Monica Munoz
Transaction Service Specialist at Millennium Trust Company- Claim this Profile
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Bio
Experience
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Millennium Trust Company
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United States
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Financial Services
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400 - 500 Employee
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Transaction Service Specialist
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Sep 2022 - Present
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The Federal Savings Bank
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United States
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Financial Services
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700 & Above Employee
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Senior Loan Closer
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Jan 2021 - Jun 2022
• Utilize encompass loan origination software to audit mortgage loan files for compliance inaccuracies according to internal, investor, and federal overlays• Serve as a conduit between the closing department, bankers, and processing analysts to obtain necessary documentation and ensure a smooth loan process for borrowers• Generate closing packages effectively under specific time constraints• Calculate fee tolerances for any tolerance violations following RESPA guidelines• Meet end of month deadlines in a fast-paced environment Show less
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Jr. Closer
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Aug 2019 - Dec 2020
• Reviewed executed closing packages and coordinated funding authorization with title companies• Calculated lender proceeds and requested from title companies• Communicated with all divisions of the bank and title companies to obtain necessary documentation in a timely fashion• Submitted post-closing documentation when needed
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Illinois Wesleyan University
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United States
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Higher Education
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400 - 500 Employee
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Language Resource Center Spanish Tutor
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Jan 2017 - May 2019
• Tutored university students in Spanish in order to develop their speaking, writing, reading, and listening skills • Carried 20-minute Háblame conversations with students in Spanish
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Front Desk Attendant
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Aug 2015 - May 2019
• Performed administrative work such as answering the desk telephone; received and delivered messages left for residents and guests• Handled financial and package distribution in a responsible and timely manner• Checked out equipment, supplies and keys according to the desk policy
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Human Nature (Gandang Kalikasan, Inc.)
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Philippines
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Manufacturing
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100 - 200 Employee
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Finance Intern
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Jun 2018 - Aug 2018
• Worked in Finance with a cosmetics company in the Philippines • Interacted with coworkers at cultural events made for interns • In the finance department, prepared bank reconciliations and assisted with inventory counting in preparation for the yearly audit • Worked in Finance with a cosmetics company in the Philippines • Interacted with coworkers at cultural events made for interns • In the finance department, prepared bank reconciliations and assisted with inventory counting in preparation for the yearly audit
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Extreme Response International
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United States
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Non-profit Organization Management
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1 - 100 Employee
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Volunteer Staff
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Jan 2018 - May 2018
• Assisted daycare providers of low-income communities with the care of at risk 3-8-year-old kids • Assisted with the daily educational lessons and helped with daily administration • Assisted daycare providers of low-income communities with the care of at risk 3-8-year-old kids • Assisted with the daily educational lessons and helped with daily administration
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Mid Central Community Action, Inc.
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United States
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Civic and Social Organizations
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1 - 100 Employee
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Intern
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Jun 2017 - Aug 2017
• Assisted with various inventories in preparation for the yearly audit • Created various visuals and graphs to present data of grants and financial sources • Prepared payroll and prepaid insurance reconciliations • Used Excel to organize and present financial data • Assisted with various inventories in preparation for the yearly audit • Created various visuals and graphs to present data of grants and financial sources • Prepared payroll and prepaid insurance reconciliations • Used Excel to organize and present financial data
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Forever 21
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Greater Chicago Area
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Forever 21 Sales Associate
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Jun 2016 - Aug 2016
• Interacted with customers to identify purchasing needs and recommend additional products • Maintained and organized store display to enhance visibility and sales potential • Identified and resolved customer complaints in order to maintain customer satisfaction • Interacted with customers to identify purchasing needs and recommend additional products • Maintained and organized store display to enhance visibility and sales potential • Identified and resolved customer complaints in order to maintain customer satisfaction
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ABN AMRO Clearing Chicago LLC
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Greater Chicago Area
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Human Resources Intern
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Jun 2015 - Aug 2015
• Researched and collected data for various HR initiatives including employee appreciation and health oriented campaigns • Networked with external resources for assistance in recruitment of new employees • Scheduled interviews with new candidates; Prepared and filed new hire paperwork • Assisted with payroll process, compensation, and benefits • Researched and collected data for various HR initiatives including employee appreciation and health oriented campaigns • Networked with external resources for assistance in recruitment of new employees • Scheduled interviews with new candidates; Prepared and filed new hire paperwork • Assisted with payroll process, compensation, and benefits
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Education
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Illinois Wesleyan University
Bachelor of Arts - BA, Finance and Hispanic Studies -
IES Abroad
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Illinois Wesleyan University