Experience

GBS Enterprises

• United States
• 1 - 100 Employee

• Customer Service Representative

  • Dec 2015 - Present



Valvoline Instant Oil Change

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Customer Service Advisor

  • Jul 2014 - Present



AMR Transportaion

• United States
• Truck Transportation

• customer service representive

  • Jan 2014 - Jul 2014



VIP Care Pavilion

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Patient Care Technician

  • Sep 2013 - Jan 2014

  Caring for Alzheimer patients. Caring for Alzheimer patients.



Interface

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• Schedule Coordinator

  • May 2013 - Sep 2013

  • Daily making high-volume outbound calls to prospects in call center environment • Job duties consists of scheduling appointments for prospects to meet with talent marketing team. • Further, provide translation assistance in Spanish during meetings where a prospect doesn’t speak English. • Daily making high-volume outbound calls to prospects in call center environment • Job duties consists of scheduling appointments for prospects to meet with talent marketing team. • Further, provide translation assistance in Spanish during meetings where a prospect doesn’t speak English.



McDonald's Corporation

• Food and Beverage Services
• 1 - 100 Employee

• Crew

  • Jul 2010 - Jul 2013

  • Greeting guests and answered any questions they had. • Operated Cash Register, which involved cash handling and processing credit card payments for patrons of restaurant. • Opened and closed stores• Also prepared food, kept space clean & sanitized, as well as stocked new items. • Greeting guests and answered any questions they had. • Operated Cash Register, which involved cash handling and processing credit card payments for patrons of restaurant. • Opened and closed stores• Also prepared food, kept space clean & sanitized, as well as stocked new items.



Consumer Service America

• United States
• Education Administration Programs

• Customer Service Representative

  • Jul 2012 - May 2013

  • Provided quality customer service, assisting clients with booking travel dates. • Served as one of three team members responsible for verification of all client information. • Scheduled and provided training to verifiers regarding system changes & updates. • Also orientation for new verification officers. • Reviewed paper work and made sure it matched what was in the computer. • Also extensive data-entry, entering information into the computer and discarding of old paperwork.