Mona Nijem

Front Desk Manager at City Centre Rotana Doha
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Doha, Qatar, QA
Languages
  • English Full professional proficiency
  • Arabic Native or bilingual proficiency
  • Japanese Elementary proficiency
  • Tagalog Elementary proficiency
Skills

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Experience

  • City Centre Rotana Doha
    • Qatar
    • Hospitality
    • 100 - 200 Employee
    • Front Desk Manager
      • May 2022 - Present

  • Abdoun Palm
    • Amman, Jordan
    • CEO Office Manager
      • Jul 2022 - Apr 2023

  • Fairmont Amman
    • Jordan
    • Hospitality
    • 100 - 200 Employee
    • Rooms Controller
      • Jan 2021 - Jun 2022

      Coordinating with All Departments ( Housekeeping, Reservations, Finance, Sales).Handling Rooms Allocation and guests preferences.Handling Hotel Groups.Supervising.Team Performance Tracking/ and motivating.Handling Guests complains.Providing Training to New joiners and Trainees.

    • Senior Front Desk Agent/ Departmental Trainer
      • Apr 2019 - Dec 2020

      Check-in/ Check- out.Welcoming guests.Handling Complains.Attending to guests requests and needs.billing.Answering guests Emails.Proving Training to employees/trainees.Team Leading

  • HOTELS LTD
    • Barbados
    • Hospitality
    • 1 - 100 Employee
    • Front Desk Agent
      • Jan 2017 - Apr 2019

      Check-in/ Check- out.Welcoming guests.Handling Complains.Attending to guests requests and needs.billing.Answering guests Emails.

    • On job departmental trainer
      • Jul 2017 - Jul 2017

    • Recreation receptionist
      • Feb 2016 - Jul 2017

  • Le maridien hotel
    • Amman Governorate, Jordan
    • Hostess
      • Dec 2015 - Feb 2016

  • Crystel call
    • Amman Governorate, Jordan
    • Call Center Agent
      • Sep 2015 - Nov 2015

  • Shake and bake restaurant
    • Balqa Governorate, Jordan
    • Cashier
      • May 2012 - Aug 2015

      worked as a cashier, secondary chef, and covered for a waiter. worked as a cashier, secondary chef, and covered for a waiter.

Education

  • The University Of Jordan
  • the university of jordan
    Diploma, Tourism and airport management
    2014 - 2015

Community

You need to have a working account to view this content. Click here to join now