Sales Associate

• Jun 2017 - Present

- Contacted clients, answering queries and complaints over the phone and via email. - Ordered stock from manufacturer and arranged the delivery of stock. - Prepared spreadsheets on excel to monitor stock. - Used CRM to manage customer data and provide them with an optimal sales experience. - Contacted clients, answering queries and complaints over the phone and via email. - Ordered stock from manufacturer and arranged the delivery of stock. - Prepared spreadsheets on excel to monitor stock. - Used CRM to manage customer data and provide them with an optimal sales experience.

Bartender

• Aug 2022 - Aug 2023

• Communicated with clients in planning and setting up corporate and personal events. • Engaged with customers in a friendly manner, resulting in repeat business. • Ensured the smooth running of the bar through managing stock and maintaining hygiene standards, and overseeing the safe consumption of alcohol. • Responsible for undertaking cash report accurately and on time, ensuring transparency and accountability for all financial transactions. • Communicated with clients in planning and setting up corporate and personal events. • Engaged with customers in a friendly manner, resulting in repeat business. • Ensured the smooth running of the bar through managing stock and maintaining hygiene standards, and overseeing the safe consumption of alcohol. • Responsible for undertaking cash report accurately and on time, ensuring transparency and accountability for all financial transactions.

Server

• Jun 2022 - Aug 2022

Bartender

• Feb 2022 - May 2022

- Refined my Spanish communication skills - Maintained a clean and orderly bar. - Mixed and served beverages to customers in a friendly manner, resulting in repeat business. - Refined my Spanish communication skills - Maintained a clean and orderly bar. - Mixed and served beverages to customers in a friendly manner, resulting in repeat business.

Sales Assistant

• Sep 2021 - Jan 2022

- Executed end-to-end operations within set deadlines to meet quotas. - Dealt with any customer queries or complaints in a professional manner to ensure customer loyalty and satisfaction. - Undertook the training new staff members in the multiple tasks necessary to ensure quality standards of service were provided to customers - Executed end-to-end operations within set deadlines to meet quotas. - Dealt with any customer queries or complaints in a professional manner to ensure customer loyalty and satisfaction. - Undertook the training new staff members in the multiple tasks necessary to ensure quality standards of service were provided to customers

Sales Assistant

• Nov 2017 - Aug 2019

- Responsible for the general running and procedures of the shop, maintaining exemplary customer service and food hygiene standards. - Established strong time management and multitasking skills ensuring speed of service during high customer turnover periods. - Responsible for the general running and procedures of the shop, maintaining exemplary customer service and food hygiene standards. - Established strong time management and multitasking skills ensuring speed of service during high customer turnover periods.

Sailing Instructor

• Mar 2016 - Oct 2017

- Organized daily activities and learning objectives for the participants, individually and as part of a team. - Lead daily briefs and schedules to groups of over twenty students ensuring water safety protocols, rules of the water and instructions were adhered to. - Demonstrated decision-making skills and contingency planning in organizing the day-to-day logistics of the summer camp. - Developed verbal, communication and presentation skills throughout the courses. - Organized daily activities and learning objectives for the participants, individually and as part of a team. - Lead daily briefs and schedules to groups of over twenty students ensuring water safety protocols, rules of the water and instructions were adhered to. - Demonstrated decision-making skills and contingency planning in organizing the day-to-day logistics of the summer camp. - Developed verbal, communication and presentation skills throughout the courses.