Manager - Harmony Equine Center

• Jul 2022 - Present

Store Manager

• Dec 2020 - Jul 2022

Store Manager

• Sep 2015 - Dec 2020

Manage immediate staff of 20+; customer service, sales, cash/register handling, reviews/evaluations, merchandising of store, ad management, scheduling, vendor correspondence, special orders, maintain operational standards, and many other tasks as the business needs require. Coordinate both internal and external customer experience events. Regularly train new store managers and assistant managers both in and out of current district. Regularly assist the District Manager in their absence. Manage immediate staff of 20+; customer service, sales, cash/register handling, reviews/evaluations, merchandising of store, ad management, scheduling, vendor correspondence, special orders, maintain operational standards, and many other tasks as the business needs require. Coordinate both internal and external customer experience events. Regularly train new store managers and assistant managers both in and out of current district. Regularly assist the District Manager in their absence.

General Sales Manager

• Oct 2014 - Jul 2015

Manage immediate staff of 30+; requests product, stock departments, customer service, sales, cash/register handling, reviews/evaluations, merchandising of departments, ad management, scheduling, vendor correspondence, many other tasks both merchandising and operational. Manage immediate staff of 30+; requests product, stock departments, customer service, sales, cash/register handling, reviews/evaluations, merchandising of departments, ad management, scheduling, vendor correspondence, many other tasks both merchandising and operational.

First Assistant Manager

• Oct 2012 - Oct 2014

Manage a team of 10+ employees; monitor sales; customer service; firearm paperwork; interview and processing candidates; inventory; truck receiving and shipping; and multiple office task including transfer management, minor payroll, staff evaluations and ad management. Manage a team of 10+ employees; monitor sales; customer service; firearm paperwork; interview and processing candidates; inventory; truck receiving and shipping; and multiple office task including transfer management, minor payroll, staff evaluations and ad management.

Summer Intern/Fisheries Technician

• May 2012 - Oct 2012

Fisheries/Biology Intern: Phone and Field Sales; Pond quality inspection and treatment; Stocking Fish; Transporting Live Fish; Some maintenance; Office work included sales proposals,marketing, scheduling appointments, maintaining client portfolios, client follow-up, cold call sales, and general errands. Fisheries/Biology Intern: Phone and Field Sales; Pond quality inspection and treatment; Stocking Fish; Transporting Live Fish; Some maintenance; Office work included sales proposals,marketing, scheduling appointments, maintaining client portfolios, client follow-up, cold call sales, and general errands.