Experience

Community Care Cooperative (C3)

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Director, Quality

  • Jul 2022 - Present



Caring Health Center, Inc.

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Director Of Quality

  • Jun 2018 - Jul 2022

  Springfield, Massachusetts Area *Provide leadership to support best practice population health practices, driven by QI metrics. *Coordinate and oversee quality reporting activities and monitoring/tracking of quality measure performance and other patient tracking measures for various quality reporting and value-based payment programs, including HRSA, PCMH, ACO. *Design and implement quality improvement program(s)/projects. *Oversee the Risk Management, aiming to improve health outcomes and service, increase patient… Show more *Provide leadership to support best practice population health practices, driven by QI metrics. *Coordinate and oversee quality reporting activities and monitoring/tracking of quality measure performance and other patient tracking measures for various quality reporting and value-based payment programs, including HRSA, PCMH, ACO. *Design and implement quality improvement program(s)/projects. *Oversee the Risk Management, aiming to improve health outcomes and service, increase patient safety, and reduce error in healthcare processes. *Lead all aspects of strategy and management of the EMR system (OCHIN Epic), Data Reporting Systems, and overall data quality. *Oversee Population Health Coordination. *Promote the development of grants, initiatives, and partnerships based on trends and issues that arise in practice, research, or population health data. *Disseminate program achievements and findings across various channels including conferences, articles, and speaking opportunities.

• Department Manager, Research and Population Health Department

  • Jul 2017 - Jun 2018

  *Provide guidance, oversight, and supervision for RPH projects, research, programs, and staff as needed including the Community Health Worker Program, Chronic Disease Prevention and Management Programs, Cooking and Food Demonstrations, Group-Based Physical Activity Programs, and Quality Improvement initiatives. * Serve as a liaison to local, regional, and national efforts/coalitions related to the work of the RPH department. *Assist with grant reports, future grants applications and… Show more *Provide guidance, oversight, and supervision for RPH projects, research, programs, and staff as needed including the Community Health Worker Program, Chronic Disease Prevention and Management Programs, Cooking and Food Demonstrations, Group-Based Physical Activity Programs, and Quality Improvement initiatives. * Serve as a liaison to local, regional, and national efforts/coalitions related to the work of the RPH department. *Assist with grant reports, future grants applications and collaborate on dissemination of program achievements/findings. *Wellness Program Lead on “State and Local Public Health Actions to Prevent Obesity, Diabetes, and Heart Disease and Stroke”, Center for Disease Control and Prevention/Department of Public Health.

• Project Coordinator, Research and Wellness Department

  • May 2014 - Jul 2017

  *Project Coordinator on NIH-funded mixed methods (qualitative/quantitative) study of health literacy, chronic disease, and medication adherence. Oversee data collection,grant reports, budgets,IRB, and assist in dissemination of findings. *Project Coordinator on Workforce Development Grant in partnership with University of Massachusetts Amherst, focusing on cultural competency, goal-setting, and utilization of resources. Oversee training development, staff recruitment, budgets, and grant… Show more *Project Coordinator on NIH-funded mixed methods (qualitative/quantitative) study of health literacy, chronic disease, and medication adherence. Oversee data collection,grant reports, budgets,IRB, and assist in dissemination of findings. *Project Coordinator on Workforce Development Grant in partnership with University of Massachusetts Amherst, focusing on cultural competency, goal-setting, and utilization of resources. Oversee training development, staff recruitment, budgets, and grant reports.



University of Massachusetts Amherst

• United States
• Higher Education
• 700 & Above Employee

• Lecturer, School of Public Health and Health Sciences

  • Sep 2018 - Aug 2020

  Designed and teach PH497F-Special Topics: Food, Equity, and Public Health (three-credit, undergraduate course)



Cooley Dickinson Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Program Assistant, Diabetes Center

  • Mar 2014 - Dec 2015

  Northampton, Massachusetts Internship and Per-diem staff role; assisted in developing, implementing, managing, and evaluating a diabetes prevention and management group program.



University of Massachusetts Amherst

• United States
• Higher Education
• 700 & Above Employee

• Graduate Research Assistant

  • Sep 2012 - May 2014

  Western Massachusetts Public Health Training Center Responsible for assisting Director and Principal Investigators in grant-funded public health training center Assisted in coordinating all training center meetings, activities, trainings, website, and administrative projects



Wilbraham Department of Public Health

• Intern

  • Jun 2013 - Aug 2013

  Conducted a Needs Assessment of the Wilbraham Public Health Elder Access Program



MACC Americorp VISTA

• Community Partner Facilitator

  • Aug 2011 - Aug 2012

  UMass Amherst Served as Campus/Community Liaison, built student opportunities and awareness around food security and worked with community partners to develop a volunteer management tool Responsibilities include working with staff to develop volunteer positions, interviewing volunteers, placing volunteers, and evaluation



Massachusetts Farm to School

• Intern

  • May 2011 - Jun 2011

  Assisting with annual survey of schools in Massachusetts Gathering information on which districts purchase and serve locally grown foods



Nuestras Raíces

• Research Assistant

  • Sep 2010 - Dec 2010

  Research Assistant, Nuestras Raíces and University of Massachusetts Aided Dr. Krista Harper and Catherine Sands in conducting a youth Photovoice Project focusing on the farm to school path; Duties included active communication among committee and community, facilitation, organizing photo sessions and photos, administrative tasks, guiding youth discussions, and transcribing

• Intern, Youth Program

  • Jun 2010 - Aug 2010

  Assisted youth and youth leaders in creating promotional WIC video by helping develop interviews, conducted workshops on ethnography, interviewing, and gathering oral histories Supported youth in capturing in depth interviews with farmers, youth, market customers, and community members as part of a larger evaluation project with Nuestras Raíces