Mona Dhar
India - Sales & Partnerships at Zoftware- Claim this Profile
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Bio
Experience
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Zoftware
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United Arab Emirates
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Internet Publishing
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1 - 100 Employee
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India - Sales & Partnerships
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Mar 2023 - Present
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Microsoft
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United States
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Software Development
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700 & Above Employee
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Springboard Trainee
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May 2022 - Present
I joined Microsoft as a part of their flagship "Return-To-Work" - Springboard Program after i took a childcare break of 4years . My role here at Microsoft is to define and build the Digital -GTM for Indian SMB segment for M365 & Microsoft Azure Solution Area. A large part of my portfolio here is to understand the existing customer and define strategies and identify key channels to drive new customer additions across both M365 & MS Azure solution area. In order to identify & build… Show more I joined Microsoft as a part of their flagship "Return-To-Work" - Springboard Program after i took a childcare break of 4years . My role here at Microsoft is to define and build the Digital -GTM for Indian SMB segment for M365 & Microsoft Azure Solution Area. A large part of my portfolio here is to understand the existing customer and define strategies and identify key channels to drive new customer additions across both M365 & MS Azure solution area. In order to identify & build key digital channels my core responsibilities are to perform competitive analysis, building ICPs based on user research , identifying & building customer journey map, working closely with Customer marketing team to identify and run goal based campaigns, building customer referral program , building key partnerships to drive new customer adds at scale Show less I joined Microsoft as a part of their flagship "Return-To-Work" - Springboard Program after i took a childcare break of 4years . My role here at Microsoft is to define and build the Digital -GTM for Indian SMB segment for M365 & Microsoft Azure Solution Area. A large part of my portfolio here is to understand the existing customer and define strategies and identify key channels to drive new customer additions across both M365 & MS Azure solution area. In order to identify & build… Show more I joined Microsoft as a part of their flagship "Return-To-Work" - Springboard Program after i took a childcare break of 4years . My role here at Microsoft is to define and build the Digital -GTM for Indian SMB segment for M365 & Microsoft Azure Solution Area. A large part of my portfolio here is to understand the existing customer and define strategies and identify key channels to drive new customer additions across both M365 & MS Azure solution area. In order to identify & build key digital channels my core responsibilities are to perform competitive analysis, building ICPs based on user research , identifying & building customer journey map, working closely with Customer marketing team to identify and run goal based campaigns, building customer referral program , building key partnerships to drive new customer adds at scale Show less
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Paytm Mall
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India
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Technology, Information and Internet
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200 - 300 Employee
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Sr Manager - Seller Ecosystem
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Nov 2014 - Aug 2018
At Paytm Mall , I led the launch and day-to-day operations of the holistic seller experience platform -PaytmGoBig for more than 1.5 lac + Paytm Mall sellers . The seller experience of Paytm Mall sellers was broken in many ways and as a platform the need was to retain and provide a holistic onboarding, engagement and retention experience to our sellers . Based on the needs of the sellers launched the services marketplace platform for sellers which comprised of multiple categories… Show more At Paytm Mall , I led the launch and day-to-day operations of the holistic seller experience platform -PaytmGoBig for more than 1.5 lac + Paytm Mall sellers . The seller experience of Paytm Mall sellers was broken in many ways and as a platform the need was to retain and provide a holistic onboarding, engagement and retention experience to our sellers . Based on the needs of the sellers launched the services marketplace platform for sellers which comprised of multiple categories like cataloging , packaging , GST filing & marketing services thereby building an additional steam of revenue for the Paytm Mall business . During this time I also led a 10 member team of Seller / Partner marketing team at Paytm Mall which was responsible for managing end-to-end seller marketing campaign- emails , push notifications , SMS alerts, key marketing partnerships , ROI analysis , offline event management Show less At Paytm Mall , I led the launch and day-to-day operations of the holistic seller experience platform -PaytmGoBig for more than 1.5 lac + Paytm Mall sellers . The seller experience of Paytm Mall sellers was broken in many ways and as a platform the need was to retain and provide a holistic onboarding, engagement and retention experience to our sellers . Based on the needs of the sellers launched the services marketplace platform for sellers which comprised of multiple categories… Show more At Paytm Mall , I led the launch and day-to-day operations of the holistic seller experience platform -PaytmGoBig for more than 1.5 lac + Paytm Mall sellers . The seller experience of Paytm Mall sellers was broken in many ways and as a platform the need was to retain and provide a holistic onboarding, engagement and retention experience to our sellers . Based on the needs of the sellers launched the services marketplace platform for sellers which comprised of multiple categories like cataloging , packaging , GST filing & marketing services thereby building an additional steam of revenue for the Paytm Mall business . During this time I also led a 10 member team of Seller / Partner marketing team at Paytm Mall which was responsible for managing end-to-end seller marketing campaign- emails , push notifications , SMS alerts, key marketing partnerships , ROI analysis , offline event management Show less
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Flipkart
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India
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Technology, Information and Internet
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700 & Above Employee
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Senior Manager- Business Develoment
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Jan 2012 - Oct 2013
In this role , I was a key member of the launch team of Fashion Accessory category . My core responsibility was to manage the supply side - onboard all top fashion accessories brands across Watches , Perfumes & Travel and Fashion accessories , account management , inventory management , price negotiations ,merchandise selection . customer offer selection .In this role i led a 12 member team for building supply and business development for Fashion Accessory Category.
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Senior Associate Business Relations
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Jan 2010 - Dec 2012
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KPIT
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India
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Software Development
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700 & Above Employee
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S/w Test Engineer
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Jul 2007 - Dec 2009
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Education
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GrowthX®
Learning Growth Strategies, GX-12 Demo Day Finalist -
Padmashree Dr D. Y. Patil Vidyapeeth
BE, Computers -
General Raj's School