Experience

ABERCROMBIE & KENT LIMITED

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Tour Consultant

  • Mar 2018 - Present

  • Organizing business travel, itineraries, and accommodation for International clients’. Ensuring flights, airport transfers & hotel reservations are booked on time. • Responding promptly to customer inquiries in person or via telephone and e-mail – always in a professional & efficient manner. • Helping clients make changes to their travel arrangements (Flight and hotel) by working with suppliers to process the changes & quotes. • Reduce company cost by negotiating for better prices from suppliers. • Preparation of invoices & credit notes with the requisite authority. • Relay updates and information to clients in a friendly and timely manner. • Provide all the documentation for travel to the clients that is; the hotel confirmed voucher & flight ticket and ensuring all confirmed files are inserted in the Tour Plan System. • Solicited customer feedback and resolve any problems. • Maintaining complete and relevant documentation in soft and hard copy including proper filing, storage and archiving. Show less



Sense of Africa (East Africa)

• Kenya
• Travel Arrangements
• 1 - 100 Employee

• Travel Specialist

  • Feb 2016 - Nov 2018



Private Safaris DMC

• South Africa
• Travel Arrangements
• 1 - 100 Employee

• Travel & Tours Consultant

  • Sep 2011 - Feb 2016

  -Preparing quotation & itinerary y for different market -Making all the reservations and follow ups and enter all the information on tour plan. -Preparing quotation & itinerary y for different market -Making all the reservations and follow ups and enter all the information on tour plan.