Mona Dhar

India - Sales & Partnerships at Zoftware
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Contact Information
us****@****om
(386) 825-5501
Location
Gurugram, Haryana, India, IN

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Experience

    • United Arab Emirates
    • Internet Publishing
    • 1 - 100 Employee
    • India - Sales & Partnerships
      • Mar 2023 - Present

    • United States
    • Software Development
    • 700 & Above Employee
    • Springboard Trainee
      • May 2022 - Present

      I joined Microsoft as a part of their flagship "Return-To-Work" - Springboard Program after i took a childcare break of 4years . My role here at Microsoft is to define and build the Digital -GTM for Indian SMB segment for M365 & Microsoft Azure Solution Area. A large part of my portfolio here is to understand the existing customer and define strategies and identify key channels to drive new customer additions across both M365 & MS Azure solution area. In order to identify & build… Show more I joined Microsoft as a part of their flagship "Return-To-Work" - Springboard Program after i took a childcare break of 4years . My role here at Microsoft is to define and build the Digital -GTM for Indian SMB segment for M365 & Microsoft Azure Solution Area. A large part of my portfolio here is to understand the existing customer and define strategies and identify key channels to drive new customer additions across both M365 & MS Azure solution area. In order to identify & build key digital channels my core responsibilities are to perform competitive analysis, building ICPs based on user research , identifying & building customer journey map, working closely with Customer marketing team to identify and run goal based campaigns, building customer referral program , building key partnerships to drive new customer adds at scale Show less I joined Microsoft as a part of their flagship "Return-To-Work" - Springboard Program after i took a childcare break of 4years . My role here at Microsoft is to define and build the Digital -GTM for Indian SMB segment for M365 & Microsoft Azure Solution Area. A large part of my portfolio here is to understand the existing customer and define strategies and identify key channels to drive new customer additions across both M365 & MS Azure solution area. In order to identify & build… Show more I joined Microsoft as a part of their flagship "Return-To-Work" - Springboard Program after i took a childcare break of 4years . My role here at Microsoft is to define and build the Digital -GTM for Indian SMB segment for M365 & Microsoft Azure Solution Area. A large part of my portfolio here is to understand the existing customer and define strategies and identify key channels to drive new customer additions across both M365 & MS Azure solution area. In order to identify & build key digital channels my core responsibilities are to perform competitive analysis, building ICPs based on user research , identifying & building customer journey map, working closely with Customer marketing team to identify and run goal based campaigns, building customer referral program , building key partnerships to drive new customer adds at scale Show less

    • India
    • Technology, Information and Internet
    • 200 - 300 Employee
    • Sr Manager - Seller Ecosystem
      • Nov 2014 - Aug 2018

      At Paytm Mall , I led the launch and day-to-day operations of the holistic seller experience platform -PaytmGoBig for more than 1.5 lac + Paytm Mall sellers . The seller experience of Paytm Mall sellers was broken in many ways and as a platform the need was to retain and provide a holistic onboarding, engagement and retention experience to our sellers . Based on the needs of the sellers launched the services marketplace platform for sellers which comprised of multiple categories… Show more At Paytm Mall , I led the launch and day-to-day operations of the holistic seller experience platform -PaytmGoBig for more than 1.5 lac + Paytm Mall sellers . The seller experience of Paytm Mall sellers was broken in many ways and as a platform the need was to retain and provide a holistic onboarding, engagement and retention experience to our sellers . Based on the needs of the sellers launched the services marketplace platform for sellers which comprised of multiple categories like cataloging , packaging , GST filing & marketing services thereby building an additional steam of revenue for the Paytm Mall business . During this time I also led a 10 member team of Seller / Partner marketing team at Paytm Mall which was responsible for managing end-to-end seller marketing campaign- emails , push notifications , SMS alerts, key marketing partnerships , ROI analysis , offline event management Show less At Paytm Mall , I led the launch and day-to-day operations of the holistic seller experience platform -PaytmGoBig for more than 1.5 lac + Paytm Mall sellers . The seller experience of Paytm Mall sellers was broken in many ways and as a platform the need was to retain and provide a holistic onboarding, engagement and retention experience to our sellers . Based on the needs of the sellers launched the services marketplace platform for sellers which comprised of multiple categories… Show more At Paytm Mall , I led the launch and day-to-day operations of the holistic seller experience platform -PaytmGoBig for more than 1.5 lac + Paytm Mall sellers . The seller experience of Paytm Mall sellers was broken in many ways and as a platform the need was to retain and provide a holistic onboarding, engagement and retention experience to our sellers . Based on the needs of the sellers launched the services marketplace platform for sellers which comprised of multiple categories like cataloging , packaging , GST filing & marketing services thereby building an additional steam of revenue for the Paytm Mall business . During this time I also led a 10 member team of Seller / Partner marketing team at Paytm Mall which was responsible for managing end-to-end seller marketing campaign- emails , push notifications , SMS alerts, key marketing partnerships , ROI analysis , offline event management Show less

    • India
    • Technology, Information and Internet
    • 700 & Above Employee
    • Senior Manager- Business Develoment
      • Jan 2012 - Oct 2013

      In this role , I was a key member of the launch team of Fashion Accessory category . My core responsibility was to manage the supply side - onboard all top fashion accessories brands across Watches , Perfumes & Travel and Fashion accessories , account management , inventory management , price negotiations ,merchandise selection . customer offer selection .In this role i led a 12 member team for building supply and business development for Fashion Accessory Category.

    • Senior Associate Business Relations
      • Jan 2010 - Dec 2012

    • India
    • Software Development
    • 700 & Above Employee
    • S/w Test Engineer
      • Jul 2007 - Dec 2009

Education

  • GrowthX®
    Learning Growth Strategies, GX-12 Demo Day Finalist
    2022 -
  • Padmashree Dr D. Y. Patil Vidyapeeth
    BE, Computers
    2004 - 2007
  • General Raj's School
    1997 - 2003

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