Monica Mancuso Murdock

Volunteer at USO of North Carolina Charlotte
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Contact Information
us****@****om
(386) 825-5501
Location
Troutman, North Carolina, United States, US
Languages
  • English -

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Bio

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5.0

/5.0
/ Based on 2 ratings
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Kristin Von Eschen

Monica is extremely knowledgeable and passionate about leadership development and managing programs. I had the pleasure of working with Monica during our most recent Leadership Challenge Program offered to our Minnesota Air National Guard wing members. Monica was thorough, ensured accuracy on every level of communication, and provided immediate follow-through with all requests and urgent matters I asked of her. Monica was fun to work with, approachable not only to me but also our wing members who attended the course, and brought a high sense of participant engagement into this course. I would recommend Monica wholeheartedly for her vast skills, abilities and talents she brings to the table.

Emily Smith

I have total confidence in Monica's ability to manage very complex projects and client relationships. As Monica's former supervisor and colleague, I have observed how her quick intelligence and positive outlook truly enhance any workplace. Monica blends pragmatism and caring. She offers both operational expertise and strategic thinking. Clients - whether academic, military, public sector or corporate - see the quality of Monica's work and seek her out. Monica is excellent at attracting new clients, retaining established business and growing any enterprise.

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Credentials

  • MBTI
    -

Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Volunteer
      • Mar 2023 - Present

    • United States
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Course Coordinator
      • Jan 2020 - Jan 2022

      Account and program operations coordinator focused on significantly increasing productivity and employee engagement through implementation and evaluation of dynamic employee development programs. Key capabilities include organize and execute complex training projects, editing and updating training materials, developing profitable and enduring client relationships, negotiating cost-saving contracts, managing budgets, scheduling and coordinating program logistics to ensure smooth program delivery and occasionally identifying training needs and goals that drive business objectives. Show less

    • Defense and Space Manufacturing
    • 1 - 100 Employee
    • Program Manager
      • Dec 2007 - Jan 2020

      Monica is a Program Manager with Leadership Foundry, a division of Xator Corporation. She is responsible for managing project risks, expectations and change for large and complex training solutions for clients. She is also responsible for organizing program logistics, negotiating with training facilities and post-program follow up. Monica specializes in working with military and federal government clients. Monica is approved by the American Psychological Association and the Consulting Psychologists Press to consult and counsel with multiple psychological instruments. Show less

    • United States
    • Professional Training and Coaching
    • 700 & Above Employee
    • Senior Project Manager
      • Jan 1994 - Dec 2007

      While at CCL, Monica worked in a variety of roles including Client Services and Custom Programs. She began as Client Coordinator in the Client and Assessment Services Group (CASG). She was promoted to other positions including Client Advisor and Client Development Associate. Monica joined their Custom Solutions Group in 2002 and was promoted to Senior Project Manager for the Military and Government Sector in 2004. She specialized in working with CCL's Military and Government accounts and was responsible for the planning, directing and assisting in the design and delivery of custom program initiatives for this major client. Show less

    • Sales
      • 1991 - 1992

      Account operations associated with media sales. Account operations associated with media sales.

    • Media Buyer
      • Jun 1989 - Jun 1991

      Planned and executed print and broadcast advertising campaigns for clients. Provided administrative support for Advertising Director. Planned and executed print and broadcast advertising campaigns for clients. Provided administrative support for Advertising Director.

Education

  • Elon University
    B.A., Mass Communications
    1985 - 1989
  • Elon University
    Bachelor of Arts (B.A.), Mass Communication/Media Studies
    1985 - 1989

Community

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