Experience

Kensington Management Services, Inc.

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Operations Supervisor

  • Feb 2017 - Present

  Overlooking all areas of the business and understanding each role that is associated with business to ensure that all roles are performed efficiently. Made improvements to structures of past reports to determine how the business is doing. Performing bi-weekly payrolls and shortened payroll process while ensuring accurate pay. Key achievements:• Supervise a team of 5 to fulfill the needs of our healthcare providers for their clients’ needs. Started working with 8 providers to now 21 providers• Assisting all departments to complete their respective duties and implementing process improvements to increase employee effectiveness by 20% • Implement new ATS system to efficiently track potential applicants and keep track of hired Contractors’ records. • Implement new payroll system to shorten payroll process by 50% of time spent• Implement the transition to entirely electronic process for all positions to reduce cost, increase efficiency and to keep up with current technology• Generated accurate invoices monthly using manually entered data to be submitted to providers Show less

• Recruiter/ Payroll Assistant

  • Nov 2015 - Present

  Recruited and staffed personal care assistants to work with children with disabilities in a childcare/school setting. Worked closely with the children’s support team to ensure that the children are getting the necessary services as described in IEP and ensured that IEP is written correctly for services to be provided. Improved structure of past reports and keeping track of when children’s IEPs are bound to expire. Key achievements: • Traveled to career fairs to provide preliminary assessment of promising candidates and reviewed their resumes• Focused on evaluating hundreds of candidates for staffing caretakers for the 3 to 5-year-old age group• Interviewed candidates and submitted evaluations to supervisors for review• Onboarded new hires through familiarization of company processes and procedures to reduce learning curve• Successfully provided caretakers for 30 – 40 children each school year Show less

• Operations Support Specialist/ Payroll Assistant

  • Oct 2013 - Nov 2015

  Made improvements for a smoother and shorter onboarding process for candidates to retain more potential candidates and to hire potential candidates quicker while ensuring that each candidate has all the necessary documents required by our healthcare partners. Ensured all hired contractors have sufficient training to continue providing services according to healthcare partners’ request and CBH requirements. Key achievements:• Assisted with the implementation of new updated system to improve data analysis capabilities and payroll performance• Performed monthly audits of 100+ Contractors to ensure accurate and valid credentials and training hours• Reached out to 100+ agencies/companies to get verifications for potential candidates • Successfully hired 100+ contractors to work various roles Show less

• Personal Care Assistant

  • Oct 2012 - Oct 2013

  Worked one-on-one with children between 3-5 years old with disabilities to help them function and communicate better. Worked based on goals in IEP and wrote progress reports to keep the child’s team updated about child’s progress and any issues that may need to be reviewed. Key achievements: • Improved communication skills of three non-verbal children using various techniques (ex: picture book)• Supported therapists and school staff to reach the goals set for the child as stated in their IEP• Monitored children safety and alerted client of potential hazards Show less



Gold Fountain II

• Yardley, PA

• Cashier

  • Jan 2006 - Feb 2017

  -Serve an average of 75 patrons in a busy, family-style restaurant -Serve an average of 75 patrons in a busy, family-style restaurant



Drexel University's Thomas R. Kline School of Law

• United States
• Education Administration Programs
• 100 - 200 Employee

• Front Desk

  • Sep 2009 - Mar 2012

  -Assisted law students with checking out and reserving materials -Assisted law students with library equipment -Assisted law students with checking out and reserving materials -Assisted law students with library equipment



NovaCare Rehabilitation

• Fairmount and Bala Cynwyd, PA

• Patient Service Specialist

  • Mar 2011 - Sep 2011

  - Provided administrative support to two centers at different times - Greeted patients, assisted with ambulation and ensured they were set up for physical therapy - Observed patients and made sure they performed exercises correctly - Assisted therapists with interpretation of physicians prescriptions - Created weekly reports and improved the structure of past reports - Provided administrative support to two centers at different times - Greeted patients, assisted with ambulation and ensured they were set up for physical therapy - Observed patients and made sure they performed exercises correctly - Assisted therapists with interpretation of physicians prescriptions - Created weekly reports and improved the structure of past reports