Molly Slater

Product Enablement and Lifecycle Manager at Numeracle
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Location
Omaha, Nebraska, United States, US

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Patrick Wood

Everything said in Molly's other LinkedIn recommendations are spot on and I strongly encourage you read them. In our time as Consulting colleagues at Livevox, Molly demonstrated not just a deep understanding of digital technologies but also a keen ability for conveying how their application adds value - both broadly and as part of an individual client or prospect's business/operational objectives. What strikes me most with Mol is how passionate she is and her fearless drive for pursuing a chosen direction. This coupled with her strong sense for teamwork and no nonsense demeanor make a powerful combination sure to have immediate positive impact on any organization.

Courtney Snyder

Molly is an expert in leading and managing clients, from Fortune 100 customers to start-up companies. Her domain expertise in digital solutions and transformation makes her a key asset when putting strategic plans in place for clients and helping them map out business solutions. These talents, which come naturally to her, made Molly instrumental in the fast growth and expansion of our Unified Communications organization, and accelerated the strategy that had been outlined for UC and Interactive Services. I had the pleasure of directly mentoring Molly as she quickly became a key leader and resource in our organization. With her experience and background, Molly would be an asset to any organization, spanning several roles; specifically as it relates to client relationships, digital solutions and the management of technology partners. She builds an excellent rapport with both clients and internal colleagues, and is very highly respected in the industry. Her character and integrity speak for themselves. I would personally recommend Molly for any role in any organization. Any business would be very lucky to have her. She is definitely an unmatched talent and a talent worth investing in.

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Credentials

  • Pragmatic Marketing Certified
    Pragmatic Marketing
    Sep, 2011
    - Sep, 2024

Experience

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Product Enablement and Lifecycle Manager
      • Mar 2023 - Present

      Partner with internal stakeholders, industry leaders and clients to manage and optimize the adherence to the product lifecycle process for ongoing and new product features and rollouts. Partner with internal stakeholders, industry leaders and clients to manage and optimize the adherence to the product lifecycle process for ongoing and new product features and rollouts.

    • United States
    • Software Development
    • 300 - 400 Employee
    • Senior Business Consultant
      • Mar 2020 - Jan 2023

      Partnering with internal departments and clients to create strategic plans for digital transformation with a specialty focus in SMS. Focus on vertical regulation, carrier requirements and industry best practices to drive optimization of operations and customer experience. Interfacing and problem solving with clients is my passion and have supported the success and challenges with clients in the collections, retail, insurance, FinTech, government, care and banking verticals. Partnered with product on the design and execution, marketing and ongoing success of a flagship SMS product that provides regulatory restricted clients a compliant way to send text messages. Trained multiple internal organizations on best practices, regulatory speed bumps, strategic analysis of digital channels, requirement gathering and industry changes. Clients reach out to me for guidance, strategy considerations and best practices to ensure their investments in digital are successful and challenges are worked to resolution. Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • CX Solution Sales Specialist
      • Jan 2019 - Dec 2019

      * Responsible for overall go to market strategy and sales success for newly acquired relationship marketing SaaS platform product * Defined and executed multi-divisional sales activation and scale strategy for product portfolio * Successfully collaborated and launched new sales strategy for sales enablement teams, channel partners, account managers, solutions engineering and client engagement * Ownership of sales within existing logos, prospecting into new logos as well as activating sales force within sister organizations to drive sales activity across the enterprise * Driving an organizational culture transformation, at the global level, focused on ownership, understanding, long term-thinking, comradery, customer obsession, raising the bar and executing with urgency * Negotiating deals with clients ranging from SMB to fortune 500 organizations, for enterprise solutions, in entertainment, financial and wellness verticals * Build relationships with CMO and CTO suite within client base to communicate value and drive needs Show less

    • Sales Engineer
      • May 2017 - Jan 2019

      • Responsible for developing highly-functional technology based solutions to solve business needs and drive ROI for West Interactive, the largest Interactive Communications Company. • Supported $14m in new bookings in 2018, 150% of quota • Led professional development initiatives to expand skillset within peer group • Developed solutions across multiple technologies and platforms including SMS, virtual assistant technology, Cisco voice, automated survey and third-party data integrations • Collaborated with project management, product, architecture, business intelligence, client engagement, procurement, legal, sales leadership and quality assurance teams to develop scaled solutions for all clients • Partnered with client teams including IT, business, quality assurance, data scientists, analysts, product, marketing and customer support teams to collaborate on the design, documentation and delivery of technology solutions Show less

    • Account Development Executive
      • Mar 2012 - May 2017

      * Drove superior customer experience in a multi-channel environment for fortune 500-1000 clients. * Partnered with existing client leadership to strategically identify and solve problems as well as drive ongoing optimization, to continuously deliver value and increase partner equity. * Collaborate with client IT, business, product and procurement departments to ensure strategic alignment, while also working with my internal IT, product, operations and procurement leaders to drive successful solutions and optimizations. * Whether cutting down operational spend, optimizing the customer experience while driving innovation or disrupting an established communication strategy, it is a daily focus to proactively consult and deliver solutions that promote partnership and drive client success. Show less

    • Client Relationship Manager
      • Feb 2008 - Jun 2012

      * Responsible for building a strong partnership with assigned clients and continuously strive to improve the level of overall service that West is providing* Served as a client advocate ensuring quality and delivery of service* Maintained current and up-to-date knowledge and documentation of client's equipment, technology, programs, SLA's, contractual agreements and business objectives* Partnered with client and internal teams including project management, quality assurance, application development, business owners, business solutions architects, sales and implementation specialists to ensure timelines, expectations, requirements and actions are in alignment with client needs Show less

    • Dominican Republic
    • Accounting
    • 1 - 100 Employee
    • Account Manager
      • 2005 - 2008

      * Partnered with client and internal teams including creative, media buyers, finance, business owners and leadership to define strategy and manage execution * Analyzed industry & marketing trends, conducted grass roots research campaigns and presented findings to client contacts, to drive strategic direction for marketing spend * Owned complete process for the development and execution of major marketing and advertising campaigns across all major medias including television, radio, internet and publication * Worked in conjunction with client contacts to ensure planned and executed campaigns were aligned with approved budgets, timelines, goals and objectives. * Delivered successful advertising and marketing campaigns for clients ranging from local small business to fortune 100 Show less

Education

  • University of Nebraska at Kearney
    BS, Advertising with emphasis in PR
    2000 - 2004
  • Skutt Catholic High School
    1996 - 2000

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