Mona Philpott
interviewer/researcher at Market Metrix- Claim this Profile
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Bio
Experience
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interviewer/researcher
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Market Metrix
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United States
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Hospitality
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1 - 100 Employee
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Research/JetBlue Exit Interviews
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Jun 2002 - Oct 2009
I began my interviewing career 8 years ago (while pursuing my Masters Degree). I interviewed guests at the W Hotel; New York Hotel and Towers and the Royal Hawaiian. Things changed; and I was head person on a pilot program (JetBlue exit interviews). I now work on the JetBlue interviews when the list of people comes in. I began my interviewing career 8 years ago (while pursuing my Masters Degree). I interviewed guests at the W Hotel; New York Hotel and Towers and the Royal Hawaiian. Things changed; and I was head person on a pilot program (JetBlue exit interviews). I now work on the JetBlue interviews when the list of people comes in.
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Viacom
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United States
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Entertainment
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700 & Above Employee
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Telemarketing Representative (TMR)
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1989 - Mar 1994
Goals achieved: Provided superior cable TV service to a Bay Area base of 200.000 customers (not all in one day, however,) I was invited to the nearby LucasFilm faciity because they called and i found a piece of footage they needed from a cable channel. (Much research was involved on my part; I got a tour and a T shirt. It was well worth it. Goals achieved: Provided superior cable TV service to a Bay Area base of 200.000 customers (not all in one day, however,) I was invited to the nearby LucasFilm faciity because they called and i found a piece of footage they needed from a cable channel. (Much research was involved on my part; I got a tour and a T shirt. It was well worth it.
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Education
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Dominican University of California
BA, English Literature