Molly Rosentreter
Retail Associate at Tare Market- Claim this Profile
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Topline Score
Bio
Eryn Yancy
Molly is an exceptional thought partner and peer. I was fortunate to work with her on many projects when she was a New Customer Specialist, and I was working with Key Accounts. She always brought valuable ideas forward and built strong professional relationships with external stakeholders. As a peer, she is kind, thoughtful, and consistent. When I needed support, I went to Molly because I knew she would approach challenges with a level head and sound logic. She is a true team player and was an invaluable member of our team.
Andrew Webb
As a manager to Molly while she was a Partner Training Specialist at Alarm.com I was continually impressed by her skills and aptitude in developing tailored learning experiences. Molly was equally adept at developing in-person and virtual learning sessions that resonated with her learners. This extended to Molly’s ability to develop virtual certifications, adding value not only to our team, but the company as a whole. Molly consistently produced results well beyond expected and always strived to provide the best to everyone she worked with. She would be a valuable to asset to any company and team that she works with.
Eryn Yancy
Molly is an exceptional thought partner and peer. I was fortunate to work with her on many projects when she was a New Customer Specialist, and I was working with Key Accounts. She always brought valuable ideas forward and built strong professional relationships with external stakeholders. As a peer, she is kind, thoughtful, and consistent. When I needed support, I went to Molly because I knew she would approach challenges with a level head and sound logic. She is a true team player and was an invaluable member of our team.
Andrew Webb
As a manager to Molly while she was a Partner Training Specialist at Alarm.com I was continually impressed by her skills and aptitude in developing tailored learning experiences. Molly was equally adept at developing in-person and virtual learning sessions that resonated with her learners. This extended to Molly’s ability to develop virtual certifications, adding value not only to our team, but the company as a whole. Molly consistently produced results well beyond expected and always strived to provide the best to everyone she worked with. She would be a valuable to asset to any company and team that she works with.
Eryn Yancy
Molly is an exceptional thought partner and peer. I was fortunate to work with her on many projects when she was a New Customer Specialist, and I was working with Key Accounts. She always brought valuable ideas forward and built strong professional relationships with external stakeholders. As a peer, she is kind, thoughtful, and consistent. When I needed support, I went to Molly because I knew she would approach challenges with a level head and sound logic. She is a true team player and was an invaluable member of our team.
Andrew Webb
As a manager to Molly while she was a Partner Training Specialist at Alarm.com I was continually impressed by her skills and aptitude in developing tailored learning experiences. Molly was equally adept at developing in-person and virtual learning sessions that resonated with her learners. This extended to Molly’s ability to develop virtual certifications, adding value not only to our team, but the company as a whole. Molly consistently produced results well beyond expected and always strived to provide the best to everyone she worked with. She would be a valuable to asset to any company and team that she works with.
Eryn Yancy
Molly is an exceptional thought partner and peer. I was fortunate to work with her on many projects when she was a New Customer Specialist, and I was working with Key Accounts. She always brought valuable ideas forward and built strong professional relationships with external stakeholders. As a peer, she is kind, thoughtful, and consistent. When I needed support, I went to Molly because I knew she would approach challenges with a level head and sound logic. She is a true team player and was an invaluable member of our team.
Andrew Webb
As a manager to Molly while she was a Partner Training Specialist at Alarm.com I was continually impressed by her skills and aptitude in developing tailored learning experiences. Molly was equally adept at developing in-person and virtual learning sessions that resonated with her learners. This extended to Molly’s ability to develop virtual certifications, adding value not only to our team, but the company as a whole. Molly consistently produced results well beyond expected and always strived to provide the best to everyone she worked with. She would be a valuable to asset to any company and team that she works with.
Credentials
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SheCodes Basics
SheCodesJan, 2022- Sep, 2024 -
Instructional Design Certificate
Association for Talent Development (ATD)Apr, 2020- Sep, 2024
Experience
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Tare Market
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United States
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Retail Groceries
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1 - 100 Employee
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Retail Associate
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Aug 2023 - Present
• Fight climate change by serving customers and enabling access to plastic/package free goods • Exemplify excellent customer service by engaging with customers, answering questions, offering thoughtful recommendations, and overall assisting with the “zero-waste” shopping experience • Complete daily cleaning, restocking, and point of sale system operation tasks • Fight climate change by serving customers and enabling access to plastic/package free goods • Exemplify excellent customer service by engaging with customers, answering questions, offering thoughtful recommendations, and overall assisting with the “zero-waste” shopping experience • Complete daily cleaning, restocking, and point of sale system operation tasks
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PointCentral
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Partner & Customer Education Program Specialist
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Feb 2022 - May 2023
• Managed lifecycles of various high-quality, virtual education programs for partners and customers to drive successful rollout and adoption of products and features • Executed premier, 13-module, eLearning curriculum for new PointCentral partners and customers, by serving as meaningful contributor to all project stages • Managed virtual webinar program and achieved an average CSAT score of 90% • Established and applied reporting standards for trainings, leveraged acquired evaluation data plus feedback to drive meaningful enhancements for optimized learner outcomes • Conducted needs assessments with internal and external stakeholders to determine ongoing education needs • Maintained digital learning management system course catalog, performed troubleshooting as needed • Embodied authentic communication to help break down inter-departmental silos for more efficient work • Relied upon as subject matter expert for the various and constantly evolving products and features of the PointCentral platform Show less
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Alarm.com
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United States
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Information Technology & Services
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700 & Above Employee
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Partner Training Specialist
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Feb 2020 - Feb 2022
• Championed comprehensive upgrade of 6-module, eLearning certification program for Alarm.com technicians by serving as subject matter expert and instructional designer, contributing to a 95% YoY increase in number of technicians maintaining certification status • Doubled output of Smart Tip Video program by enhancing creation, release, and maintenance processes, while fortifying collaborative, cross-team relationships • Enabled partners to successfully adopt products and features, implement best practices, and increase ROI through the design, development, delivery, and maintenance of high-quality virtual trainings and webinars • Spearheaded design, development, and delivery of 11 technical focused classes for “PowerUp”, an award winning, external, Alarm.com learning and development conference hosted by Alarm.com • Relied upon as subject matter expert for the various and constantly evolving products and features of the Alarm.com platform Show less
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Support Operations Associate
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Oct 2018 - Feb 2020
• Provided exceptional technical support in English & French to partners and their customers • Maintained knowledge and understanding of Alarm.com product suite to diagnose and resolve technical issues • Achieved a monthly Quality Assurance call score of 96% or higher • Trained new Support Operations Associates in best practices for successful call-taking, soft skills development, and effective remote troubleshooting • Chosen to execute partners’ account transfer requests on the Transfers Team, and to resolve partners’ Sender Policy Framework issues on the Email Support Team Show less
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OGI Eyewear
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United States
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Retail Apparel and Fashion
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1 - 100 Employee
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New Customer Account Specialist
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Nov 2017 - Oct 2018
• Streamlined new account set-up and SAP database maintenance • Onboarded new accounts, delivered ordering and return process trainings • Provided outstanding B2B and B2C support in English & French • Effectively prioritized workload to meet deadlines for orders, special requests, and returns • Streamlined new account set-up and SAP database maintenance • Onboarded new accounts, delivered ordering and return process trainings • Provided outstanding B2B and B2C support in English & French • Effectively prioritized workload to meet deadlines for orders, special requests, and returns
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Alliance Française Auckland
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New Zealand
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Non-profit Organizations
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1 - 100 Employee
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Administrative Assistant
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Jan 2016 - Jun 2017
• Managed administrative and reception duties in English & French • Promoted and processed course, membership, and event ticket sales • Implemented automated course registration reminder emails to combat attrition • Developed and delivered, in English & French, virtual trainings to enable the adoption of digital marketing software at other Alliance locations • Wrote weekly newsletter and increased open rate & clicks by 10% over 6-month period • Managed administrative and reception duties in English & French • Promoted and processed course, membership, and event ticket sales • Implemented automated course registration reminder emails to combat attrition • Developed and delivered, in English & French, virtual trainings to enable the adoption of digital marketing software at other Alliance locations • Wrote weekly newsletter and increased open rate & clicks by 10% over 6-month period
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Education
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2010 - 2014
St. Olaf College
Bachelor of Arts - BA, French Language and Literature
Community
