Experience

Area Agency on Aging for Southwest Florida

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Human Resources Manager

  • Feb 2022 - Present

  United States

• Executive Administrative Assistant / HR Generalist

  • Aug 2020 - Feb 2022

  Fort Myers, Florida, United States



Lee Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Medicaid Service Coordinator

  • Jan 2017 - Aug 2020

  Fort Myers, Florida Area



Lee Health Central Business Ofc

• Billing Specialist

  • Jan 2015 - Jan 2017

  Cape Coral, Florida Gathered medicaid billing information by reviewing patient hospital records; checking for completeness. Ensured payments by verifying accuracy of medicaid coding. Billed medicaid carriers by inputting billing information to database; initiating electronic transmissions. Resolved, disputed claims by gathering, verifying, and providing additional information; following-up on claims. Resolves discrepancies by examining and evaluating data; selecting corrective steps. Adjusts patient… Show more Gathered medicaid billing information by reviewing patient hospital records; checking for completeness. Ensured payments by verifying accuracy of medicaid coding. Billed medicaid carriers by inputting billing information to database; initiating electronic transmissions. Resolved, disputed claims by gathering, verifying, and providing additional information; following-up on claims. Resolves discrepancies by examining and evaluating data; selecting corrective steps. Adjusts patient bills by reviewing remittance advice; consulting with the appropriate insurance carrier. Show less



Lee Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Business Services - HealthPark

  • May 2013 - Jan 2015

  Fort Myers, Florida Area Review all inpatient accounts registered from the emergency room and or outpatient procedures. Call and obtain inpatient authorization and out of country insurance data. If no coverage is secured, financials are obtained to verify if charity is warranted. Documentation submitted to Director of patient business services for final approval.



Lee Health Health Park Emergency

• Senior Team Lead

  • Jun 2006 - May 2013

  Fort Myers, Florida Area Oversee registration staff to ensure accurate collection of patient demographic and insurance data. Supervised the processes of pre-admissions and emergency department admissions, as directed by the Patient Access Supervisor. Demonstrated continued compliance with hospital, department, and unit standards, including but not limited to safety, quality management, environmental, confidentiality and patient care. Prioritization in maintaining effective work flows, while proving prompt… Show more Oversee registration staff to ensure accurate collection of patient demographic and insurance data. Supervised the processes of pre-admissions and emergency department admissions, as directed by the Patient Access Supervisor. Demonstrated continued compliance with hospital, department, and unit standards, including but not limited to safety, quality management, environmental, confidentiality and patient care. Prioritization in maintaining effective work flows, while proving prompt service, and excellence in customer satisfaction. Show less



Lee Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Central Insurance Verification

  • Jun 2004 - Jun 2006

  Cape Coral, Florida Account maintenance to include; verification of future scheduled procedures, insurance authorization and or payment for services from insurance co and or patient.

• Registration Specialist

  • Oct 2002 - May 2004

  Fort Myers, Florida Area Oversee Emergency Room registration staff. Maintain optimal registration workflows. Quality analysis of patient account: demographics and insurance verification to ensure maximum insurance reimbursement.



GULF COAST MEDICAL/HCA

• Quality Assurance Specialist

  • Jan 1999 - Jan 2002

  Fort Myers, Florida, United States