Molly Ronan
Global Community Builder at ThePowerMBA- Claim this Profile
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Bio
Andreina Verónica Fuenmayor Antúnez
Molly is one of the kindest, most empathetic and genuine people I have ever had the joy of working with. She's always willing to help others and gives the best of herself to both the client and the rest of the team involved. She constantly evaluates that all parties are satisfied with the resolution of a case and as a Customer Support agent she gives more than expected. Organized, cheerful and very intelligent, whoever has the opportunity to work with her from now on will connect with one of the best professionals out there.
Andreina Verónica Fuenmayor Antúnez
Molly is one of the kindest, most empathetic and genuine people I have ever had the joy of working with. She's always willing to help others and gives the best of herself to both the client and the rest of the team involved. She constantly evaluates that all parties are satisfied with the resolution of a case and as a Customer Support agent she gives more than expected. Organized, cheerful and very intelligent, whoever has the opportunity to work with her from now on will connect with one of the best professionals out there.
Andreina Verónica Fuenmayor Antúnez
Molly is one of the kindest, most empathetic and genuine people I have ever had the joy of working with. She's always willing to help others and gives the best of herself to both the client and the rest of the team involved. She constantly evaluates that all parties are satisfied with the resolution of a case and as a Customer Support agent she gives more than expected. Organized, cheerful and very intelligent, whoever has the opportunity to work with her from now on will connect with one of the best professionals out there.
Andreina Verónica Fuenmayor Antúnez
Molly is one of the kindest, most empathetic and genuine people I have ever had the joy of working with. She's always willing to help others and gives the best of herself to both the client and the rest of the team involved. She constantly evaluates that all parties are satisfied with the resolution of a case and as a Customer Support agent she gives more than expected. Organized, cheerful and very intelligent, whoever has the opportunity to work with her from now on will connect with one of the best professionals out there.
Credentials
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ThePower Business School
ThePower Business SchoolJul, 2022- Oct, 2024 -
ThePowerMBA
ThePowerMBASep, 2020- Oct, 2024
Experience
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thePower
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Spain
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Education Administration Programs
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100 - 200 Employee
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Global Community Builder
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Aug 2021 - Present
Lead an engaged student community of over 90,000 students in more than 100 countries. Manage and Support a team of 74 (and growing!) Global Program Ambassadors across the world. Online and In Person events creation, operation, and analysis for future improvements Constant communication and support of students, external interest groups and wider Power Network. Implement improvement projects, new tools and better resources for constant growth and engagement in community. Participated in launch of PowerMBA Global program and other programming expansions Co-executed simultaneous toasting event, which included participation of 27 different global cities and thousands of participants online and in person- breaking an official Guinness World Record (TM). Show less
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Student Support Agent
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Aug 2020 - Aug 2021
-Help students with any questions, incidents or needs they may have in relation to the course they are taking in order to make the best use of it.-Create and organize information (help articles, support material) to improve the students' experience.-Solve problems and follow up on them for constant improvement.-Follow up cases until complete resolution.-Help with online events and welcome webinars for new promotions.-Contribute to excellence and continuous improvement in the department.Translated with www.DeepL.com/Translator (free version) Show less
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Freelance English Language Consultant
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Oct 2012 - Present
Worked individually with learners in primary school to adult Focused mainly on natural speech, error correction, use of real world materials and Cambridge Exam preparation Worked individually with learners in primary school to adult Focused mainly on natural speech, error correction, use of real world materials and Cambridge Exam preparation
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TtMadrid TEFL Certification Course
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Spain
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Higher Education
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1 - 100 Employee
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Student Support Coordinator and Trainer
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Nov 2017 - Aug 2020
Orient international students to life abroad; including supervision of immigration documentation, housing advice, lifestyle and budgeting tips Execute all aspects of monthly intensive (120 hour) TEFL course Assess teaching practices providing written and in-person feedback on achieved objectives Approve lesson plans; assisting in structure, level appropriateness, content and creativity Edit and distribute program graduate CVs to mediate contact between graduates and external academy Manage volunteer student program Show less
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VT Sports Management
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Spain
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Spectator Sports
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1 - 100 Employee
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Program Leader
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Jul 2016 - Jul 2017
Supervised trip abroad, managing a group of Spanish tennis players in the US Co-coordinated all aspects of student daily life including schedule, transport, meals, health negotiations with host families and parents in Spain, excursions and university visits. Designed and executed SAT, ACT and TOEFL prep curriculum for 4 hour daily intensive classes Supervised trip abroad, managing a group of Spanish tennis players in the US Co-coordinated all aspects of student daily life including schedule, transport, meals, health negotiations with host families and parents in Spain, excursions and university visits. Designed and executed SAT, ACT and TOEFL prep curriculum for 4 hour daily intensive classes
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BEDA: Escuelas Catolicas Madrid
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Madrid Area, Spain
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Language Assistant
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Mar 2013 - Jun 2017
Taught students in ESO and Bachillerato from beginner to advanced levels in small group and full class enviornments Developed and executed semester and yearly course plans and evaluations focused primarily on speaking and listening Created original material and games at all levels to engage sometimes reluctant or apathetic students Coordinated with teaching staff and directors to develop programs and in class activities suitable to the needs of students, curriculum and state guidelines Show less
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Willowbrook Arts Camp
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United States
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Education
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1 - 100 Employee
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College Assistant
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Jun 2004 - Aug 2010
Helped to structure and supervise 9am-3pm daily schedule of activities in the Drama Department for children ages 5-7 in a non-profit summer camp. Organized movement and speaking games for small groups, large groups of varied levels and ages Wrote and directed weekly theater productions performed by the students Helped to structure and supervise 9am-3pm daily schedule of activities in the Drama Department for children ages 5-7 in a non-profit summer camp. Organized movement and speaking games for small groups, large groups of varied levels and ages Wrote and directed weekly theater productions performed by the students
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Education
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2008 - 2012
Louisiana State University
Bachelor of Arts- Mass Communication (Minor: Spanish Language), Public Relations -
2012 -
Tt Madrid
TEFL Certificate -
ThePower Business School
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