Experience

United Way of Greater Cleveland

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Senior Associate Director, Leadership Giving

  • May 2019 - Present

  I develop and maintain on-going relationships with prospects and donors in our Humanitarian, Philanthropist, and Red Feather Giving Societies. I manage a portfolio of current and prospective donors and work to continually identify, qualify, cultivate, solicit and steward current and new constituents for operating, endowment, program/project, campaign and planned gifts. I have redefined and manage all of the Giving Societies of United Way of Greater Cleveland to include donors that meet the current designated minimal philanthropic level range of $1,000+, $10,000+, and $50,000+. I also work closely with volunteers who are leaders in the Cleveland community to assist in increasing donations from current donors as well as following through with prospects that are given.

• Associate Director, Special Gifts and Giving Societies

  • Feb 2017 - May 2019

  I develop and maintain on-going relationships with prospects and donors in our Humanitarian and Philanthropist Giving Societies. I manage a portfolio of current and prospective donors and work to continually identify, qualify, cultivate, solicit and steward current and new constituents for operating, endowment, program/project, campaign and planned gifts. I have redefined and manage all of the Giving Societies of United Way of Greater Cleveland to include donors that meet the current designated minimal philanthropic level range of $1,000+, $10,000+, and $50,000+.

• Relationship Manager

  • Jul 2015 - Jan 2017

  I utilized and practiced skilled sales and relationship management techniques such as Consultative Selling, to explore and listen to the needs of stakeholders, and used this information to solicit donors. I solicited individual and corporate financial support when required and appropriate, while managing a campaign-reporting mechanism to maintain and monitor progress of assigned relationships. Consistently reported progress/accomplishments and modify strategies to accomplish goals and objectives as appropriate.

• Campaign Associate

  • Aug 2012 - Jun 2015

  I assisted in developing strategies and tactics necessary to meet the objectives of the area's work plan. I did so by re-securing and expanding the base of donors, developing new giving accounts, and helping develop strategies for various segments of contributors. I staffed, recruited and trained volunteers as well as organized staff meetings. I was an intricate part of the hiring process for 2013 and 2014 Loaned Executive program by securing sponsorship dollars for the program and executing the training.



Cleveland Guardians

• United States
• Spectator Sports
• 700 & Above Employee

• Fan Services Team Member

  • Aug 2010 - Nov 2015

  Served as a liaison to fans and season ticket holders by providing excellent customer service and creating lasting memories. Attentively listened to all inquiries that were received with equal importance to find a solution when needed. Addressed complaints as they arose by finding positive resolutions. Served as a liaison to fans and season ticket holders by providing excellent customer service and creating lasting memories. Attentively listened to all inquiries that were received with equal importance to find a solution when needed. Addressed complaints as they arose by finding positive resolutions.



Malley's Chocolates

• Retail
• 1 - 100 Employee

• Assistant Manager

  • May 2000 - Aug 2012

  Supervised and trained employees professionally and delegated responsibilities to ensure successful store operation. I built ongoing relationships with customers to enhance quality service, while marketing and promoting our products and services to our customers. Supervised and trained employees professionally and delegated responsibilities to ensure successful store operation. I built ongoing relationships with customers to enhance quality service, while marketing and promoting our products and services to our customers.



United Way of Greater Cleveland

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Loaned Executive

  • Aug 2009 - Nov 2009



Greater Cleveland Sports Commission

• United States
• Spectator Sports
• 1 - 100 Employee

• Communication Intern

  • Sep 2008 - Apr 2009