Monica Keo
Product Manager at Branch- Claim this Profile
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Bio
Experience
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Branch
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United States
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Financial Services
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100 - 200 Employee
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Product Manager
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Nov 2023 - Present
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Customer Success - B2B Specialist
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Mar 2020 - Nov 2023
Minneapolis, Minnesota, United States B2B communications, provide exceptional support and offer strategic guidance for customer retention and expansion. Collaborate cross-functionally with sales, product, and support teams to deliver a seamless customer experience. Champion customer needs and requirements within the organization, advocating for enhancements, new features, and improvements based on customer feedback.
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Operational Manager/Horticulturist
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Jun 2015 - Mar 2020
San Francisco Bay Area Freelance permaculture and urban agriculture consultant, green tech.
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Soul Flower Clothing and Gifts
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United States
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Retail Apparel and Fashion
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1 - 100 Employee
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Administrative Assistant
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Mar 2014 - Jun 2015
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Server
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Sep 2011 - Jun 2015
Greater Minneapolis-St. Paul Area Bartender, Server and VIP server
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Charme Boutique
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United States
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Apparel & Fashion
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1 - 100 Employee
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Wardrobe Stylist and Executive Assistant
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2013 - 2014
Greater Minneapolis-St. Paul Area Social media specialist, visual merchandiser, fashion event planning, stylist and sales associate
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CODE 42 SOFTWARE (HOLDINGS) LIMITED
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United Kingdom
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Software Development
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Executive Administrative Assistant
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Jun 2007 - Sep 2012
Greater Minneapolis-St. Paul Area
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Education
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University of Minnesota
Plant Sciences