Experience

DISTek Integration, Inc.
• United States
• Software Development
• 1 - 100 Employee
• HR/Office Administrator

  • Jan 2019 - Present


VGM Group, Inc.

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Patient Care Coordinator

  • Jun 2017 - Dec 2018

  • Ensured that orders were set up with accurate codes, quantity, and pricing for claimants transportation • Provided excellent customer service through both email and phone communication • Able to identify and resolve service issues • Able to effectively communicate with different transportation companies around the country, as each one operates differently • Ensured that orders were set up with accurate codes, quantity, and pricing for claimants transportation • Provided excellent customer service through both email and phone communication • Able to identify and resolve service issues • Able to effectively communicate with different transportation companies around the country, as each one operates differently



CBE Companies

• United States
• Outsourcing and Offshoring Consulting
• 200 - 300 Employee

• Operations Supervisor

  • Dec 2013 - Jun 2017

  • Lead multiple teams of successful representatives • Had top performance metrics, while maintaining good relationships with my team • Coached and Developed performance of representatives • Excellent computer skills • Developed communication skills via person to person, as well as through email • Problem solving skills and the ability to find a solution • Lead multiple teams of successful representatives • Had top performance metrics, while maintaining good relationships with my team • Coached and Developed performance of representatives • Excellent computer skills • Developed communication skills via person to person, as well as through email • Problem solving skills and the ability to find a solution



Agepe Therapy

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Office Assistant/Physical Therapy Aide

  • Jan 2006 - Dec 2013

  • Agape Therapy is a locally owned physical therapy clinic in Cedar Falls. I held both positions at Brown Bottle and Agape simultaneously. • Perform various modalities, operating and maintaining therapy equipment, developing and overseeing exercise routines for patients and assisting patients with accomplishing their goals • Provide customer service, assisting patients via phone and fax, training and managing interns, assisting with all office administration duties • Agape Therapy is a locally owned physical therapy clinic in Cedar Falls. I held both positions at Brown Bottle and Agape simultaneously. • Perform various modalities, operating and maintaining therapy equipment, developing and overseeing exercise routines for patients and assisting patients with accomplishing their goals • Provide customer service, assisting patients via phone and fax, training and managing interns, assisting with all office administration duties