Experience

Arcadia School

• United Arab Emirates
• Education Administration Programs
• 1 - 100 Employee

• Admissions Officer

  • Jun 2023 - 7 months

  Dubai, United Arab Emirates



Hult International Business School

• United States
• Higher Education
• 700 & Above Employee

• Operations Coordinator

  • Sep 2021 - Nov 2022

  Dubai, United Arab Emirates Acted as a gatekeeper and supported Senior Leaders with incoming and outgoing mails, emails, and phone calls, accurate and timely correspondences, and handling other administrative duties. • Administrative and secretarial support to the Senior Leadership Teams - Time, Calendar & Diary Management, organized meetings, agendas, letters, correspondences, newsletters, reports, research, dictation & taking minutes, filing, booking meeting rooms, database & calendar updates… Show more Acted as a gatekeeper and supported Senior Leaders with incoming and outgoing mails, emails, and phone calls, accurate and timely correspondences, and handling other administrative duties. • Administrative and secretarial support to the Senior Leadership Teams - Time, Calendar & Diary Management, organized meetings, agendas, letters, correspondences, newsletters, reports, research, dictation & taking minutes, filing, booking meeting rooms, database & calendar updates, while maintaining confidentiality. • Led, developed & motivated a team, delegated duties, and monitored performance. Assisted HR with the hiring processes, arranged staff socials, company events and other operational support. • Supported the C-level Executives with scheduling travel, flights, hotel bookings, visas, transportation, and other logistics support. • First point of contact for managing guests, customers, maintenance, couriers, invoices, IT requirements, office upkeep, inventory, legalizations, attestations, office supplies & petty cash. • Maintained smooth communication between internal departments & senior management and good relationships with vendors and service providers. Show less



Freightcan Logistics India Pvt Ltd

• India
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Customer Service Manager

  • May 2016 - Mar 2020

  Mumbai, Maharashtra, India Managed and trained a team of customer service representatives and worked with sales managers to close accounts using the CRM system. Handled customer complaints, disputes and maintained a good relationship with shipping companies, airlines, clients, agents & stakeholders. Supervised customer service & telesales team and achieved 15% annual growth – 2017.



Bollywood

• India
• Movies, Videos, and Sound
• 700 & Above Employee

• Performing Artist

  • Apr 2013 - Mar 2016

  Mumbai, Maharashtra, India Choreographed, acted, danced, sang, and performed gymnastics & martial arts in various feature & short films, web series, soap operas, print and TV commercials.



Spencer Interiors & Contracting LLC

• United Arab Emirates
• Architecture and Planning
• 1 - 100 Employee

• Personal Assistant to Chief Executive

  • Apr 2011 - Jun 2012

  Dubai, United Arab Emirates Planned travel, hotel, visa and, administrative support to Board Members & the Executive Team. Scheduled meetings, prepared materials for meetings, events, arranged office parties and editorial support. Maintained employee database and filed reports with confidentiality. Organized job interviews and assisted department managers & HR team in hiring process. Coordinated orientation, conducted training sessions, planned & executed company events. Managed good… Show more Planned travel, hotel, visa and, administrative support to Board Members & the Executive Team. Scheduled meetings, prepared materials for meetings, events, arranged office parties and editorial support. Maintained employee database and filed reports with confidentiality. Organized job interviews and assisted department managers & HR team in hiring process. Coordinated orientation, conducted training sessions, planned & executed company events. Managed good relationships with staff, stakeholders, clients, vendors, and service providers & organized and coordinated office administration and procedures.Diary Management, travel, hotel, visa, and administrative support to the Executive Team. Managed multiple agendas, board meetings, calendar of appointments, reports, research, synthesizing information, presentations, and correspondences, while maintaining confidentiality. Coordinated orientation, conducted training sessions, and planned & executed company events. Led, developed & motivated a team, delegated duties, and monitored performance. Assisted HR with the hiring processes, company events, and administrative, functional, and operational support. Maintained; good relationships with staff, stakeholders, clients, vendors, and service providers & organized and coordinated office administration and procedures. Show less



CEVA Logistics

• France
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Pricing Supervisor/Customer Service Officer

  • May 2006 - Jul 2009

  Dubai, Dubai, United Arab Emirates Established a new department setting tariff & rate structures/procedures. Led RFQs for UAE & other regions in air, sea, land, cross-trade, import & export shipments. Supervised, trained, set targets, appraised & supported team members. Generated a 20% increase in revenue from GCC sectors – 2008. Awarded 'The employee of the month' for performance excellence – May 2008. Promoted from Customer Service Officer to Pricing Supervisor – February 2009.



RIVIERA SHIP SERVICE

• France
• Retail

• Executive Assistant Office Manager

  • Jan 2002 - Apr 2006

  Dubai, United Arab Emirates Diary management, logistics of meetings, travel requirements, executed company events, planned travel, hotel, visa, and various administrative tasks at a C-Suite level. Recruited, managed, and trained new employees, arranged onboarding sessions, and carried out day-today operations of the office. Being a point of contact for maintenance, courier, office supplies, equipment, and invoices while maintaining good relationships with vendors and service providers.… Show more Diary management, logistics of meetings, travel requirements, executed company events, planned travel, hotel, visa, and various administrative tasks at a C-Suite level. Recruited, managed, and trained new employees, arranged onboarding sessions, and carried out day-today operations of the office. Being a point of contact for maintenance, courier, office supplies, equipment, and invoices while maintaining good relationships with vendors and service providers. Implemented complete office supplies inventory system – August 2005. Show less



Leading Concepts

• United Arab Emirates
• Professional Training and Coaching
• 1 - 100 Employee

• Sales And Marketing Representative

  • Dec 1999 - Apr 2001

  Dubai, United Arab Emirates Spearheaded marketing campaigns; liaised with advertising agencies, media personnel & related organizations for marketing university programs and projects. Assisted delegates, international trainers, and students with various administrative support. Handled high-profile students/clients and contributed towards decreased turnover rates & increased profits by 15 % - June 2000.



Etisalat Yellow Pages

• United Arab Emirates
• Online Audio and Video Media
• 1 - 100 Employee

• Senior Sales Representative

  • May 1996 - Nov 1998

  Dubai, United Arab Emirates Built relationship with clients, reviewed their advertising profiles and artworks. Prepared periodical sales analysis reports and ensured targets were met. Awarded ‘Certificate of Excellence’ for outstanding performance - December 1996. Promoted from Telesales Executive to Senior Sales Representative – May 1998.