Molly Smith

Client Success Engagement Specialist at Magnus Health
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Location
Richmond, Virginia, United States, US

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Credentials

  • KCS v6 Fundamentals Certification
    Consortium for Service Innovation
    Jun, 2023
    - Sep, 2024
  • Qualified Mental Health Professional
    North Carolina Department of Health and Human Services
    Dec, 2016
    - Sep, 2024
  • CPI Trained
    Crisis Prevention Institute
    Aug, 2015
    - Sep, 2024
  • First Aid Certified
    American Red Cross
    Jun, 2015
    - Sep, 2024
  • Board Certified Music Therapist (MT-BC)
    Certification Board for Music Therapists
    Oct, 2013
    - Sep, 2024
  • CPR/AED Certified
    American Heart Association
    Apr, 2013
    - Sep, 2024

Experience

    • Australia
    • Mental Health Care
    • 1 - 100 Employee
    • Client Success Engagement Specialist
      • Mar 2023 - Present

    • Client Success Specialist
      • Apr 2021 - Mar 2023

    • Technical Account Manager
      • Jun 2019 - Jun 2021

    • Flute Instructor
      • Jun 2020 - Jun 2022
    • United States
    • Mental Health Care
    • 100 - 200 Employee
    • Intake Associate
      • Jun 2018 - Jun 2019

    • Care Access Representative
      • Mar 2017 - Jun 2018

    • Therapeutic Assistant III
      • Aug 2015 - Mar 2017

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Residential Instructor
      • Dec 2014 - Jul 2015

      Live in dormitories with students at a boarding school specializing in learning disabilities. Serve as dorm parent and work with children to establish and attain individual social and emotional goals. Work with residential staff to plan after school and weekend activities. Communicate weekly with teaching staff to coordinate student programs. Lead summer camp classes during summer school session. Live in dormitories with students at a boarding school specializing in learning disabilities. Serve as dorm parent and work with children to establish and attain individual social and emotional goals. Work with residential staff to plan after school and weekend activities. Communicate weekly with teaching staff to coordinate student programs. Lead summer camp classes during summer school session.

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Music Therapist
      • Jan 2014 - Dec 2014

      Provide weekly music therapy groups in a group home type setting. Population includes adults (young adults - older adults) with chronic psychiatric diagnoses. Provide weekly music therapy groups in a group home type setting. Population includes adults (young adults - older adults) with chronic psychiatric diagnoses.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Music Therapist
      • Jul 2013 - May 2014

      Provide music therapy services to inpatient hospital units/services including: Hematology/Oncology, Neurology, Epilepsy, Pediatric Surgery, Kidney/Liver Transplant, Pulmonary, and General Medicine. Provide assessments and treatment plans for outpatient Cochlear Implant program. Provide electronic documentation in Epic.

    • Music Therapy Intern
      • Jan 2013 - Jul 2013

    • Real Estate
    • 1 - 100 Employee
    • Babysitter/Nanny
      • Aug 2002 - Dec 2012

      Provided on call childcare to multiple families in the Charlottesville, VA area for ten years. Provided full time nanny services (nanny/mother's helper) to families while on summer breaks from school. Experience with children of all ages and abilities. Experience with Autism Spectrum Disorders as well as other developmental disabilities. Cared for up to three children at a time. Provided on call childcare to multiple families in the Charlottesville, VA area for ten years. Provided full time nanny services (nanny/mother's helper) to families while on summer breaks from school. Experience with children of all ages and abilities. Experience with Autism Spectrum Disorders as well as other developmental disabilities. Cared for up to three children at a time.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Leadership Consultant
      • Aug 2011 - Apr 2012

Education

  • Radford University
    Bachelor of Music, Music Therapy, Psychology
    2008 - 2012
  • Virginia Commonwealth University
    Music Performance, Flute
    2007 - 2008

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