Monica Avila

Business Intelligence Coordinator at Nutribits
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Contact Information
us****@****om
(386) 825-5501
Location
Monterrey, Nuevo León, Mexico, MX
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency
  • Korean Elementary proficiency

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Credentials

  • Web and Mobile Design UI/UX
    Zero To Mastery Academy
    Feb, 2022
    - Nov, 2024

Experience

    • Mexico
    • Food and Beverage Services
    • 1 - 100 Employee
    • Business Intelligence Coordinator
      • Sep 2020 - Present

      - Lead and managed company-wide projects based in data-driven insights; merging end-user needs, client expectations and stakeholder's goals. - Designed and maintained dashboards for data visualization in both MS Excel and Power BI. - Communicated monthly KPI results with targeted accessibility from stakeholders to entry-level personnel.- Mentored new data analysts in training their data-base maintenance techniques.

    • Marketing and Sales Analyst
      • Feb 2019 - Sep 2020

      - Spotted trends and correlation between business actions and business performance on different customer segments; identifying user behaviours and needs.- Built solid client relationships which traslated into a $1M increased turnover through follow up projects- Collected, analyzed, and reported performance and sales results to identify opportunities to lower waste and increase InStock. - Managed on-going and ad-hoc analysis or data requests from business stakeholders.

    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • ESBO LATAM Intern
      • Dec 2016 - Jul 2018

      - Assisted in monitoring the department's key performance indicators. - Managed and facillitated virtual and on-site onboarding training for workers and employees. - Assisted in monitoring the department's key performance indicators. - Managed and facillitated virtual and on-site onboarding training for workers and employees.

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Operations Cast Member
      • May 2016 - Aug 2016

      - Provided and assured excellent guest service by anticipating and exceeding their needs in alignment with company culture and values.- Executed the logistic plan in everyday park activities. - Provided and assured excellent guest service by anticipating and exceeding their needs in alignment with company culture and values.- Executed the logistic plan in everyday park activities.

Education

  • Universidad Autónoma de Nuevo León
    Bachelor's degree, Industrial Engineering and Management
    2013 - 2018
  • Zero To Mastery Academy
    UX Designer, Industrial and Product Design
    -
  • Centro de Investigación y Desarrollo de la Educación Bilingüe (CIDEB)
    2011 - 2013

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