Imasiku Mombotwa

Operations at Zambia Electronic Clearing House
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Zambia, ZM

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • PRINCE2
    AXELOS Global Best Practice
    Feb, 2020
    - Oct, 2024
  • ITIL
    AXELOS Global Best Practice
    Nov, 2019
    - Oct, 2024

Experience

  • Zambia Electronic Clearing House
    • Zambia
    • Financial Services
    • 1 - 100 Employee
    • Operations
      • Feb 2018 - Present

      - Responsible for IT Operations Management and IT Projects delivery. Integrated all participants onto the National Financial Switch. - Put in place processes for incident management, change control, change management and problem management. - Put in place IT support procedures to guarantee uniform quality of work. - Train and coach direct reports to create the right skill set in the team. - Manage SLAs - Ensuring the right level of IT governance is in place in the support operation to establish a clear decision making process. Show less

  • Airtel Zambia
    • Telecommunications
    • 100 - 200 Employee
    • Product
      • Feb 2017 - Feb 2018

      - Developed products that directly contributed to growth of Prepaid and Postpaid data and voice products in the Zambian market. - Built HSS provisioning tools to enable managed rollout of 4G technology across the subscriber base. - Built tools to automate IT Service monitoring and performance tuning to support business growth. - Developed products that directly contributed to growth of Prepaid and Postpaid data and voice products in the Zambian market. - Built HSS provisioning tools to enable managed rollout of 4G technology across the subscriber base. - Built tools to automate IT Service monitoring and performance tuning to support business growth.

  • NATSAVE
    • Banking
    • 1 - 100 Employee
    • Product
      • Nov 2014 - Jan 2017

      - Directly contributed to the Finacle Universal Banking System Migration project. Was responsible for delivery of the digital banking component. - Grew revenue and customer satisfaction for digital channels by introducing products for electronic bank statements and SMS alerts as part of the digital transformation agenda. - Managed ATM and Card Operations from vendor sourcing to card production and ATM availability monitoring. - Directly contributed to the Finacle Universal Banking System Migration project. Was responsible for delivery of the digital banking component. - Grew revenue and customer satisfaction for digital channels by introducing products for electronic bank statements and SMS alerts as part of the digital transformation agenda. - Managed ATM and Card Operations from vendor sourcing to card production and ATM availability monitoring.

Education

  • Université des Sciences et de la Technologie 'Houari Boumediène'
    BSc Computer Science
    2010 - 2014
  • Algiers University
    Diplome, French Language and Literature
    2009 - 2010

Community

You need to have a working account to view this content. Click here to join now