Experience

CerpassRx

• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Director

  • Aug 2021 - Present

  Manage IT projects utilizing Jira. Research and architect solutions for IT, including Salesforce, MS Sql, and Websites.



Infosys BPM

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Lead Technical Architect

  • Jan 2019 - Aug 2021

  United States Lead architect and Delivery role for Sale Planning and Analysis application for the Verizon Account. This application gathers data from many sources, scrubs for business and compensation rules, and delivers data to users via an internal website and processed file data. • Develop solutions to meet large and small scale requirements for sales reporting and sales compensation systems. • Develop and implement efficiency improvements as well as determine process and solution… Show more Lead architect and Delivery role for Sale Planning and Analysis application for the Verizon Account. This application gathers data from many sources, scrubs for business and compensation rules, and delivers data to users via an internal website and processed file data. • Develop solutions to meet large and small scale requirements for sales reporting and sales compensation systems. • Develop and implement efficiency improvements as well as determine process and solution improvements. • Write MS SQL to meet requirements and perform data analysis. • Direct other team members on development tasks both onshore and offshore. • Provide UAT, defect, and Application Support as well as system processing documentation. • Provide for Project Management activities, review of requirements, design documentation as well as providing LOEs and performing some capacity planning for the team. • Report key deliverable status to management. • Subject Matter Expert on Verizon Wireline ordering, provisioning, sales reporting, and compensation systems. Soft Skills Problem solving, creative thinking, excellent communication skills, producing results under high pressure, working well with team members, fast learner of new technologies, good time management and organizational skills. Technical Skills Languages MS SQL, Cold Fusion, HTML, JavaScript Databases MS SQL Server, Oracle, Teradata Tools SQL Server Management Studio, RDC, Beyond Compare, WIN SGP, Google Suite, MS Office Suite, JIRA, Confluence, Visio, Erwin, Clarity, GITlab, Slack, Jabber Show less



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Information Technology Manager

  • Feb 1994 - Dec 2018

  Managed a team for large scale and small applications to support sales reporting and compensation systems for Verizon Business organization. This included full life cycle activities from requirements inception through to Development, Testing and final Delivery. Worked with many other systems to obtain data and deliver solutions, as well as deliver data to other systems and warehouses. • Assigned development tasks to the team, as well as performed some development using MS SQL and Cold… Show more Managed a team for large scale and small applications to support sales reporting and compensation systems for Verizon Business organization. This included full life cycle activities from requirements inception through to Development, Testing and final Delivery. Worked with many other systems to obtain data and deliver solutions, as well as deliver data to other systems and warehouses. • Assigned development tasks to the team, as well as performed some development using MS SQL and Cold fusion personally. Coached and developed technical team members across geographic locations. • Delivered Design documents, ensured that targets are properly set for scheduling, worked with clients for review of requirements and issues. Utilized agile methodologies where applicable in project management. Performed resource capacity planning. • Developed process improvements both technical and business related for automation of activities. Performed data analysis as requested. • Provided user training, documentation, and support to the business client. • Ensured the administration of servers and company compliance initiatives are met. • Reported on project status as well as completed presentations for project sponsors and leadership. • Extensive knowledge of Verizon products, ordering systems, provisioning systems, reporting and compensation systems. • Awarded Year end Recognition by VP of IT 2016 , President’s Club 2001 Other roles included: Provided SME support related to Ordering, Tracking and Reporting. Provided consulting to business partners to assist in requirements gathering and determine feasibility of solutions. • Performed research and analysis using MS SQL, Teradata, and Oracle databases by writing and executing queries and analyzing results to assist in decision making process. • Provided IT PM and Scrum master duties for large scale projects to ensure successful delivery • Obtained IC Agile Certified Professional Certification in 2017 Show less



TCS - Time Customer Service, Inc.

• United States
• Book and Periodical Publishing
• 100 - 200 Employee

• Computer Programmer

  • Apr 1988 - Sep 1992

  Tampa, Florida, United States