Monica Gunderson

Talent Management Senior Associate at PMG
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Contact Information
us****@****om
(386) 825-5501
Location
Fort Worth, Texas, United States, US

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Credentials

  • Decision-Making Strategies
    LinkedIn
    Sep, 2022
    - Nov, 2024
  • An Introduction to the National Incident Management System
    FEMA
  • Basic Incident Command System for Initial Response
    FEMA
  • Introduction to Incident Command System
    FEMA
  • National Response Framework, An Introduction
    FEMA

Experience

  • PMG
    • United States
    • Advertising Services
    • 400 - 500 Employee
    • Talent Management Senior Associate
      • Oct 2022 - Present

    • Talent Management Associate
      • Apr 2022 - Oct 2022

      A global independent digital company using strategy, creative, media, and insights to deliver Digital Made For Humans.

    • People Operations Coordinator
      • Jul 2021 - Mar 2022

  • Sewell Automotive Companies
    • United States
    • Retail Motor Vehicles
    • 700 & Above Employee
    • Customer Experience Associate
      • Feb 2021 - Jul 2021

      • Serve as the first touchpoint of communication with customers to deliver exceptional service • Facilitate the customer experience to increase customer satisfaction and build brand loyalty • Coordinate communications among customers and their respective sales and service associates • Utilize technological skillset working with various platforms to critically problem solve in a fast-paced work environment. • Serve as the first touchpoint of communication with customers to deliver exceptional service • Facilitate the customer experience to increase customer satisfaction and build brand loyalty • Coordinate communications among customers and their respective sales and service associates • Utilize technological skillset working with various platforms to critically problem solve in a fast-paced work environment.

  • Athleta
    • United States
    • Apparel & Fashion
    • 700 & Above Employee
    • Sales Associate
      • Nov 2019 - Jan 2020

      • Ensured each customer was met with friendly and individualized greeting. • Multi-tasked in assisting customers, making their shopping experience unique and personable while maintaining the organization and high-level appearance of the product line. • Ensured each customer was met with friendly and individualized greeting. • Multi-tasked in assisting customers, making their shopping experience unique and personable while maintaining the organization and high-level appearance of the product line.

  • Pine Cove
    • United States
    • Religious Institutions
    • 200 - 300 Employee
    • Camp Counselor
      • May 2017 - Aug 2018

      • Served as head counselor of the cabin and supervised 8 high school girls weekly. • Oversaw and led activities, responsible for safety and wellness, responded to emotional needs of campers throughout the week. • Participated in work crew service supporting meals for 350 people • Served as head counselor of the cabin and supervised 8 high school girls weekly. • Oversaw and led activities, responsible for safety and wellness, responded to emotional needs of campers throughout the week. • Participated in work crew service supporting meals for 350 people

Education

  • Texas A&M University
    Bachelor of Science - BS, Public Health, Minor in Psychology
    2016 - 2020
  • Università degli Studi di Modena e Reggio Emilia
    University Studies Abroad Consortium, Controversial Issues in Public Health
    2019 - 2019
  • Paschal High School
    High School Diploma
    2012 - 2016

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