Monica Dumet
Customer Service Specialist at Patron Cyber Security- Claim this Profile
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Bio
Experience
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Patron Cyber Security
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Service Specialist
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Feb 2021 - Present
Customer support business account executuve. Work with Cyber Security team to evakuate reporting as well as handle the needs of clients. Customer support business account executuve. Work with Cyber Security team to evakuate reporting as well as handle the needs of clients.
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Sales Specialist
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Feb 2015 - Present
Worked with the MSP team to ensure clients met their goals. Marketed the website to gain more clients based on social media, meetings, attended trade shows to gain new clients. Worked with the MSP team to ensure clients met their goals. Marketed the website to gain more clients based on social media, meetings, attended trade shows to gain new clients.
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Customer Service Specialist
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Feb 2010 - Apr 2015
Worked with eye care patients to ensure they were satisfied and communicated with Spanish speaking client base. Used medical terms and cxontacted insurance companies as well as billing. Worked with eye care patients to ensure they were satisfied and communicated with Spanish speaking client base. Used medical terms and cxontacted insurance companies as well as billing.
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Education
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Baruch College
Bachelor's degree, Business Administration and Management, General