Account Manager

• Mar 2023 - Present

Business Development Executive

• Aug 2022 - Feb 2023

▪ Opening new leads in different market segments. ▪ Communicating via phone and emails with prospects. ▪ Identifying and building business opportunities by identifying prospects and evaluating their position in the market. ▪ Identifying new business opportunities, including new markets, growth areas, trends, customers, and products. ▪ Presenting, promoting and selling our exhibition using solid arguments to existing and prospective customers. ▪ Establishing, developing and… Show more ▪ Opening new leads in different market segments. ▪ Communicating via phone and emails with prospects. ▪ Identifying and building business opportunities by identifying prospects and evaluating their position in the market. ▪ Identifying new business opportunities, including new markets, growth areas, trends, customers, and products. ▪ Presenting, promoting and selling our exhibition using solid arguments to existing and prospective customers. ▪ Establishing, developing and maintaining positive business and customer relationships. ▪ Reaching out to customer leads through cold calling. ▪ Expediting the resolution of customer problems and complaints to maximize satisfaction. ▪ Achieving agreed upon sales targets and KPIs. ▪ Maintaining relationships with clients by providing support, information, and guidance, researching and recommending new opportunities.

Marketing Manager

• Jun 2022 - Present

▪ Develop strategies and tactics to get the word out about the company. ▪ Deploy successful marketing campaigns and own their implementation from ideation to execution. ▪ Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis. ▪ Produce valuable and engaging content for social media platforms. ▪ Prepare… Show more ▪ Develop strategies and tactics to get the word out about the company. ▪ Deploy successful marketing campaigns and own their implementation from ideation to execution. ▪ Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis. ▪ Produce valuable and engaging content for social media platforms. ▪ Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely. ▪ Oversee and approve marketing material, from website banners to hard copy brochures and case studies. ▪ Measure and report on the performance of marketing campaigns, gain insight and assess against goals. ▪ Analyze consumer behavior and adjust email and advertising campaigns accordingly. Show less ▪ Develop strategies and tactics to get the word out about the company. ▪ Deploy successful marketing campaigns and own their implementation from ideation to execution. ▪ Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis. ▪ Produce valuable and engaging content for social media platforms. ▪ Prepare… Show more ▪ Develop strategies and tactics to get the word out about the company. ▪ Deploy successful marketing campaigns and own their implementation from ideation to execution. ▪ Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis. ▪ Produce valuable and engaging content for social media platforms. ▪ Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely. ▪ Oversee and approve marketing material, from website banners to hard copy brochures and case studies. ▪ Measure and report on the performance of marketing campaigns, gain insight and assess against goals. ▪ Analyze consumer behavior and adjust email and advertising campaigns accordingly. Show less

Social Media Marketing Specialist

• May 2023 - Aug 2023

Social Media Manager

• Mar 2020 - Nov 2022

Protocol & Guest Services Coordinator

• Aug 2021 - Apr 2022

▪ Ensuring all procedures and operational plans are at their latest update. ▪ Ensuring that the teams are operating as per their responsibilities and supporting in the development of specific trainings for operators and volunteers. ▪ Leading multiple teams of Operators and Volunteers assigned to each Info Point. ▪ Overseeing daily transactions on RIAB system for rented equipment & managing credit card receipts. ▪ Giving staff briefings/debriefings and completing all opening/closing… Show more ▪ Ensuring all procedures and operational plans are at their latest update. ▪ Ensuring that the teams are operating as per their responsibilities and supporting in the development of specific trainings for operators and volunteers. ▪ Leading multiple teams of Operators and Volunteers assigned to each Info Point. ▪ Overseeing daily transactions on RIAB system for rented equipment & managing credit card receipts. ▪ Giving staff briefings/debriefings and completing all opening/closing checklists. ▪ Using Dubai Police Lost & Found on a daily basis to ensure all items are registered. ▪ Registering visitors feedback and complaints through Expo CRM system. ▪ Managing the day-to-day activities of the team. ▪ Training the Inspectors & Hospitality teams with their responsibilities and new systems implemented. ▪ Delegating tasks to team members. ▪ Empowering team members with skills to improve their confidence, product knowledge, and communication skills. ▪ Arranging monthly schedules and shifts to ensure full capacity of staff. ▪ Conducting monthly performance reviews to report to management. Show less ▪ Ensuring all procedures and operational plans are at their latest update. ▪ Ensuring that the teams are operating as per their responsibilities and supporting in the development of specific trainings for operators and volunteers. ▪ Leading multiple teams of Operators and Volunteers assigned to each Info Point. ▪ Overseeing daily transactions on RIAB system for rented equipment & managing credit card receipts. ▪ Giving staff briefings/debriefings and completing all opening/closing… Show more ▪ Ensuring all procedures and operational plans are at their latest update. ▪ Ensuring that the teams are operating as per their responsibilities and supporting in the development of specific trainings for operators and volunteers. ▪ Leading multiple teams of Operators and Volunteers assigned to each Info Point. ▪ Overseeing daily transactions on RIAB system for rented equipment & managing credit card receipts. ▪ Giving staff briefings/debriefings and completing all opening/closing checklists. ▪ Using Dubai Police Lost & Found on a daily basis to ensure all items are registered. ▪ Registering visitors feedback and complaints through Expo CRM system. ▪ Managing the day-to-day activities of the team. ▪ Training the Inspectors & Hospitality teams with their responsibilities and new systems implemented. ▪ Delegating tasks to team members. ▪ Empowering team members with skills to improve their confidence, product knowledge, and communication skills. ▪ Arranging monthly schedules and shifts to ensure full capacity of staff. ▪ Conducting monthly performance reviews to report to management. Show less

Operations Executive for Noon Food

• May 2021 - Aug 2021

▪ Development of strategies and procedures that increase efficiency. ▪ Oversight of day-to-day operations. ▪ Creation of sales or production goals in cooperation with other executives ▪ Cold-calling current restaurants owners for Noon Food project. ▪ Development of strategies and procedures that increase efficiency. ▪ Oversight of day-to-day operations. ▪ Creation of sales or production goals in cooperation with other executives ▪ Cold-calling current restaurants owners for Noon Food project.

Events & Business Development Executive

• Jan 2020 - Apr 2021

▪ Coordinating and organizing corporate virtual meetings and events ▪ Organize stand insulations and vendor setups at exhibitions. ▪ Coordinated the creation of brand giveaways, booking venues, sources, and recruiting of promoters for all our events. ▪ Logistics planning and implementation of domestic and cross border events and event registraon. ▪ Execung the development and delivery of a broad range of customer-facing marketing material including & tracking Purchase… Show more ▪ Coordinating and organizing corporate virtual meetings and events ▪ Organize stand insulations and vendor setups at exhibitions. ▪ Coordinated the creation of brand giveaways, booking venues, sources, and recruiting of promoters for all our events. ▪ Logistics planning and implementation of domestic and cross border events and event registraon. ▪ Execung the development and delivery of a broad range of customer-facing marketing material including & tracking Purchase Orders and quotations for approval by the clients using our ERPs. ▪ Identifying, qualifying, and securing business opportunities; coordinating business generation activites. ▪ Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs).

Telemarketing Operator

• Feb 2019 - Dec 2019

▪ Creating and maintaining a list/database of prospect clients; maintaining a database (Salesforce, CRM, Excel, etc.) of prospecve client informaon. ▪ Maintaining a pipeline of all sales administration using CRM software. ▪ Identify prospects by reading telephone and zip code directories and other prepared listings. ▪ Calls prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies. ▪ Influences customers to buy… Show more ▪ Creating and maintaining a list/database of prospect clients; maintaining a database (Salesforce, CRM, Excel, etc.) of prospecve client informaon. ▪ Maintaining a pipeline of all sales administration using CRM software. ▪ Identify prospects by reading telephone and zip code directories and other prepared listings. ▪ Calls prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies. ▪ Influences customers to buy services and merchandise by following a prepared sales talk to give service and product information and price quotations. ▪ Completes orders by recording names, addresses, and purchases; referring orders for filling.

Market Research Analyst

• Sep 2016 - Apr 2018

▪ Cold-calling business in Dubai to verify their business. ▪ Assisting with the application beta version and confirming the business's accurate locations. ▪ Researching, collecting and analyzing data from businesses for new applications in Dubai. ▪ Working on a new E-commerce project belonging to the Economic Department in Dubai. ▪ Cold-calling business in Dubai to verify their business. ▪ Assisting with the application beta version and confirming the business's accurate locations. ▪ Researching, collecting and analyzing data from businesses for new applications in Dubai. ▪ Working on a new E-commerce project belonging to the Economic Department in Dubai.