Experience

Vita Student

• United Kingdom
• Real Estate
• 100 - 200 Employee

• Payment Support Manager

  • Oct 2023 - Present

• Senior Customer Engagement Executive

  • Dec 2021 - Oct 2023

• Customer Engagement Executive

  • Nov 2020 - Dec 2021



PFC

• Manchester, United Kingdom

• Merchandiser

  • Nov 2018 - Mar 2020

  Creating and managing Critical Paths, deliveries, bookings; Placing, managing and tracking purchase orders on daily basis; Overseeing and maintaining customer orders and proactively seeking potential opportunities to grow business by offering additional MTO services and stock information; Strategically negotiating with customers to maximise profit, for example by offering different fabric or garment changes; Liaising with customers and factories through effective communication to maintain good relationship and ensuring both needs are dealt with in a professional manner; Monitoring and managing risks in production and shipping and highlighting any problems or delays efficiently; Managing approvals for fits, lab dips, bulk fabric and sample submissions; Show less



CONTINENTAL TEXTILES

• United Kingdom
• Retail Apparel and Fashion
• 1 - 100 Employee

• Import Merchandiser

  • Oct 2017 - Oct 2018

  Creating critical paths, item cards and purchase orders; Overseeing customer the requests through emails and responding with solutions/updates at timely manner; Regular discussions with Buyer Team to place new orders with suppliers; Working with sales and account team to manage stock availability and file report to avoid any potential stock shortages and suggesting on new intake; Proactively checking with customers and suppliers for any updates to make sure orders run smoothly, for example by checking delivery and product progress, sampling quality; Managing suppliers in the far east through emails, instant messengers and phone calls； Supporting logistics team to arrange shipping; Show less



Blondie

• Sweden
• Advertising Services
• 1 - 100 Employee

• Digital Project Manager

  • Mar 2016 - Mar 2017

  Blondie is a strategy and creative agency working with Fashion and Luxury houses on digital projects. Our clients include Shiseido, Marella, LV. Managing Client relationship through emails, regular meetings or phone calls by understanding clients’ requests and providing relevant information and services; Overseeing project status and updating clients with any changes and progresses; Hosting regular client meetings to discuss new design proposals and product strategies to seek potential business opportunities; Drafting and negotiating Project quotations and contracts; Issuing invoices for payment timely; Managing creative resources both in house and out source; Office management; Show less



COWAN

• Australia
• Design Services
• 1 - 100 Employee

• Senior Account Executive

  • Aug 2015 - Mar 2016

  Cowan is an Australia packaging design company, our clients are mainly in FMCG industry.Job Responsibility: Managing client relationship via emails, phone calls and meetings to make sure all client’s requests and expectations are met timely and professionally; Overseeing projects to make sure they are on brief and exceeding requirements;Attending in design strategy brainstorms to understand client’s needs thoroughly;Creating design proposals and presenting with clients to help them understand the strategy and reassuring them with solutions; Raising and negotiating project quotations and contracts;Issuing and managing invoices and responsible for monthly financial targets are met and helping to chase any delayed payments;Market Researching and competitors analysis;Managing creative resources. Show less

• Account Executive

  • Dec 2013 - Jul 2015



Medical History Education

• England

• Illustrator

  • Oct 2012 - Jan 2013

  Illustration for half of the book based on the content of each chapter. The concept was to sum up the story with a newsletter paper style. Illustration for half of the book based on the content of each chapter. The concept was to sum up the story with a newsletter paper style.



Guestlist

• United Kingdom
• Book and Periodical Publishing
• 1 - 100 Employee

• Video Producer

  • Jul 2012 - Nov 2012



Keele University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Teaching Assistant, Technical Support, Interpretor

  • May 2012 - Aug 2012

  Preparing for the classes,demonstrating some video editing software, such as FCP, AE, Premiere Pro and Soundtrack Pro, Interpretor between Chinese and English. Preparing for the classes,demonstrating some video editing software, such as FCP, AE, Premiere Pro and Soundtrack Pro, Interpretor between Chinese and English.



Video Active

• Shropshire

• Video Production Assistant

  • Jun 2012 - Jul 2012

  Preparing for shootings, managing the shooting progresses and editing videos. Preparing for shootings, managing the shooting progresses and editing videos.



African Steps

• Lancaster, United Kingdom

• Video Editor

  • Jun 2012 - Jun 2012

  Edited the promotional video. Edited the promotional video.