Experience

Okanagan Specialty Fruits

• Canada
• Biotechnology Research
• 1 - 100 Employee

• Production Manager

  • Dec 2019 - Present



McCain Foods

• Canada
• Food and Beverage Manufacturing
• 700 & Above Employee

• Production Supervisor

  • Mar 2019 - Dec 2019

  Manage food process operation, ensure the production of quality product, create safe work environment, present and understand production data, meet customer standards, participate in food processing audits.



Sunsweet Growers Inc.

• United States
• Food and Beverage Services
• 100 - 200 Employee

• Shipping Coordinator

  • Oct 2017 - Mar 2018

  Manage shipping schedule, create shipping documentation for both inbound and outbound orders, work with customer service to meet customer requests.



San Francisco Spice Company

• Food and Beverage Manufacturing
• 1 - 100 Employee

• Shipping Coordinator

  • Mar 2017 - Jul 2017

  Manage all incoming and outbound shipments, maintain warehouse organization with barcode system, compare trucking rates, and perform quality control functions.



Stapleton-Spence Packing Company

• United States
• Food Production
• 1 - 100 Employee

• Shipping/Receiving Manager

  • Jun 2015 - Dec 2016

  Oversee records of received and shipped productAnswer customer calls/e-mails ab0ut product or appointmentsWork with General Manager to design effective storage layoutsMaintain relationship with Purchasing Manager to stay familiar with new products and keep Purchaser informed of needed productsManage shipping and receiving procedures and ensure employees follow procedures accordinglyManage customer’s remote distribution centerMaintain daily, weekly & monthly inventory levels.Daily receiving and relieving of inventory through Sage/Mass program.Perform inventory cycle counts, reconcile variances, and recommend solutions.Manage warehouse organization and facilitate efficient ways of tracking and storage.



Pacific Gas and Electric Company

• United States
• Utilities
• 700 & Above Employee

• Customer Service Representative

  • Apr 2014 - Jun 2015

  Communicate with customers, employees, and other individuals to answer questions, explain information, and address complaints.Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.Refer unresolved customer grievances to designated departments for further investigation.Complete contract forms and/or provided an explanation of what documents are required for certain contracts to be processed and potentially approved. Earned 100% compliance in gaining customer's trust.Active member of the Diversity and Inclusion team, which recognizes and celebrates differences in the workplace.



Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Head Cashier

  • Oct 2012 - Apr 2014

  Provide customer service by responding to customer inquiries and complaints.Confer with customers by telephone or in person to provide information about products or services. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.Examine merchandise to ensure that it is correctly priced and displayed.Enforce safety, health, and security rules.