Mona Hassan

Documentation Manager at Quality Standards for Information Technology - QSIT
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Contact Information
us****@****om
(386) 825-5501
Location
Cairo, Egypt, EG
Skills

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Bio

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Credentials

  • IIBA® Member
    IIBA
    May, 2022
    - Nov, 2024
  • IIBA® Member
    IIBA
    May, 2022
    - Nov, 2024

Experience

  • Quality Standards for Information Technology - QSIT
    • Egypt
    • Information Services
    • 200 - 300 Employee
    • Documentation Manager
      • Jan 2016 - Present

      My role is divided into two functions: analysis of the products developed by my team in a SAFe agile model. I'm responsible for sitting with the product owner and the dev. team to analyze the features to add to the product, documenting the requirements in the form of user stories using Atlassian Jira and confluence page, communicating with the dev. team, and grooming the backlog. The second function is supervising the developed of end-user documentation of the products since I am already an experienced technical writer. Show less

  • Esri North Africa (Esri NA)
    • Egypt
    • Software Development
    • 100 - 200 Employee
    • Lead Technical Writer
      • Jan 2013 - Dec 2015

    • Senior Technical Writer
      • May 2010 - Dec 2012

  • ITWorx
    • Egypt
    • Software Development
    • 700 & Above Employee
    • Technical Writer
      • Feb 2006 - Dec 2010

    • Senior Technical Writer
      • Jan 2010 - Apr 2010

Education

  • Faculty of Al Alsun
    Bachelor of Arts (B.A.), English Language and Literature, General
    1998 - 2002

Community

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