Mona Liza Sumaya
Social Media Manager at Pineapple | Virtual Assistant Agency- Claim this Profile
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Bio
Credentials
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Advanced Social Media Strategy Training and Certification
Virtual Assistant Training PhilippinesApr, 2022- Sep, 2024 -
Data Visualization: Best Practices
LinkedInSep, 2021- Sep, 2024 -
Data Visualization: Storytelling
LinkedInSep, 2021- Sep, 2024 -
20 Rules for Visual Communication
LinkedInAug, 2021- Sep, 2024 -
Improving Your Thinking
LinkedInAug, 2021- Sep, 2024 -
Smart Thinking: Overcoming Complexity
LinkedInAug, 2021- Sep, 2024 -
Time Management Fundamentals
LinkedInAug, 2021- Sep, 2024 -
Learning Infographic Design
LinkedInJul, 2021- Sep, 2024
Experience
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Pineapple | Virtual Assistant Agency
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United States
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Outsourcing and Offshoring Consulting
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100 - 200 Employee
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Social Media Manager
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Apr 2022 - Present
✨ responsible for managing content assets across all social media platforms ✨ plans and develops social media campaigns ✨ crafts compelling content or getting it developed ✨ engages with customers on different channels ✨ responsible for managing content assets across all social media platforms ✨ plans and develops social media campaigns ✨ crafts compelling content or getting it developed ✨ engages with customers on different channels
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Thomson Reuters
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Canada
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Software Development
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700 & Above Employee
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Content Specialist II
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Jul 2014 - Apr 2022
-Performs duties such as analysing, keying, converting, coding, copyreading, editing, merging, rendering, loading, or validation of data. -Supports team publishing goals by meeting deadlines. -Performs duties such as analysing, keying, converting, coding, copyreading, editing, merging, rendering, loading, or validation of data. -Supports team publishing goals by meeting deadlines.
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Convergys
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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AT & T Billing Customer Service Representative
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Jan 2014 - Jul 2014
-handles customer service calls ranging from billing and payments to plan changes and upgrades -offers solutions and resolve issues, works to transition each call to a sales opportunity; works to meet daily and monthly sales goals -has consultative approach to customers’ needs will deliver personalized recommendations of AT&T products and services -handles customer service calls ranging from billing and payments to plan changes and upgrades -offers solutions and resolve issues, works to transition each call to a sales opportunity; works to meet daily and monthly sales goals -has consultative approach to customers’ needs will deliver personalized recommendations of AT&T products and services
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English Second Language Teacher
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May 2013 - Nov 2013
Prepare lesson plans in accordance with students' learning needs. Design and present educational material. Tailor lessons to accommodate differences in learning style and speed. Evaluate students' progress. Prepare lesson plans in accordance with students' learning needs. Design and present educational material. Tailor lessons to accommodate differences in learning style and speed. Evaluate students' progress.
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Associate Publishing Specialist
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May 2011 - Jan 2013
-Works regularly on various systems, software, databases and applications to deliver quality products. Responsible for accuracy and completeness of work product, including competence in scheduling and administrative systems as well as computer file management. -Works regularly on various systems, software, databases and applications to deliver quality products. Responsible for accuracy and completeness of work product, including competence in scheduling and administrative systems as well as computer file management.
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Education
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2007 - 2011
Far Eastern University
Bachelor's degree, AB Mass Comunication
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