Experience

Chillisoft Solution Services Pty (Ltd)

• South Africa
• IT Services and IT Consulting
• 1 - 100 Employee

• System Administrator

  • Oct 2016 - Present

  Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. Technical research and development to continually improve infrastructure. Ensure that the hardware, operating systems, software systems, and related procedures adhere to organizational values, Windows systems, Microsoft office products (Azure, office 365, SharePoint, CRM), Domain hosting and management, Dell SonicWALL firewall, Internet connectivity (ADSL and Fibre), Access control, Cloud hosted services, Virtual servers both local and hosted, Repository hosting and management, Telephone and communication systems. Show less



Business Connexion - CEB MAINTENANCE Africa (Pty) Ltd

• Customer Engineer

  • Feb 2016 - Oct 2016

  Installing, configuring & maintaining Servers, Point of Sale (POS) systems & components such as CPUs, Touch Screens, Pin Pads, Scales, Cash Drawers, Pole Displays, barcode scanners, slip & sticker printers as well as back office systems & components. Minimizing assigned equipment downtime to optimize system performance. Carrying out maintenance, on all equipment assigned, timeously. Asset management ensuring that stock that is issued to me is delivered & installed to the relevant stores, adhering to all stock related processes. Performing necessary activities to keep diagnostics, tools and service aids in a ready condition. Ensure that customer Service Level Agreements (SLA) are completed up to store standards. Executing desktop rollouts and refreshes. Conducting basic repairs on faulty equipment when necessary, purchasing required components with the assigned allowance. Ensuring that these repairs are conducted as per relevant processes. Serving as a field technician & performing duties instructed by the project manager. Show less



Ezemvelo KZN Wildlife

• Environmental Services
• 400 - 500 Employee

• IT Support Technician

  • Apr 2015 - Jan 2016

  Installing, configuring & upgrading operating systems & application software, using standard business & administrative packages. Setting up of user accounts, user rights & adding users to the organizations domain. Assembling & configuring, computers, monitors, network infrastructure & peripherals such as printers, scanners & related hardware. Troubleshooting problems with computer systems, including hardware and software, e-mail, network & peripheral equipment problems, making repairs & corrections where required. 1st & 2nd line support, acting as a technical resource helping users to resolve problems with equipment or data locally & remote assistance. Responding to a centralized help desk to facilitate exchange of information & advice. Field technician assisting with technical problems at game reserves & other stakeholders of the organization. Implementing solutions & contacting outsourced service providers as required. Assisting users with standard business & administrative software. Assisting with planning, design, research and acquisition of new or upgraded hardware & software systems. Maintaining current knowledge of hardware, software and network technology. Exposure to Active Directory, configuring VPN addresses on user machines, tablets & phones. SAP installation, configuration & testing. Experience in languages such as SQL, VB.Net, Java, CSS, HTML5 & HTML. Assisting in updating the organizations intranet site using content management software (CMS). Show less



WRDM 107 Emergencies Operational Centre

• Dispatcher

  • Jan 2013 - Jul 2013

  Data Capturing using Call Logging Software, receive and converting all emergency calls through the correct channels, radio communication with public safety officials using the eNatis program for vehicle inquiry for officials, dispatching standby officials for after hours service complaints, report to the relevant stakeholders to execute the duties of the post, perform related duties instructed by supervisor. Data Capturing using Call Logging Software, receive and converting all emergency calls through the correct channels, radio communication with public safety officials using the eNatis program for vehicle inquiry for officials, dispatching standby officials for after hours service complaints, report to the relevant stakeholders to execute the duties of the post, perform related duties instructed by supervisor.