Experience

Precision Dialogue, an RRD company

• United States
• Advertising Services
• 1 - 100 Employee

• Logistics Specialist

  • Dec 2016 - Present

  - proactive problem solving, analytical, and decision making - complete work with strict deadlines - High customer focus with a demonstrated willingness to take extra steps to satisfy internal and external customer requirements - proactive problem solving, analytical, and decision making - complete work with strict deadlines - High customer focus with a demonstrated willingness to take extra steps to satisfy internal and external customer requirements



RR Donnelley

• United States
• Advertising Services
• 700 & Above Employee

• Senior Logistics Coordinator

  • Dec 2009 - Nov 2016

  -Service Performance Development (SPD) Coach -Direct communication with internal and external customers -Build relationships daily with customers for long term partnership -Manage accounts for customer satisfaction -Review customer needs and update all operating systems accordingly -Manually create shipments, assign carriers and dispatch shipments. -Create orders and schedule pickups -Communicate all emergencies, delays due to weather and carrier schedule changes to customers and supervisors. -Manage all orders created to ensure on time delivery to destination -Coordinate rush orders and order changes. -Coordinate returns between origin and interim transportation departments -Produce bills of lading and updated shipment status information -Resolve problems for customers, warehouses and carriers -Constant communication with dispatch team as well as carriers -Analyze errors for quick resolution -Communicate any and all changes to proper departments. Show less