership team we analysed the company sales and P&L on a weekly basis and made executive decisions to help drive business sustainability.

• Learning and Development Manager

  • May 2015 - Jul 2017

  • Gained rapid commercial and scalable start up experience in L&D, people strategies, operations and marketing alongside the Founders, Head of Operations and Head of Retail. • Designed and delivered the company’s first induction programme, accredited learning partnership, the company’s first social impact programme with the BHVI and annual leadership conferences. • Developed the business internal and external communications, clinical strategies and provided general retail support… Show more • Gained rapid commercial and scalable start up experience in L&D, people strategies, operations and marketing alongside the Founders, Head of Operations and Head of Retail. • Designed and delivered the company’s first induction programme, accredited learning partnership, the company’s first social impact programme with the BHVI and annual leadership conferences. • Developed the business internal and external communications, clinical strategies and provided general retail support for stores across Australia and New Zealand including on the ground support for 6 new store openings, operations and logistics.



Homerton Healthcare NHS Foundation Trust

• Hospitals and Health Care
• 700 & Above Employee

• Optometrist & Diabetes Eye Screening Grader

  • Apr 2013 - Oct 2018

  Employment break between Jan 2015- June 2017 • Ran a specialist slit lamp clinic and graded retinal images within the East London boroughs to detect DR in a diverse range of diabetic patients. Managed referrals to consultant ophthalmologists through grading systems and completed City & Guilds Level 3 Diploma in Diabetic Retinopathy Screening. Key speaker and presenter at department training days and peer review sessions. Employment break between Jan 2015- June 2017 • Ran a specialist slit lamp clinic and graded retinal images within the East London boroughs to detect DR in a diverse range of diabetic patients. Managed referrals to consultant ophthalmologists through grading systems and completed City & Guilds Level 3 Diploma in Diabetic Retinopathy Screening. Key speaker and presenter at department training days and peer review sessions.



UNSW

• Australia
• Higher Education
• 700 & Above Employee

• Clinical Supervisor

  • Mar 2015 - Dec 2015

  • Supervised undergraduate optometry and vision science students in laboratories and demonstrated techniques and testing procedures in binocular vision, clinical optometry and primary care optometry including refraction, slit lamp biomicroscopy, volk and headset BIO, Goldmann tonometry and gonioscopy. Examined end of year student practical examinations. • Supervised undergraduate optometry and vision science students in laboratories and demonstrated techniques and testing procedures in binocular vision, clinical optometry and primary care optometry including refraction, slit lamp biomicroscopy, volk and headset BIO, Goldmann tonometry and gonioscopy. Examined end of year student practical examinations.



Specs of Kensington

• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee

• Optometrist

  • Jan 2014 - Feb 2015

  • Consulted in a highly clinical independent practice with a diverse range of loyal patients. Optical skills include clinical optometry management, OCT, optical contact lenses, paediatrics and referral management. • Consulted in a highly clinical independent practice with a diverse range of loyal patients. Optical skills include clinical optometry management, OCT, optical contact lenses, paediatrics and referral management.



Barts Health NHS Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Specialist Optometrist

  • Feb 2014 - Dec 2014

  • Worked within a multidisciplinary team of highly experienced Consultant Ophthalmologists, Optometrists and Orthopists to manage complex paediatric patients. • Worked within a multidisciplinary team of highly experienced Consultant Ophthalmologists, Optometrists and Orthopists to manage complex paediatric patients.



Boots Opticians

• United Kingdom
• Retail
• 700 & Above Employee

• Mobile Optometrist

  • Dec 2012 - Dec 2013

  • Managed my own clinics around various practices within Essex; optical skills include refraction, ocular disease management, tonometry, fundoscopy. • Managed my own clinics around various practices within Essex; optical skills include refraction, ocular disease management, tonometry, fundoscopy.



Manchester Royal Eye Hospital

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Trainee Optometrist

  • Feb 2011 - Aug 2011

  • Trainee placement as part of my Masters programme; optical skills include low vision management, rigid CL fittings, perimetry, complex dispensing and valuable weekly teaching sessions with ophthalmologists • Trainee placement as part of my Masters programme; optical skills include low vision management, rigid CL fittings, perimetry, complex dispensing and valuable weekly teaching sessions with ophthalmologists