Monica Mendez
Director of Talent & Leadership Programs at Grand Rapids Chamber- Claim this Profile
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
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Bio
Abigail Punt, MPA
It was such a pleasure to be led by Monica and the Talent Development team as a member of the Emerging Leaders Series Fall '21 cohort. Monica's warmth, thoughtfulness, and openness help build a culture of authenticity in these programs that is invaluable. It might seem impossible to build deep relationships with a large group of people over only five sessions, but Mo and her team cultivate a space that makes this possible and it is truly impressive. Monica provides such intentional encouragement and insight to leaders throughout our community, and we are all better for it. The impact she is having at the Grand Rapids Chamber is having a ripple effect throughout West Michigan that is truly an honor to be part of.
Dexter Weber
Monica is a wonderful colleague and friend. Over the last couple of years I have worked closely with her at trade shows and on several projects. I've continually watched her put a lot of hard work and passion into what she does. Monica focuses on building customer relationships through honesty, dedication, and trust. She puts in the extra time and effort to make sure that our customers are well taken care of. At the office she finds a way to bring a lot of positive energy to the team which ultimately brings everyone together.
Abigail Punt, MPA
It was such a pleasure to be led by Monica and the Talent Development team as a member of the Emerging Leaders Series Fall '21 cohort. Monica's warmth, thoughtfulness, and openness help build a culture of authenticity in these programs that is invaluable. It might seem impossible to build deep relationships with a large group of people over only five sessions, but Mo and her team cultivate a space that makes this possible and it is truly impressive. Monica provides such intentional encouragement and insight to leaders throughout our community, and we are all better for it. The impact she is having at the Grand Rapids Chamber is having a ripple effect throughout West Michigan that is truly an honor to be part of.
Dexter Weber
Monica is a wonderful colleague and friend. Over the last couple of years I have worked closely with her at trade shows and on several projects. I've continually watched her put a lot of hard work and passion into what she does. Monica focuses on building customer relationships through honesty, dedication, and trust. She puts in the extra time and effort to make sure that our customers are well taken care of. At the office she finds a way to bring a lot of positive energy to the team which ultimately brings everyone together.
Abigail Punt, MPA
It was such a pleasure to be led by Monica and the Talent Development team as a member of the Emerging Leaders Series Fall '21 cohort. Monica's warmth, thoughtfulness, and openness help build a culture of authenticity in these programs that is invaluable. It might seem impossible to build deep relationships with a large group of people over only five sessions, but Mo and her team cultivate a space that makes this possible and it is truly impressive. Monica provides such intentional encouragement and insight to leaders throughout our community, and we are all better for it. The impact she is having at the Grand Rapids Chamber is having a ripple effect throughout West Michigan that is truly an honor to be part of.
Dexter Weber
Monica is a wonderful colleague and friend. Over the last couple of years I have worked closely with her at trade shows and on several projects. I've continually watched her put a lot of hard work and passion into what she does. Monica focuses on building customer relationships through honesty, dedication, and trust. She puts in the extra time and effort to make sure that our customers are well taken care of. At the office she finds a way to bring a lot of positive energy to the team which ultimately brings everyone together.
Abigail Punt, MPA
It was such a pleasure to be led by Monica and the Talent Development team as a member of the Emerging Leaders Series Fall '21 cohort. Monica's warmth, thoughtfulness, and openness help build a culture of authenticity in these programs that is invaluable. It might seem impossible to build deep relationships with a large group of people over only five sessions, but Mo and her team cultivate a space that makes this possible and it is truly impressive. Monica provides such intentional encouragement and insight to leaders throughout our community, and we are all better for it. The impact she is having at the Grand Rapids Chamber is having a ripple effect throughout West Michigan that is truly an honor to be part of.
Dexter Weber
Monica is a wonderful colleague and friend. Over the last couple of years I have worked closely with her at trade shows and on several projects. I've continually watched her put a lot of hard work and passion into what she does. Monica focuses on building customer relationships through honesty, dedication, and trust. She puts in the extra time and effort to make sure that our customers are well taken care of. At the office she finds a way to bring a lot of positive energy to the team which ultimately brings everyone together.
Experience
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Grand Rapids Chamber
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Non-profit Organizations
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1 - 100 Employee
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Director of Talent & Leadership Programs
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Aug 2022 - Present
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Talent Development Manager
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Dec 2020 - Aug 2022
To coordinate support for the leadership programs as well as to help drive the Chamber's commitment to diversity, equity, inclusion, and talent development.
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LOGICDATA GmbH
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Austria
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Business Supplies & Equipment
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1 - 100 Employee
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Key Account Manager
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Apr 2017 - Aug 2019
• Oversaw $5M in annual revenues and customer relationships • Created and implemented strategic sales plans in the adjustable furniture market • Facilitated and coordinated global communication among diverse product teams and customers • Worked strategically with European R&D teams to deliver technical roadmaps to customers • Introduced new products and identified new-market opportunities • Conducted market research and introduced marketing strategies • Oversaw $5M in annual revenues and customer relationships • Created and implemented strategic sales plans in the adjustable furniture market • Facilitated and coordinated global communication among diverse product teams and customers • Worked strategically with European R&D teams to deliver technical roadmaps to customers • Introduced new products and identified new-market opportunities • Conducted market research and introduced marketing strategies
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Intertek
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United Kingdom
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International Trade and Development
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700 & Above Employee
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Account Manager
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Sep 2014 - Apr 2017
• Oversaw and exceeded annual revenue goal of $2M • Collaborated on strategic planning and project management to open the Mexican and Latin American automotive testing markets • Participated in new customer sales process; negotiated and closed long term contracts with new and current customers • Member of the Employee Engagement Committee to facilitate networking amongst employees • Oversaw and exceeded annual revenue goal of $2M • Collaborated on strategic planning and project management to open the Mexican and Latin American automotive testing markets • Participated in new customer sales process; negotiated and closed long term contracts with new and current customers • Member of the Employee Engagement Committee to facilitate networking amongst employees
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Zip Xpress
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United States
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Truck Transportation
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1 - 100 Employee
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Account Manager
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Jul 2010 - Sep 2014
• Oversaw $2.5M in annual revenues and customer relationships • Advocated for sustainability in the transportation industry and educated local customers on industry trends • Attended local forums advocating for sustainability in the workplace • Worked strategically with multi-functional teams within an organization including customer service, accounting, sales, supply chain, and senior management to further develop customer relationships • Oversaw $2.5M in annual revenues and customer relationships • Advocated for sustainability in the transportation industry and educated local customers on industry trends • Attended local forums advocating for sustainability in the workplace • Worked strategically with multi-functional teams within an organization including customer service, accounting, sales, supply chain, and senior management to further develop customer relationships
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XPO
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Transportation/Trucking/Railroad
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700 & Above Employee
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Account Executive
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Jan 2006 - Jul 2010
▪ Oversaw $6M in annual revenues and customer relationships ▪ Generated new business opportunities ▪ Earned top Account Executive in the Detroit Sales Region for revenue attainment ▪ Member of the local Value Task Force responsible for building employee morale ▪ Oversaw $6M in annual revenues and customer relationships ▪ Generated new business opportunities ▪ Earned top Account Executive in the Detroit Sales Region for revenue attainment ▪ Member of the local Value Task Force responsible for building employee morale
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Education
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2001 - 2004
Eastern Michigan University
BBA, International Business and Marketing
Community
