Experience

UTSA Carlos Alvarez College of Business

• United States
• Higher Education
• 1 - 100 Employee

• Program Manager

  • Oct 2022 - Present

  • Develop recruitment strategies that will identify, attract, build relationships with, and retain highly qualified students into ACOB graduate programs; maintain recruitment and marketing campaigns through continuous use of Salesforce (CRM) • Manage the graduate admissions process for ACOB graduate programs, including the creation and maintenance of electronic records for college advisors and faculty committees, create reports, files and databases/spreadsheets on prospective students, applicants, and admitted students • Maintain records, gather data, and prepare reports as required for assessment of promotional strategies and improvement of recruitment/admissions processes • Advise and communicate with prospective students to discuss program requirements, academic progression, degree programs, admission process, deadlines, funding, registration and opportunities • Answer inquiries and solve complex problems, provide information regarding registration, financial aid, and program development • Provide information about college and university procedures, policies and regulations and coordinate with program faculty on admissions updates and program catalog changes • Plan, organize, and execute college and program recruitment and promotional events and activities including but not limited to virtual recruitment fairs, open house, and community information sessions. • Coordinate with Director of Marketing and Communications for the ACOB to maintain online and in print program materials; prepare program information for dissemination; engage prospective students to promote and market graduate programs to targeted audiences; conduct regular program evaluations and recommends updates accordingly. Show less



UTSA College of Education and Human Development

• San Antonio, Texas Area

• Student Development Specialist III

  • Oct 2018 - Oct 2022

  • Responsible for advising, counseling, and problem solving for prospective and current graduate and doctoral students in adherence to FERPA procedures • Inform prospective and current students of master's and doctoral degree requirements and both initial and professional teacher certification options • Process graduate and doctoral admissions applications for faculty admission committees from WebAdmit/LiaisonCAS • Plan and implement departmental programs, such as orientations, recruitment events, and information sessions (both in person and virtual) • Recruit prospective students at academic conferences, and career/educational fairs as well as virtual events and virtual career fairs/booths • Process student travel forms for graduate students and assist in resolving student funding/financial aid issues • Maintain student files and track program data in order to provide accurate reports of student data/information to program directors to assist in making informed decisions for their overall graduate program/specific student issues • Supervise and train new team members in Banner functions (such as add/drop, clearance for registration in restricted courses, changing a student’s advisor of record, etc.) and other graduate advising duties • Annually proofread and copyedit advisor handbooks to maintain clarity and accuracy Show less



The University of Texas at San Antonio

• United States
• Higher Education
• 700 & Above Employee

• Student Development Specialist II

  • Mar 2017 - Oct 2018

• Student Development Specialist I

  • Mar 2015 - Feb 2017



bn

• United States
• Book and Periodical Publishing
• 100 - 200 Employee

• Bookseller

  • Dec 2014 - Mar 2015



Half Price Books

• United States
• Retail
• 700 & Above Employee

• Temporary Bookseller

  • Aug 2014 - Nov 2014

  Greeted customers Provided accurate and timely cashiering Organized bookshelves and backroom Provided customer assistance on the floor Answered store phone and directed callers as needed Assisted customers in ordering books from other Half Price bookstores Recommended media and book purchases to customers based on their interest, current trends, etc. Greeted customers Provided accurate and timely cashiering Organized bookshelves and backroom Provided customer assistance on the floor Answered store phone and directed callers as needed Assisted customers in ordering books from other Half Price bookstores Recommended media and book purchases to customers based on their interest, current trends, etc.



The University of Texas at San Antonio

• United States
• Higher Education
• 700 & Above Employee

• Communications Intern

  • Jul 2014 - Aug 2014

  • Interviewed College of Business students and wrote student profiles to be posted online • Wrote and edited content for the College of Business News webpage and the annual review • Assisted in updates to the Center for Student Professional Development website • Interviewed College of Business students and wrote student profiles to be posted online • Wrote and edited content for the College of Business News webpage and the annual review • Assisted in updates to the Center for Student Professional Development website



The University of Texas at Austin

• United States
• Higher Education
• 700 & Above Employee

• Teaching Assistant

  • Jan 2014 - Jun 2014

  • Prepare and edit course materials• Send class announcements• Create instructional content in Blackboard and Canvas LMS • Collect and organize research materials

• Library Instruction GRA

  • Jun 2013 - Jan 2014

  • Co-taught courses designed to enhance information literacy integrated into undergraduate Signature courses • Co-curated the UT Libraries’ Pinterest collection• Provided virtual and in-person reference to library patrons• Co-taught library courses designed to introduce new research tools such as Zotero• Created and edited instructional content (i.e. UT Libraries online guides in Drupal)• Contributed to the Instruction @ the University of Texas Libraries blog• Planned and implemented library outreach programs (i.e. R.A. Resource Fair, Make Some Noise annual library party, and others)• Processed circulation transactions at the Perry Castaneda Library front desk. Show less

• Student Associate

  • Aug 2012 - Jun 2013

  --Assisted patrons at the front desk--General reference and circulation--Processed new books and books returning from repair



Stephen F. Austin State University

• United States
• Higher Education
• 700 & Above Employee

• Desk Assistant

  • Aug 2010 - May 2012

  • Greeted residents and addressed and diffused conflicts with residents and parents • Maintained privacy of resident files and followed FERPA procedures • Answered front desk phone and direct callers if needed • Opened/closed desk during appropriate shifts and during emergencies and fire drills • Greeted residents and addressed and diffused conflicts with residents and parents • Maintained privacy of resident files and followed FERPA procedures • Answered front desk phone and direct callers if needed • Opened/closed desk during appropriate shifts and during emergencies and fire drills