Experience

IPTAY

• United States
• Fundraising
• 1 - 100 Employee

• Assistant Director of Development & Membership Services

  • Jul 2023 - Present



Clemson University

• United States
• Higher Education
• 700 & Above Employee

• Sales Service Representative

  • Oct 2022 - Jul 2023



Cincinnati Bengals

• United States
• Spectator Sports
• 100 - 200 Employee

• Sales Consultant, Inside Sales

  • Apr 2022 - Nov 2022

  Averaged 100 or more calls per day to prospects with the intent on inviting them down for a face-to-face sales meeting to close season tickets#1 in appointments completed amongst other Sales Consultants.Sold Season Tickets, Waitlist Deposits, Groups and Premium SeatingActively participated in weekly sales trainings, meetings, and role playAssisted fans on game days and resolved mobile ticketing issues at gatesProvided excellent customer service at sales tables, concierge tables and game day hotlineProficient in Ticketmaster Archtics, Discovery CRM and Alive5 Webchat Show less

• Sales Associate

  • Aug 2021 - Apr 2022

  Started in the Pro Shop role and then was promoted the the Inside Sales position in April!Assisted in organizing inventory and preparing merchandise for saleCreated and organized merchandise displays that appealed to customersProvided great customer service to fans at the register and throughout the storeContributed to the excitement of game day in a positive and professional manner



La Salle High School, Glen Este High School, and Lakota West High School

• Greater Cincinnati Area

• Color Guard Director

  • Jul 2016 - Sep 2022

  Instructed students from a variety of cultural and socioeconomic backgrounds with various Scholastic performance ensembles in the Greater Cincinnati Area Acted as a mean of guidance for better educational practices and managing their time during a rehearsal Creatively contributed to the aesthetic and logistical design of the performances, working collaboratively with other leaders in the activity Inspired students to challenge themselves and pursue excellence Instructed students from a variety of cultural and socioeconomic backgrounds with various Scholastic performance ensembles in the Greater Cincinnati Area Acted as a mean of guidance for better educational practices and managing their time during a rehearsal Creatively contributed to the aesthetic and logistical design of the performances, working collaboratively with other leaders in the activity Inspired students to challenge themselves and pursue excellence



Incline Public House

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Server

  • May 2021 - Aug 2022

  Provided excellent customer service to customers by making them feel welcome and appreciated while they enjoyed their dining experience with us. Utilized great organizational skills and efficiency while taking orders, running food and drinks from the kitchen and bar, clearing tables of dishes and bringing them to the dish room, restocking dishes, silverware, and glasses to the bar and dining room, while maintaining composure and professionalism. Applied the importance of teamwork and learning to ask for help when needed. Show less



Jeff Ruby Culinary Entertainment

• United States
• Restaurants
• 100 - 200 Employee

• Hostess

  • Sep 2019 - Jun 2021

  Greet and escort guests, providing them with the Jeff Ruby Experience Create special relationships and connections with guests, including well-known business owners, coaches, and athletes Act as fill-in administrative assistant and confirm reservations, accommodate guests' needs, print, cut, and organize menus and special requests, design personalized, handwritten cards for special occasions, answer phone calls, take messages Greet and escort guests, providing them with the Jeff Ruby Experience Create special relationships and connections with guests, including well-known business owners, coaches, and athletes Act as fill-in administrative assistant and confirm reservations, accommodate guests' needs, print, cut, and organize menus and special requests, design personalized, handwritten cards for special occasions, answer phone calls, take messages



Kotsovos Bridal, Furs and Fine Apparel

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Stylist

  • Sep 2018 - Aug 2019

  Kotsovos is a Bridal, Fur, and Fine Apparel store, located in Montgomery, Ohio. At Kotsovos, I work as a stylist, where I work with young women and mothers to find their "perfect" prom dress, homecoming dress, Mother of the Groom/Bride gown, and any other formal wear that may be desired. I not only work with these women to find a perfect dress for their occasion, but I also work with these women to build their confidence and make them feel beautiful for their special event. Kotsovos is a Bridal, Fur, and Fine Apparel store, located in Montgomery, Ohio. At Kotsovos, I work as a stylist, where I work with young women and mothers to find their "perfect" prom dress, homecoming dress, Mother of the Groom/Bride gown, and any other formal wear that may be desired. I not only work with these women to find a perfect dress for their occasion, but I also work with these women to build their confidence and make them feel beautiful for their special event.



Gaslight Gourmet Cookies

• 272 Ludlow Ave, Cincinnati, OH 45220

• Cookie Sales

  • Jan 2017 - Sep 2018

  Gaslight Gourmet Cookies was a small, "mom and pop" bakery located on Ludlow in Cincinnati, Ohio. I learned and acquired a few different skills as I worked here, for example, I learned to fry a Portuguese dessert known as a Malasada; it is a donut popular in Hawaii. I also hand-dipped macaroons and sorted cookie displays. Aside from learning a few baking skills, I worked the front counter, where I was able to interact with customers and make their day a little special with a delicious, homemade, fresh cookie. Working here was a very enjoyable experience, and I am so grateful I had the opportunity to work for such a nice boss right near the university. Show less



Old Navy

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Oct 2017 - May 2018

  I started working at Old Navy as a seasonal position for the holiday season. My shifts changed between early morning, around 5:00 am, to working the afternoon or evening shifts. I worked as a cashier, and I acquired knowledge of how to use the register, work with customers, expand my customer service skills, and how to manage busy rushes and remain calm. As I worked the 5 am shift, I straightened merchandise and marked sale items once the new season began. I enjoyed experiencing retail with a company as successful as Old Navy, and I am grateful for the opportunity to work there. Show less



La Salle High School

• 3091 N Bend Rd, Cincinnati, OH 45239

• Junior Color Guard Instructor

  • Jan 2017 - May 2017

  As the junior guard director at La Salle High School, I was able to work with children between the ages of 10-13 years old, teaching them basic technique exercises involved with color guard, as well as, choreographing their spring show. It was such a rewarding experience to teach young girls who wanted to be a part of my high school program, like I once did when I was their age, and to encourage them to pursue the activity once they joined high school, as well as, after high school. As the junior guard director at La Salle High School, I was able to work with children between the ages of 10-13 years old, teaching them basic technique exercises involved with color guard, as well as, choreographing their spring show. It was such a rewarding experience to teach young girls who wanted to be a part of my high school program, like I once did when I was their age, and to encourage them to pursue the activity once they joined high school, as well as, after high school.



LaRosa's Pizzeria, Inc.

• Hoagie Cook

  • Dec 2015 - May 2017

  I worked at LaRosa's for almost 2 years and had an amazing experience learning and accomplishing tasks with an ever-changing diverse staff. There's more to the job than just making hundreds of high quality orders and maintaining a productive work area. I even had the opportunity to lead by example and help the new kitchen staff members as they started, because I was succeeding and accomplishing the job well enough. Despite the demanding and high stress environment, I was happy to form relationships with fellow kitchen staff and managers who can support each other and provide a positive experience for the customer. Show less