Experience

Investment Corporation of Dubai

• United Arab Emirates
• Investment Management
• 1 - 100 Employee

• Executive Assistant to COO

  • Oct 2016 - Present

  Role & Responsibilities: Leader, flexibility focus: Represent COO's office, presentable and well groomed. Support COO through administrative work, adhering to strict confidentiality. Responsible for communication with all departments, on behalf of COO. Meet project deadlines within the time-frame. Responsiveness: Discreet, professional and able to present a positive image of the COO office. Manager, no boundaries to common sense, make no assumptions, plan and direct day-to-day routine. Communication skills: Expert, service minded, listen well, brevity, persuasive with diplomatic skills. Project courteous manner while interacting with senior management team, internal staff, external guests, vendors etc. Communicate independently with subsidiary companies and follow up on meetings, and other shareholding documentation. Document management and coordinating signatures etc. Consistency in effectiveness: Consistent flow of good ideas, ability to work on a team matched work habits, relationship-oriented partnering. Follow strong work ethics. Punctual and comply to ICD set standards and instructions. Complete job task within the time-frame with minimal supervision. Support specialist: Concentrate on execution and delivery, provide a safety net, see the next step, precision in details, flawless execution. Identify new methods and generating improvement by reorganizing and systematic management of filing system, create and maintain tracker to retrieve required information, up-to-date record keeping. Technology savy: Stay up-to-date on all software, store, process, protect and retrieve information.



Majid Al Futtaim

• United Arab Emirates
• Retail
• 700 & Above Employee

• Office Manager to CEO

  • Aug 2014 - Present

  Knowledge and Expertise: - Proven in-depth experience of supporting and managing senior ‘C’ Level executives and corporate office in a pressurized environment. - Experience of organizing meetings, involving international corporates, and high level business partners. Work duties: - Calendar and email management for CEO’s office. - CEO office correspondence. - Travel schedule management. - Record retention data management. - Boardroom / Conference room management. - CEO office projects co-ordination. - Brand / Delegate visit to CEO office. - Office procurement for pantry and office supplies. Competencies: Role Specific - Recognize, prioritize and deal with important, and sensitive information with discreetness and tact. - Possess judgement on issues of significance when dealing with corporate and officials at senior level. - Establish, maintain and review systems to ensure that all important issues are dealt in CEO’s absence. - Plan tasks to ensure background briefing and information to support CEO’s work program. - Advanced computer skills with knowledge and experience of a range of software and the ability to produce high quality documents. - Effective team player and ability to work on own initiative with minimal supervision or direction. Competencies: Organizational - Appreciation and adherence to corporate policies and structure. - Credibility and integrity within senior management team and key stakeholders. - Create an environment of trust, fairness and openness. - Ability to lead and motivate others. Achievements: - NEO Champion for Travel and Expense Management System. - Organized orphanage event during Ramadan 2015 & 2016. - Organized blood donation campaign, fire drill 2015 & 2016. - Organized internal events: UAE National Day, monthly birthdays, and celebrations. - Awarded Employee of the month – August 2015 for LEAD core competency. - Business Etiquettes role play for Human Capital 2016. - Recognized for expert office management system.



Wesley International in JAFZA

• Executive Assistant to Sr. Management

  • Jul 2012 - May 2014

  Provide high level business support and secretarial administrative assistance to Sr. Management in managing busy office structure. - Responsible for daily operations and coordination of business planning and administrative support activities for Chairman, Global CEO and Senior Management Team ensuring timely flow of information to accomplish set objectives. - Dairy and email management. Provide bridge for smooth communication and coordination between internal departments, demonstrating leadership to maintain credibility, trust and support with senior management. - Gatekeeper and liaison for internal and external contacts. - Responsible for organizing, coordinating follow-up system, electronic record keeping. - Business travel arrangements and proactive to coordinate pre-planning trips, including arranging flights, visa’s, accommodation, agendas, necessary contacts, marketing materials etc. - Daily adhoc duties include: office staff, reception, driver management, maintain pantry and supplies at par, expense claims, petty cash etc.



Fairmont Hotels & Resorts

• United Arab Emirates
• Hospitality
• 700 & Above Employee

• EA to Vice President - Design and Construction / Interior Design

  • Jan 2007 - Feb 2012

  Serve as primary contact to VP and provide high level administrative support with professionalism and confidentiality. Key points:  Pre-opening corporate team member.  Possess excellent organizational skills and ability to liaise effectively and coherently at all levels.  Capacity to deliver in a fast paced and challenging environment.  IT savvy with extensive usage of Microsoft office and outlook software. Essential Functions:  Extensive diary management  Multifaceted travel arrangements.  Email management.  Co-ordinate meetings and conference calls at senior level.  Develop and maintain excellent working relationship with the management team.  Undertake adhoc duties and manage projects right from the conceptual to handover stage.  Process expense reports and invoices reflecting proper adherence to codes.  Pre-check the submittals before forwarding them for VP’s approval.  Prepare monthly active project progress report, technical service agreements, design briefs, preliminary area summaries, flow charts etc.  Handle and access multiple project plans, Auto CAD drawings, ftp sites from various contractors and consultants.  Self correspondence with corporate entities on behalf of VP and management team.  Attend meetings, update minutes and handle distribution.  Lead and manage administrative support staff within the regional office.  Research, analyze and present data for reports and other materials and expedite work flow.  Organize, index and maintain references and follow-up files with updated and accurate information.  Administer and update huge contact statistics and follow electro card reader system.  Administer immaculate filing system - store, retrieve and integrate information for dissemination.  Oversee the executive office employees, ensuring office functions in an efficient and timely manner in line with the policies and procedures laid by the company.



Fairmont Hotel, Dubai

• EA to Executive Director Engineering

  • Jan 2002 - Jan 2007

  Provide complete administrative support to Engineering department with staff count of over 45 employees. Essential Functions:  Maintain complete knowledge of and comply with organizational and departmental protocol.  Provide administrative support to the Department Head, EXCOM and GM in absence of Executive Assistant.  Proactively screen calls, microsoft outlook correspondence, faxes, voicemail.  Manage calendar efficiently to optimize utilization of Director’s time.  Record meeting minutes and activities.  Handle calls promptly as priority and ensure cluster cover.  Provide office administration: telephone bills, medical claims, staff relocation assistance, time-sheet, expense report, purchase orders, contract renewals.  Handle electronic record keeping system & project filing.  Ensure provision and maintain par stock of office materials & engineering equipments.  Responsible for arranging department celebrations.



Le Meridien Hotel

• Hospitality
• 1 - 100 Employee

• Assistant to Head of Departments

  • May 2001 - Dec 2002

  Essential Functions:  Comply with the standard operating procedures of the company and provide general office administrative support to a pool of HOD’s. Essential Functions:  Comply with the standard operating procedures of the company and provide general office administrative support to a pool of HOD’s.